Michelle S. Masilang

Salmiya Qatar Street Kuwait

Contact No.: 96693873

Email Address: adntje@r.postjobfree.com

Objective:

To establish a strong professional career within a respectable institution where I can enhance my skills incorporate them to achieve the company’s goal.

Personal Background

Date of Birth : March 15, 1987

Place of birth : Marikina City

Religion : Roman Catholic

Nationality : Filipino

Civil Status : Single

Dialect Spoken : English and Tagalog

EDUCATIONAL BACKGROUND

Tertiary

The University of Manila SY: 2004-2010

Bachelor of Science in Foreign Service

Secondary SY: 2000-2004

Parang High School

Primary

Parang Elementary School SY: 1994

WORKING EXPERIENCE:

Uniden Electronics Philippines

Calamba Laguna

Quality Control/ Inspector (July – November 2005)

Duties and Responsibilities:

Visual Inspection of manufactured wireless phones.

Manually test products, before, during or after the manufacturing process

Run and monitor inspection equipment, as well as record and analyze quality data.

Creating and submitting reports about items with damage/ errors.

Yakimix Restaurant(Japanese, Korean and Chinese Cuisine)

Buffet 101 International Cuisine

Mall of Asia, Pasay City

Waitress/Receptionist/Captain Waitress (September 2010 – August 2012)

Buffet 101 International Cuisine

Mall of Asia, Pasay City

Trainee Supervisor (September 2012 – January 2013)

Duties and Responsibilities:

Greeting customers as they arrive and showing them to their table.

Dealing with bill payments.

Oversee the team of waiters and waitresses who are assigned to her shift.

Trainer for new servers hired on facility policies, processes for serving customers and any other corporate initiatives.

Enforces facility policies and Identifying staffers who are negligent providing warnings, re-training and recommending termination to the general manager as needed.

Ensures that all time schedules are adhered to, monitoring the attendance of the wait staff.

Acts as liaison between the kitchen staff and servers. When the kitchen runs out of ingredients or dishes that are listed on the menu.

Communicates that information to staff members so they may offer alternatives to customers.

Communicates any customer concerns to the chef and kitchen staff.

Crosswinds Swiss Luxury Resort

Tagaytay City

Marketing Assistant Officer (October 2013 - 2014)

Contours advance face and body sculpture

SM City North EDSA, Quezon city

Receptionist (August 2015 – February 2016)

Assisting the clients to do some exercise

Trained to handle fat burning laser and radio frequency equipment for clients.

Receiving calls and arranging the meetings

Communicates with the schedule of the clients

Keep track of everything is the clinic and make sure everything is going smoothly

Ruby Tuesday restaurant Kuwait

(Server & host ) from February 2016 to april 1 2019

Duties and Responsibilities:

Greeting the guest and guide them to the table

taking orders and punching in the micros

serve the food and drinks to the guest

train the new people about ruby Tuesday standard

assign the staff for the running duties and closing as well

La senza from July 25 2019 until present

(Sales associate)

Greetings to the customer

Improving engagement with merchandise

Operating cash register

Managing financial transaction

Training the new joiner

PRACTICUM AND SEMINARS ATTENDED

Practicum:

Bureau of Immigration

Administration Section

Office Staff (January – March 2010)

SPECIAL SKILLS:

Communication skill

Willing to learn various jobs

Dependable, Energetic, Creative and resourceful

Can easily adjust with people and environment

I hereby certify the above information is true and correct to the best of my knowledge and belief.

MICHELLE S. MASILANG

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