Medical Assistant Davenport

ROBIN R. KERR

**** ** */* ****** Rock Island, IL 61201 * 309-***-**** (M) * ***********@*****.***

Objective: To secure a challenging position offering advancement, stability and excellent benefits within the medical/healthcare professions.

Excellent Customer Service

10 yrs. Medical Experience

Support Team Player

Leadership

Proficient MS Office

Cognizant of confidential records & financial matters

Ability to grasp complicated material, policy & procedure

Experience:

Direct Support Provider 02/2015 ~ 05//2021

REM of Iowa Community Services Davenport, IA

Provided individuals Assisted Daily Living Skills

Dispensed medications daily

Assisted individuals with daily meals

Customer Service Specialist 06/2014 – 10/2016

JC Penny Inc. Davenport, IA

Attended training classes to improve product knowledge

Familiarized/studied Home Décor pamphlets & vendor tags

Provided excellent customer service

Reached weekly sales goals for department

Cashier/Foodservice 09/2013 – 02/2015

Rock Island School District Rock Island, IL

Knowledgeable of school’s dietary lunch program

Collected all monies

Entered correct student school ID#s in database

Assisted cafeteria staff serving lunches

Direct Support Provider 09/2004 – 11/2009

ARC of the Quad Cities Rock Island, IL

Assisted disabled individuals in a group home

Prepared meals & assisted individuals with personal hygiene

Dispensed prescribed medications

Documented daily behavioral summary of individuals into database

Medical Assistant 06/2003 – 07/2004

John Deere Medical Center Moline, IL

Input patient medical history into database

Prepped patient for examination

Collected & prepared laboratory specimens

Drew blood and removed sutures

Took electrocardiograms

ROBIN R. KERR

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Phlebotomist 10/2001 – 12/2003

Plasma Aventis Center Davenport, IA

Assured plasmapheresis machine was set-up & operating properly

Performed veinupuncture aseptically

Monitored & managed plasma donor reaction in patients

Managed donor ratio to increase Center’s profitability

Handled adequate supplies for new donor flow

Matched correct Lot #s to patient ID

Made sure donors are connected and disconnected properly

Education: Certificate, Medical/Medicinal 2014

Scott Community College Davenport, IA

Certificate, Medical Assistant 2001

Brown Mackie College Davenport, IA

Diploma, General Studies 1983

Rock Island High School Rock Island, IL

References: available upon request

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