adnsk2@r.postjobfree.com

WORKEXPERIENCE

Receptionist July2019 – Present

Al Taie Center for Laparoscopic and Obesity Center –Abu Dhabi Duties:

Greet patients upon arrival, sign them in and

obtain insurance information and any other

necessary data

Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself

Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents

Schedule appointments for new and recurring

patients based on Physician and PA/NP availability

Process payments from patients for co-pays and

uninsured visits

Call patients to remind them of upcoming

appointments and to help them schedule testing for off-site services

Provide patients with support and guidance as needed

Responsible for keeping the reception area clean and organized

Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and

monitoring office equipment

A position where Ican improve my skillsand developing myself to increase my knowledge and to be an effective in any organization which I would further extend my potential and dedication, Ifeel I have the necessary skills and interest to be an excellent contributor to the organization and I wish to get the opportunity to be active member in this organization. E D UC A TIO N

WAFASALEMAHMED

Customer Service

J O BO BJEC TIVE

CONTACT

+971**********

+971**********

UAE, Abu Dhabi

PERSONAL SKILLS

Good communication

and interpersonal skills

Seek to expand

knowledge through

reading and research

Keep up to date of

technologicaladvances

in areasofspecialization

Steady under pressure

Meeting deadlines

Quicklearner

Work with team from

different backgrounds

Problem-solving skills

Ability to multi-task

Organized and detail

oriented

High School Certificate ( 91.1 %) 2015-2016

Customer Service Jul 2017- Dec2018

Al-Quds dental center – Abu Dhabi

Duties:

Registration patient & appointments

Contact patients to confirm appointment

coordinate the Dr. Table with a copy sent daily to doctor

Collect payment whether in cash or credit

Resolve customer complaints

Mange transactions using cash register.

Prepare bills and take payments

Handle incoming and outgoing mail

Answering, forwarding, and screening phone calls

Scheduling appointments

SOFTWARES

MicrosoftOffice

Cortex

Unicare

Easyclinic

LANGUAGES

Arabic

English

Available upon request

WORK EXPERIENCE

References

Awards

Al Taie Center for Laparoscopic and Obesity Center –Abu Dhabi October 2019

Best Employee of the month

July 2020

Best Employee of the month

AUGEST 2020

TRAINING ON MALAFI

Contact this candidate