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Paul R. Dell’Isola

Boston, MA

adnt8s@r.postjobfree.com • 617-***-****

Accomplished manager with over 30 years of experience driving results within the highly competitive airline and tourism industries. Proven capacity in launching successful marketing campaigns in volatile markets, increasing product and service awareness and growing sales. Keen ability to wield market analysis and trends into tangible results. Committed to tackling new challenges and attaining higher goals. Endowed with a cultural vision, with the ability to adapt to the realities of an industry facing daily changes and challenges. Collaborative team builder and leader. Fluent in English and Italian, proficient in Spanish. Areas of Expertise:

• Commercial Account Management

• Sales Forecasting

• Client Acquisition

• Market Research

• Territory Management

• Marketing

• Strategic Planning

• Cost Optimization

• Stakeholder Management

• Team Building

Professional Experience

El Al Israel Airlines – Boston, MA

Regional/District Manager for New England, Mid-Atlantic and Mid-West (2015 to Present) Orchestrate all operations leading to the opening of a new nonstop route. Design the initial structure, including establishing local reservation and ticketing offices, liaising with major travel agents in the region, and creating ongoing tied within the local communities. Prioritize exceptional customer service for both clients and trade intermediaries. Improve commercial relations through tailored support measures. Conclude contractual agreements with travel and corporate market segments. Conduct yearly budget assessments, monitoring developments in order to support organizational efforts and apply appropriate countermeasures. Selected Contributions:

• Led efforts to open a new nonstop route connecting Boston to Tel Aviv.

• Managed a territory spanning across 28 states in the USA, presiding over travel agents, commercial accounts, and governmental, cultural, and financial organizations.

• Increased market share in terms of passengers, yield, and revenue. TravelEmotions4U – Orlando, FL

Vice President (2014 to 2015)

Established operations from the ground up, from license requests to setting up offices and securing contracts with major players and service providers. Liaised with hotels, guided tour companies, transportation companies, cruise companies, and even ticketing offices. Developed strategies to target both B2B and B2C market channels. Directed advertising campaigns wielding social media channels to secure new clients. Expanded services, offering new products including niche tours in order to diversify market segments and satisfy clientele. Identified new resources to integrate into the company according to the growing needs and planned budgetary expenses. Selected Contributions:

• Built the initial package product for the B2B sale channel, offering more than 120 tour packages. Paul R. Dell’Isola

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• Designed a website catering to the B2C sales channel and implemented advertising strategies.

• Generated $1M in sales from both channels within the first year. El Al Israel Airlines – Rome, Italy

Sales & Marketing Manager (1999 to 2014)

Increased brand, product, and service awareness across Italian and South-East European markets through strategic marketing campaigns. Conducted sales forecasting and strategic planning, consolidating existing markets and prospecting new market opportunities. Presided over all internal technological structures in Italian offices in collaboration with Israeli Security Services, purchasing all telephony and computer equipment and regulating contractual agreements with telecom companies. Established new destinations in Italy, negotiating with airport authorities throughout the entire process of finalization. Selected Contributions:

• Spearheaded the opening of a new nonstop route connecting Venice to Tel Aviv.

• Directed novel promotional campaigns in terms of pricing, advertising, contracting flexible and supporting conditions with major trade partners, sustaining the product through Israel’s most difficult social-political historical moments.

Career Note

Crismatours – Rome, Italy

Sales Manager

Directed commercial activities for the Italian market, including the development, production, monitoring, and acquisition of new clientele and travel agents. Strengthened ties will all market segments by engaging in major Italian trade events and exhibitions. Developed tailored strategies to attain organizational objectives including increasing brand visibility, building the official website, and introducing flexible package pricing. Created a website to manage B2B sales, launching a new loyalty program which increased the number of clients. KLM Royal Dutch Airlines – Rome, Italy

Key Account Manager

Presided over and coordinated marketing activities and policies, promoting products and services. Initiated market research and analyzed findings, adapting pricing, distribution, and marketing strategies in order to meet organizational goals and targets. Secured yearly contracts with major commercial accounts. Occupied a diverse range of roles leading to a well-rounded understanding of the organization, including positions in the Accounting Department, Passenger and Ticketing Office, and Sales Office. Promoted through roles of increased scope and accountability over the course of 16 years, notably advancing from Junior Sales Representative, to Senior Sales Representative and Account Manager before assuming the role of Key Account Manager. Education

Master of Arts in Modern Languages • University of Rome – Rome, Italy Computer Skills

G Suite • Google Calendar, Docs, Drive, Forms, Gmail and Sheets E Mail • Gmail, Outlook

IWork • ICloud, Keynote, Numbers, Pages

Microsoft Office 365 • Excel, Word, PowerPoint, One Note, One Drive Operating Systems • MacOs, Microsoft Windows

Web Browsers • Chrome, Firefox, Safari