Brian Owuor Adul

Telephone no: +254-***-***-*** Email: adnt69@r.postjobfree.com

Personal Profile

I am a competent and experienced ICT professional with over 8 years of diverse experience having worked in various organizations. . I am a well-motivated Senior Systems Engineer, Certified IS Project Manager, and IS Auditor. I am currently working as a Software Implementation and Support Executive at Focus Softnet Kenya Ltd. I am adept In the art of software requirements documentation, ERP/HCM/CRM/DMS installations, implementation, testing, training, support, and customization. I am committed to finding innovative solutions to a variety of IT problems, such as security, database management, and technical troubleshooting. I am able to offer exemplary support with network administration, effective project management, and increased system performance. I am specialized in ensuring cost- effective IT operations through hands-on management practices. I aim to obtain a position in a driven and collaborative environment where I can add value by bringing my strong dedication and responsibility, all while applying my skills to broaden my experience.

Education

2016 to date

Masters in Computer Science, Applied Computing Option University of Nairobi

2007 - 2011

Bachelor in Computer Science

Catholic University of Eastern Africa

2002 - 2006

O -Levels

Ramba Secondary School

Professional Qualifications

Ongoing: HTML, CSS, JavaScript; Build 6 Creative Projects

2019: Project Management Certification; Udemy

2019: Information Systems Auditor Certification Part1/2; Udemy

2019: Information Systems Auditor Certification Part 2/2; Udemy

2019: Information Security Manager Training- Udemy Skills

Communication skills- I am able to present information to both internal and external users promptly.

Systems Analysis and Evaluation: I have the ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Technical Expertise: I have extensive knowledge in Database: Microsoft SQL Server and MySQL, Oracle database, Platforms; Microsoft Windows 7 and above, Networking; WAN and LAN, Languages; Proficient in VB.net, Java, Javascript, C, C++, PHP, HTML, SQL, MySQL.

ICT Software Skills: I am competent in the following software systems; Point of Sales System, Human Capital Management System, Project Management Systems, Enterprise Resource Planning System; Finance/Sales/Procurement/Production, E-Procurement system, Real Estate Management, Customer Relationship Management Systems, Document Management Systems, and Resource Mobilization System.

Detail-oriented: I value accuracy and ensure every duty I undertake pays close attention to details and captures all the valuable data.

Time Management: I can prioritize tasks according to time and priority with very good use of time management to achieve organizational goals.

Teamwork: I have a strong belief in teamwork with an ability to accept any contribution and useful directives to achieve the goal.

Project Management: I can lead project teams to deliver different kinds of projects from various business areas within the defined scope, timelines, and quality and the acceptable budget. Work Experience

May 2017 to date Focus Softnet Kenya Ltd

Position: Software Implementation and Support Executive Key Achievements:

Successfully implemented over five CRM projects in various industries i.e manufacturing, retail, garage maintenance, real estate, and service delivery.

Developed E-Budgeting system, user training, user manuals, and user support.

Successfully developed and implemented the E-Procurement System, user training, user manuals, and user support.

Successfully implemented several project management systems covering various workflows such as client application management, support, and tracking disbursements.

Documented ERP client requirements, implementation, and delivery of the developed system to client, training, and user manuals.

Integrated ERP, CRM, and HCM systems.

Successfully implemented a POS system.

Installed several servers such as Windows Server 2012/R2 with SQL server and the requisite applications Responsibilities:

Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.

Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.

Communicating with clients throughout the software customization process to obtain feedback and approval.

Customizing software systems based on clients’ individual needs and specifications.

Educating clients on how to use purchased software systems and customized system features.

Creating a specialized document for each client, detailing all customizations made.

Installing customized software systems and all necessary components.

Ensuring that the project team is aware of key deliverables and project milestones.

Providing cost and time estimates to clients who require additional customizations to be done. Apr 2014 - Apr 2017 Maximex Solutions Ltd

Position: Technical Manager

Key Achievements:

Successfully implemented Document management system.

Coordinated and executed bulk document scanning of over 2 million records.

Trained various organizations on digitization.

Oversaw successful launch of Microsoft Dynamics Navision as a new product line.

Successfully Implemented Customer relationship management system.

Developed several sales POCs to enable the sales team to win deals. Responsibilities:

Performed analyses on CIS efficiency and integration.

Reported to management on CIS development, implementation, and progress.

Collaborated with development teams and departments, as well as incorporating user feedback.

Managed support teams and evaluating performance metrics.

Ensured that products and services are delivered on time and within budget.

Managed software and hardware installations and upgrades.

Maintained computer network infrastructure and ensuring network security. Sept 2013 - Mar 2014 Lan-x Africa Ltd

Position: Systems Administrator

Key Achievements:

Installation, configuration, customization, and training and roll out I both desktop and web platforms

Successfully supervised the development of the new Lan-x Africa website, from user requirements

Successfully implemented document management system

Implementation included installations, configurations, training and digitizing of Lan-X records and workflow processes

Responsibilities:

Management and maintenance of the company IT systems i.e. the accounting system, the document management system, and the customer management systems, updates, training, and customization.

ICT user support in both Windows and Linux platforms.

Document recovery from corrupted files, folders, infected storage, and collapsed and formatted hard drives.

Formulation and implementation of company ICT policies and guidelines.

Networking of computers and other network devices.

Program installations, anti-virus updates, and troubleshooting.

Server and database administrator, ensuring that the website is live.

Ensured all customer and employee information is safe and secure. Other Positions Held

Jan - Sept 2013: Customer Service Provider at NIC Bank

Jan 2012 - Dec 2012: Lead Generator at Barclays Bank of Kenya Additional Information

Key Achievements

Successfully implemented document management system at Public service commission of Kenya, department of ethics, including installation, license activation, configurations, and training.

Successfully developed a voting systems using java programming language and MySQL database; functions included the voting, voting, tallying, positioning the candidates and generating voting report, tally tables and verification reports

Successfully scanned and digitized documents at Liberty pensions, an insurance company based in Nairobi.

Successfully implemented a document management system at Liberty pensions and conducted user training.

Successfully scanned and digitized documents at Public service commission, Kenya, department of ethics. Trainings and Workshop

Certified Information Systems Auditor

Certified Project Manager

Hobbies and Interests

Traveling, Socializing, Community Work

Referees

David Tanki

adnt69@r.postjobfree.com

Managing Director

Lan-x Africa

Tel: 072*******

Ruth Ndegwa

adnt69@r.postjobfree.com

Director, Corporate Services

Kenya CIC.

Tel 072*******

Naomi Mwaura

adnt69@r.postjobfree.com

Grants and Procurement Manager

Tel: 072*******

Contact this candidate