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Phone 916-***-**** adnsux@r.postjobfree.com

ED TORRES

LEGAL AND MEDICAL QUALIFICATIONS

Transcribed 140 client-attorney medical and legal communications for discovery procedures.

15 years’ experience in Healthcare, Probate, Business Law, Contracts, Legal Research, and Civil Litigation.

Six years’ experience as an emergency medical assistant with the United States Navy.

Two years’ experience as a certified emergency medical technician.

Supervised State-5 Team 22 case investigators and contact tracers for the COVID-19 tracking project.

Supervised 12-member civilian staff and 20-member military unit.

22 years of exceptional customer service experience.

Medical and legal research knowledge and experience.

PROFESSIONAL EXPERIENCE

LOS ANGELES COUNTY DEPARTMENT OF PUBLIC HEALTH May 2020 – Present

State-5 Team 22 Supervisor

Volunteered for the California COVID-19 tracking project to supervise a team of 4 case investigators and contact tracers. Primary responsibilities include:

Daily, weekly, and monthly case and contact reports;

Notifying and interviewing COVID-19 positive patients and eliciting possible contacts,

Providing guidance and resources to support people who are in isolation, and

Coordinating and conducting small group and individual training sessions based on staff and organizational learning needs and manage daily training tracking reports.

Key Contribution:

State-5 Team 22 has investigated over 6,000 COVID-19 positive cases and generated over 2,000 contacts since July 2020.

CALIFORNIA DEPARTMENT OF MANAGED HEALTH CARE August 2012 - Present

Senior Legal Analyst – Help Center Legal Affairs Branch / Office of Enforcement

Recruited to review and process a two-year backlog of health plan violations.

Key Contributions:

Developed a two-year campaign to increase health plan grievance violation referrals to the Office of Enforcement by 60-percent.

Subject matter expert of the California Knox-Keene Act (KKA) relating to health plan grievance violations.

Developed the policy and procedure to track health plan corrective action plans (CAP); and, in conjunction with the Office of Technology and Innovation, developed a CAP tracking application to provide historical data on the effectiveness of health plan CAPs. This application is currently being used to help the Department guide health plans in increasing the effectiveness of CAPs in order to minimize recurring violations.

Conducted Grievance System Violation trainings for the Help Center’s analysts, attorneys, and supervisors.

Participated in the development of the Spotlight database management system.

Research, review, and analysis of case files regarding issues of health plan administration protocols,

medical reviews, and grievance resolutions.

PROFESSIONAL EXPERIENCE

DEPARTMENT OF JUSTICE June 2007 – August 2012

Senior Legal Analyst – Civil Division, Correctional Law Section

Performed duties as the Lead Senior Legal Analyst in charge of two federal prison reform cases in the State of

California:

Plata v Schwarzenegger, Federal Case Number 3:01-cv-01351-TEH (California Northern District) - Prison Health Care Reform due to inadequate medical services and violations of the Eighth Amendment, the Americans with Disabilities Act, and section 504 of the Rehabilitation Act of 1973.

Coleman v Schwarzenegger, Federal Case Number 2:90-cv-00520-LKK-JFM (California Eastern District) – Prison Litigation Reform concerning inmate overcrowding in California State Prisons.

Key Contributions:

Developed digital trial and evidence binders in preparation of the transition to an electronic courtroom venue. The digital binders provided quicker sharing of evidence within the courtroom and saved trial material costs of printing and duplications, as well as minimizing rework.

ITT TECHNICAL INSTITUTE March 2010 – May 2010

MTI COLLEGE June 2006 – Oct 2006

Adjunct Instructor

Hired as an adjunct instructor to teach:

Information Technology in the Legal Workplace

Probate

Civil Litigation

KNOX, LEMMON & ANAPOLSKY, LLP Nov 2005 – May 2007

Legal Analyst

Performed the duties of a legal analyst:

Transcribed client-attorney communications and interviews.

Prepared petitions, motions, memorandums, and affidavits.

Drafted trial documents, depositions, state department and court filings.

Drafted corporate, limited liability company, and limited partnership filings.

Drafted abstracts of judgment, judgment liens, and writs.

Researched rules and regulations, trial cases, labor law, real property titles, liens, UCC filings, and

federal and state statutes.

FRONTIER BANK Feb 1998 – Aug 2000

Manager – Information Technology Department

Hired to mitigate expected Year 2000 (Y2K) issues.

Managed a staff of 12 employees.

Key Contributions:

Developed the bank’s internet banking solution and business resumption protocols.

Converted current DOS computer environment to a Windows based thin-client solution with storage access network system.

Conducted the Year 2000 (Y2K) testing of Frontier Bank’s data information systems.

PROFESSIONAL EXPERIENCE

UNITED STATES NAVY Oct 1987 – Sept 1997

Manager – Deck Division

Sonarman Technician

Served under Command Submarine Development Group One, Special Projects Division.

Managed a staff 20+ personnel responsible for computer systems and weapons battle readiness.

Member of the Emergency Medical Assistance team, responsible for basic and advanced life support.

Awarded:

Navy Achievement Medal

Navy Good Conduct Medal (x2)

Navy Expeditionary Medal

National Defense Service Medal

Presidential Unit Citation

Naval Unit Commendation

Captain letters of recommendation

EDUCATION and TECHNICAL PROFICIENCIES

Master of Science Degree in Healthcare Administration (current student)

Completed the ABA approved Paralegal Studies Program (3.88 GPA)

Bachelor of Science Degree in Computer Information Systems

Emergency Medical Technician Program

Technical Skills

Project Management Database Management (Prolaw, Spotlight)

Microsoft Office (Word, PowerPoint, Outlook, Excel, Access) Data Analysis

Microsoft Visio Disaster Recovery and Business Resumption

Soft Skills

Communication skills Conflict Resolution

Empathy Accepting Responsibility

Humor Positive Attitude

Working individually with little direction, or as part of a group dynamic.

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