Sales Lead Receiving Clerk

Customer Sales

Phone: 1-810-***-****

Address: Top sales in my area of knowledge

Email: adntqo@r.postjobfree.com

Deidre King-Sovereen

I value my sales experience and have learned from my brother, Craig King, owning his own company Kingdompress.com and working in Christiansinbusiness.com and how important it is putting the customer first and in finding out what exactly their needs are. In finding that out you can not only find what they need, but build on the sale of what they'll need to go with that. I want to help people whenever I possibly can. I love working in the public, my objective is to make a business grow in a friendly and happy environment. I've worked Retail/Sales and I love it, my dad is a Retired Pastor, so I've learned to help and facilitate meetings and functions with large groups of people. If you explain what you want or need I'm Johnny on the Spot. EDUCATION

SC4

Business

August 2012/June 2014

I caught up on my Basics and did a little in Business research. EXPERIENCE

Sally Beauty in Cleveland, TN

Sales Consultant

August 2017 / December 2020

Walking the floor and helping customers, straightening up the aisles, price changes, tagging and putting away shipment, working the register, and light merchandising plan Look Great by maintaining merchandising standards, stocking and facing products and processing shipments Assist in store security, safety and the management of store inventory Drop . Oversee overall work flow

Maintain store merchandising set ups and displays

Made sure store was clean on the daily basis

Create Customer Experience by providing product information, product selection assistance and memorable and personable customer service

Ensure timely completion of all phases of each project Monitored the activities and supervised the work assignments of fellow employees Assisted in processing and replenishing merchandise Perform all duties ethically and professionally provide friendly courteous customer service Work in cooperative and harmonious manner with management personnel and other employees Open/Close, handling and processing Assist Customers with certain products

Strengthening the Team by hiring the best, training, motivating and coaching the staff through the Code of Good Leadership Sally Beauty in Port Huron, MI

Sales Lead

March 2010/ August 2017

Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Solicit sales of new or additional services or products. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Monitored the activities and supervised the work assignments of fellow employees Assisted in processing and replenishing merchandise Perform all duties ethically and professionally provide friendly courteous customer service Work in cooperative and harmonious manner with management personnel and other employees Open/Close, handling and processing Assist Customers with certain products

Strengthening the Team by hiring the best, training, motivating and coaching the staff through the Code of Good Leadership Bath & Body Works June 2008 / January 2010

Created using Resumonk - Online Resume Builder

Sales Lead

Maintained and exceeded sales goals with a 6% lift over last years numbers and improved customer experience Assist customer to give the best experience

Delivered exceptional customer service by obtaining and sharing product knowledge, communicating effectively and suggestive selling with one-on-one demonstrations and personal testimonials Completing demonstrations on customers with a fun and outgoing attitude Assisted with any customer needs

Replenished floor stock and processed shipments to ensure product availability for customers Identifying and maximizing business opportunities while ensuring customer service standards Helped enhance team building skills and the ability to work behind the scenes to accomplish company objectives Enforce safety of product movement

Assist customers with questions about specific products Provided attentive service and upheld brand standards, which led to customer satisfaction and helped create brand loyalty Assisting customers in a kind, open manner

Improve the appearance of the store

Trained and motivated all associates to exceed in selling and customer service standards J.C. Penney

Shipping and Receiving

March 1998 / June 2008

Received cartons in from the receiving docks

Managed package traffic flow by loading and unloading freight trucks Started as a shipping/receiving clerk at J C Penney Received and scanned inventory using a hand held scanner, sorted, and palletized merchandise Matching purchase orders to jewelry description

Resolving issues at job site

Charge back-returning defective merchandise to supplier for store credit Unloaded inventory from morning deliveries.

Receiving, shipping, labeling

Worked in a team environment that involved unloading and sorting of materials Unloaded merchandise from truck upon arrival

Scanning and loading pallets into trailer

Provided logistical support as a Receiving Clerk for JC Penney, Port Huron, Michigan. Receive and count stock items

Assisted in gathering and moving materials, equipment for the assigned displays Receive freight from trucks, unpack, stock, and prepare merchandise for the store floor Receive freight, ship out freight using UPS campus ship Unloading and preparing merchandise to be delivered to the sales floor meeting productivity expectations Created using Resumonk - Online Resume Builder

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