Joseph Gerard Wrobel
********@*****.*** www.linkedin.com/josephwrobel
SUMMARY
Diversified management experience planning, organizing, and coordinating facilities and staff. Skilled at utilizing organizational skills, team building, and public relations, to ensure the advancement of organizational goals and objectives. Key strengths in communicating with all levels of an organization and leading by example.
PROFESSIONAL EXPERIENCE
Speedway LLC, Riverview, FL Assistant Manager
2018-2020
Develop and direct all front-line employees and manage cash handling, safety, maintenance and merchandising responsibilities
Responsible for the operation of the store and ensure that all customers receive fast and friendly service in a clean facility
Seminole Hard Rock Hotel and Casino, Tampa, FL Cage Supervisor 2013-2017
Taught and applied customer service techniques to improve guest retention
Trained, evaluated, and supported Cage cashiers
Adhered to Seminole Tribe’s Gaming Policies and Procedures
Managed Cage inventory to include Chip, Main, and Marker Banks, and Kiosks Hollywood Casino at Kansas Speedway, Kansas City, KS Main Banker 2011-2013
Responsible for internal cash transfers in the casino
Responsible for all funds in the casino’s Main Bank
Monitored compliance with all State and Tribal Gaming Regulations Catholic Charities of Northeast Kansas, Overland Park, KS Facilities Manager 2007-2011 Facilities Manager
Managed daily operations of nine facilities
Coordinated and collaborated with several organizational departments Shawnee County Parks and Recreation, Topeka, KS Center Director 2000-2007
Developed, administered, and evaluated all recreation programs/classes and staff
Coordinated public relations with schools and organizations and facility operations
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Harrah’s Prairie Band Casino, Mayetta, KS Cage Supervisor 1998-2000
Taught and applied customer service techniques to improve guest retention
Trained, evaluate, and supported new Cage cashiers
Monitored compliance with all State and Tribal Gaming Regulations Chesterfield Township, Chesterfield, MI Parks and Recreation Director 1985-1998
Developed, administrate, and evaluated all recreation programs/classes and facilities
Supervised full/part-time staff and community volunteers EDUCATION / PROFESSIONAL DEVELOPMENT
M.A., Science of Management, Baker University, Overland Park, KS M.A., Parks and Recreation Administration, Central Michigan University, Mt. Pleasant, MI B.S., Recreation and Park Services, Wayne State University, Detroit, MI 2