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Food Manager House

Location:
District Heights, MD
Salary:
60k to 80k
Posted:
July 18, 2021

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Resume:

RODNEY L. DAVIS, SR. P.O. Box ****

Capital Heights, Maryland

20791

(202) 528- 8394

EXECUTIVE SUMMARY: An accomplished, versatile operations leader with extensive Hospitality Industry experience and a proven track record of achieving growth and consistent performance. Known for being results oriented, a trouble shooter and problem solver disciplined and organized in the development and execution of restaurant operating standards and systems. Passionate about creating an operating culture that cultivates growth and success at all levels of the organization. Analyze data and store processes to increasing bottom- line profits and recovery of losses.

STRONG SKILLS: MOTIVATION, TRAINING, REPORTS, KITCHEN MANAGEMENT, RECOVERY, ANALYZE DATA, INNOVATIVE IDEAS, FEASIBILITY ASSESSOR & CUSTOMER SERVICE. AREAS OF CONSIDERATION: MULTI-UNIT/REGIONAL/DISTRICT/AREA/GENERAL MANAGEMENT PROFESSIONAL EXPERIENCE:

9/2012 to Present: LIFE COACH, INSPIRATIONAL SPEAKER & FULL TIME PASTOR- Metropolitan Area I am one of the most sought-after Christian Motivational Speakers and Life coaches in the World. I trained entrepreneurs, pastors and professionals and help people find purpose to become more productive; assist clients in developing realistic goals and life plans; motivate individuals to make positive life-altering changes; track client progress and maintain case files for reporting purposes; evaluate client work life financial and family balance issues; communicate strategies to improve choices and overall wellbeing; helped clients develop effective decision-making skills for key problems; coach families in group and individual settings to assess needs and build coping strategies; review financial and adult career issues to develop improvement plans; advocate for improved use of community resources and family support; I speak at events, churches and organizations to empower, inspire, assess and revolutionize churches and Christians to take action and WIN. 6/2011 to Present: PROPERTY MANAGER (Accounts Receivable) - Development & Rental Service, Lanham, MD Conduct move in, routine and complaint inspections and investigations of all company properties. Making sure all properties are free from rodent infestation and are safe to reside in. Interact with various officials or representatives of the housing authority, Sheriff and Eviction departments, social and assistance services. Maintain payment records and contact of tenants who are out of Lease compliance. Prepare preliminary reports for all legal matters. I serve as the company representative at Landlord and Tenant Court on judiciary matters.

4/2011 to 6/2012: GENERAL & TRAINING MANAGER - Caltort Development Corp., (DBA) California Tortilla, Olney, MD Hired, trained and developed new and potential franchise owners, management and hourly staff. Responsible for “day to day

“restaurant operations. Raised awareness, increased bottom line profits, executed all company operating standards and financial goals of a $1.5 million dollar restaurant. Supervised 22 employees. 9/2009 to 3/2011 :GENERAL MANAGER - Little Giant Enterprises (DBA) Long John Silver (A&W), Capitol Heights, MD Generated the highest company and store bonus in the history of the company. Developed strategies and operating criteria in order to exceed company performance expectations both quantitative and qualitative. Developed, designed and implemented the company/Corporation’s new cleaning chart. Set store product standards and specifications in order to maximize profitability while obtaining optimum quality. Dealt with abstract situations, and provided solutions to all problematic issues. Overseer of daily operations: including hiring personnel; training of all employees; maintaining payroll; scheduling of employees; handling customer complaints; taking inventory of daily and weekly sales; ordering supplies for stock as needed; overseeing the overall functions of daily activities; supervising 25 employees; overseeing and performing opening and closing procedures; exceeding paper, food and labor cost; handling inventory control; maintaining and validating the proficiency chart(s); making sure that the company standards are met daily and the restaurant is kept in a clean and safe manner. Exceeding store forecasted budget and financial goal of $1 million dollars annually. 12/2008 to 6/2009 GENERAL MANAGER DESIGNATE- Jackmont Hospitality (DBA) TGI Friday’s, Washington, DC Executed the recovery of COGS by changing the percentage from a 29% to a 25.1% while maintaining a 25.9% as overseer of back of the house. Served in the capacity of GM Designate Manager with the responsibility of all operation details for a $4.0 million dollar restaurant. Responsible for executing every company operating standard and financial goals while running a fun, clean, and safe restaurant, and increasing bottom line profit. Supervised 50 employees. Implemented strategies that were conducive to operating within the parameters to uphold company’s core values of: Order it well, Receive it well, Stock it well and FIFO it well as the kitchen manager.

