Pamela Persaud

*** ********* *****, ***********, ** M1G2T7

C: 416-***-****, H: 416-***-****

Email: adntcc@r.postjobfree.com

OBJECTIVE:

Looking for a Full/Part Time job in any organization within the GTA.

QUALIFICATIONS:

2 years experienced in running a Small Business

Operated and conducted daily scheduling of the overall planning

2-3 years Account Receivable/Payable experiences

Worked successfully with a variety of people demonstrating excellent team working skills

Strong organizational, interpersonal and communication skills

Delivered and maintained consistence and enabled a workable solution to any given situation

WORK EXPERIENCE:

Coffee Break – All Day Break Fast & Lunch Take-Out (Apr. 2014 – Feb. 2016)

Owner and Operator

Excellent Customer Service skills on a daily basic

Provided all day breakfast and lunch on a timely schedule

Operated and carried out duties with confidence and tack

Greeted customers every time entering and exiting the shop

LKQ Keystone/Paint Circuit Auto Body – Office Assistant (Nov. 2008 – Feb. 2013)

Handled customers and departmental inquire regarding billing arrangement

Outstanding account balances as required, which may include meeting with customers

Resolved concerns/complaints through diplomacy and effective communication

Excellent Interpersonal and problem solving skills through diploma and tack

Prepared daily Bank deposit with accuracy and time management skills.

Cont’d.

Nantucket Woodworking Ltd. - Receptionist (Jan. 2006 – Aug. 2007)

Prepared correspondence using MS Excel and Word; managed a filing system and daily log book

Provided excellent customer service satisfaction by managing the client relationship

Received deliveries; prepared courier packages and sorted and distribute incoming mail

Prepared and mailed invoices and packing slips for goods sold and shipped

Provided pleasant customer service answering all customer inquiries in person and by telephone

McNally & Associates Services – Customer Service (Jan. 2003 – Dec. 2005)

Provided excellent customer service satisfaction

Conducted a variety of office support duties related to this post

Prepared manual payroll for all employee and contract staff

Prepared all quote and hand deliver to client for signature

Daily bank deposits, petty cash and funds transfer

Bank of Nova Scotia - Administrative Assistant (Jun. 1981 - Apr. 2000)

Handled demands of a fast-paced office environment by prioritizing multiple projects

Liaised with senior managers to gather statistical information and generate weekly reports

Skilled in handling highly confidential and sensitive issues

Calculated account receivable/payable; maintained and balance expenses daily

Provided excellent time management skills with firm deadline

Good organizational skills; work ethic and team spirit

Created and maintained good working relationships with customers

COMPUTER & OFFICE SKILLS:

MS Word, Excel, Word Processing, Internet, Email, Word Perfect, Typing speed (45 w.p.m.), NCR Cash Register, Keypunch 3742

REFERENCES: Available upon request

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