Process Improvement Specialist

CLARISSA MURPHY

609-***-**** adntt0@r.postjobfree.com

Objective Summary

Effective communicator and Lean Six Sigma Black Belt seeking an entry-level position that will utilize my education in business administration and Lean Six Sigma.

Work History

Educational Consultant 11/2017 - Present

ESS – Bordentown, NJ

Oversee groups of up to 15 students with learning disabilities at school and off-site locations, maintaining optimal safety and security.

Provide hands-on instruction in the areas of math and science, utilizing proven motivational strategies.

Partner with teachers to plan and implement lessons following the school's curriculum, goals, objectives, and philosophies.

Production Supervisor 08/2017 - 11/2017

Premier Packaging – Bordentown, NJ

Performed regular evaluations of employee skills and knowledge, provided hands-on training in Lean Six Sigma, and mentored individuals to ensure alignment with company standards.

•Revitalized the receiving area operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.

•Created custom visual aids that helped organize production areas to avoid work delays.

Compliance Specialist 09/2012 - 06/2016

Trenton Public School District – Trenton, NJ

•Provided business consultancy support for business-related changes due to rules/guidelines on Harassment, LGBTQ and Special needs/Disable students’ rights mandated from NJ Department of Education.

•Took ownership of specific initiatives from inception to implementation and worked closely with administrators, the Business Manager, and the legal department. `.

•Lead a project improvement project that improved the tardy rate from 8 percent to 30 percent.

Quality Specialist 01/2017 - 05/2017

Regency Furniture – Lawrence, NJ

•Performed inspections to ensure that the characteristics of finished goods aligned with customer specifications and company quality standards.

•Collaborated with the Quality Assurance team to maintain customer complaint log, control plans, work and inspection instructions, local procedures, and visual aids and samples.

•Made cost-saving process improvements that reduced the percentage of product returns.

Food Service Manager 09/1999 - 06/2009

Trenton Public Schools – Trenton, NJ

•Adhered to OSHA protocols to evaluate risk levels of food-related items and record results.

•Worked with key stakeholders to capture business requirements and analyzed narrative process descriptions and performance metrics.

•Controlled inventory costs through hands-on management and proactive changes.

•Focused on driving measurable improvements across TPS food service department and within functions by deploying process improvement/5S/gap analysis.

Education

2018 Villanova University Villanova, PA

Master of Business Administration

2011 Rider University Lawrenceville, NJ

Bachelor's - Law and Justice/Business

Skills

Project management

Excel (data analysis and reporting)

Strategic management

Business Process Improvement

Certifications

Data Analytics, Lean Six Sigma Green Belt, Advanced Google Analytics

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