CATHERINE JOY HERCUS

**-**** *********** *****, ********, BC, V6Y 3J8

604-***-**** (c)

adnsrz@r.postjobfree.com (email)

Computer Skills:

Word, Excel, PowerPoint

Education:

Bachelor of Applied Arts (Journalism) 1984, Ryerson University Canadian Investment Funds Course 1987

Fundamentals of Insurance Course and AutoPlan Essentials 2003 CAIB 1 2005

Employment:

January 1, 1996 to present

Owner, Writer and Editor, The Write Stuff

Providing writing and editing services for businesses

Projects include eBooks, manuals, sales emails, and blogs

Currently writing blog articles for a plumbing and heating company and landing page content for a roofing company

November 2020 to Present

Customer service, Main Street Insurance

Personal lines new business, endorsements and renewals

March 2017 to August 2020

eLearning Specialist, Westland Insurance

Researched, edited and created content for eLearning courses

Created technical job aids and manuals

Submitted courses for continuing education accreditation

Troubleshooted learning management system technical issues for 1400 employees

Supervised two employees

July 2015 to March 2017

Insurance Advisor and Intermediate Underwriter, Westland Insurance

Processed personal lines new business, endorsements and renewals

Issued marine, travel insurance, special event and storage insurance

Marine and special event specialist in the office

Sold ICBC and private auto insurance

Underwrote tenant, condo and homeowners insurance September

2003 to July 2015

Insurance Agent, Ben Jones Insurance, Fox Insurance, GNK Insurance, Dunbar Insurance

Processed personal lines new business, endorsements and renewals

Issued marine, travel insurance, special event and storage insurance

Marine and special event specialist in the office

Trained and supervised new employees

September 1996 to November 2000

Division Chair Secretary, Langara College, Vancouver

Organized external advisory committee meetings

Took committee minutes

Handled student and staff inquiries

Administration including processing expense reports January 1994 to

October 1995

Secretary, Montreal Trust, Vancouver

Coordinated broker manual

Organized external broker special events

Coordinated internal training sessions

November 1989 to June 1990

Marketing Manager, Fairmount Books, Toronto

Writing, layout and production of monthly book catalogue

Wrote book descriptions

Part time positions:

September 1982 to May 1984

Newsletter editor, Ryerson University student association, Toronto

Researching, interviewing, writing articles, and copyediting June to

May to August 1981

Intern, Books in Canada Magazine, Toronto

Handled magazine subscriptions

Copy edited a magazine article

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