8/2002 to 10/2008 ASS’T DM/GENERAL & TRAINING MANAGER (TGM)- Cosi, Inc., Washington Metropolitan Area Market “Trouble Shooter” of food cost for trouble stores. Successfully generated recovery plans for a $3.1million dollar market. Received the “Operator of the Year “award four consecutive years. Handled all Human Resource issues which resulted in an outstanding EEOC compliance record which kept employee turnover rates in the organization drastically low. Recognized as the store with “great Customer Service.” My motto is “Total Customer Satisfaction while giving good Customer Service with a smile,” while ensuring company standards are met in all areas of operation as Assistant DM. Influenced the re-organization of the store, and increased THRU-PUT totals improving their sales, customer service, quality assurance, profitability, market share, and cost control. Prepared the food orders and employee schedules to ensure food and labor cost were in line. Responsible for analyzing markets COGS percentages and determining the top 10 food cost variances. As the TGM, ran my store and trained all level managers and new Shift Leaders, in 5-6 weeks program. Supervised over 25 employees. SUMMARY OF ADDITIONAL EMPLOYMENT:

1996 to 2002 AREA MANAGER of DC&MD Market - UCF Burger King, RM over Eastover,(Maryland) & SERVED as ASSISSTANT to AREA OPERATIONS MANAGER and Head GM –UCF,(Washington, DC)

1998 to 1999 GENERAL MANAGER - Checkers, Maryland Drive-thru– BF&C (Maryland) 1994 to1996 LEAD SERVER/SHIFT LEADER/FOH ASS’T MANAGER/KITCHEN MANAGER/ASS’T GM - Durango’s

Steak House, Mitchellville, Maryland

1994 to 1994 FRONT OF HOUSE MANAGER - Denny’s Restaurant, Greenbelt, Maryland 1993 to 1993 SUPERVISOR - Chesapeake Bay Seafood House, New Carrolton, Maryland- (2/88 to 06/89) 1989 to 1993 RESTAURANT SERVER/HEAD SUPERVISORY WAITER - Courtyard by Marriott – Maryland 1982 to 1989 McDONALDS - Crew/Crew Leader/Management EDUCATION:

2021 to 2023 Instructor & Registered Examination Proctor - Serve Safe # 486****-**** to 2025 Certificate of Completion – Serve Safe FSM # 180*****-**** to 2019 Certificate of Completion - National Food Manager 2013 to 2017 Certificate of Completion – Serve Safe FSM # 466-****-*-**** to 2001 Clinical Pastoral Counseling Certification & Doctorate in Divinity Program (WWTS) 1999 Master Degree in Divinity and Theological Studies (WWTS) 1998 Certificate of Appreciation – Mentoring Program; Certificate of Completion-Leadership at Checkers 1997 Bachelor Degree in Theology - Wilbur Waters Theological Seminary 1996 & 1997 Burger King Corp. Northeast Region, Certificate of Completion – Guess Services & BMT 1996 Certificate of Completion – Practical Coach Workshop (2yrs) 1991 Washington Bible College, Lanham, Maryland Certificate of Completion 1986 to 1987 Bladensburg High School, Bladensburg, Maryland, Diploma FOREIGN LANGUAGE Limited Spanish

AWARDS Manager of the Month; Most Improved & Best Slippage; Top Key Tag Sales –South Division DavCo)

Mathematics Leadership Perfect Attendance Operator of the Year (4 consecutive yrs with Cosi)

Recognition for great service times and numbers among the top five BK stores worldwide “Customer Service “ and for a strong fundamental belief in the importance of coaching, training and communicating in order to develop a consistent approach to attaining goals, both qualitative and quantitative. EXCELLENT REFERENCES Available upon request



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