STARCHEZ
MORRIS
Customer Service Specialist
PROFILE
Highly motivated, organized, and
hard-working professional who brings
years of dynamic business acumen,
creativity, multitasking skills, and ability
to communicate effectively while
providing outstanding support and
service to company customers.
CONTACT
LOCATION:
Columbus, GA
PHONE:
EMAIL:
***************@*****.***
SKILLS
Technical Skills:
Proficiency in all MS Office products,
Point of Sale systems
Strong organizational skills
Financial Forecasting
Soft Skills:
Leadership
Ability to manage changing priorities
Proven customer experience support
Proactive problem solving
EDUCATION
Miller Motte Technical College
Graduate: 5/2020
Medical Clinical Assistant
Penn Foster Highschool
Graduate: 9/2018
WORK EXPERIENCE
Motel 6 Hospitality Company – Guest Services Representative Columbus, GA
5/2020 - Present
• Implemented proactive customer service techniques to maintain positive client relationships and ensured guest satisfaction for the duration of their stay.
• Responsible for distribution of guest room extras (honors perks, party activities, and various other amenities)
• Managed cash drawer and was personally responsible for auditing and accounting for day to day monies taken in and collected by accounting office.
• Organization liaison between the Sales/Catering and Food and Beverage Departments
Covenant Woods Retirement Home – Server
Columbus, GA
8/2018 – 3/2020
● Supervised and synchronized dining room activities and directed staff to provide an efficient and courteous customer experience.
• Managed safety and sanitation procedures for the facility and patients.
• Organized storage areas and supervise the use of supplies in the accordance with federals law or company guidelines.
• Incorporated servant leadership to provide impact through each role deliverable.