MELANDIE-MONIQUE NOORMAN

adnsja@r.postjobfree.com

** *** ****** – Molteno 5500

Willing to relocate

I see myself as a friendly, goal-orientated, hardworking personality. I am fully committed and passionate about people and succeeding in everything that I put my mind to. Working from a very early age, I have learned that hard work and accountability is significantly important for success. I am self-motivated and hardworking. I appreciate things to go level at all times. I can stay calm and collective. I like my environment to be neat and organized and I have the ability to take control of every situation that might be coming my way. I see myself as being very loyal, friendly and honest. I have an ability to grow within a job, handle responsibility and build positive relationships. I am someone who knows how to set goals and achieve them. I feel that my working experiences and skills coupled with my ability to perform will be of immediate value to your school. I am willing to receive training and get the knowledge to present my job to the best of my abilities for great results. Availability: 1 Month notice

Personal Information

Telephone number: 079-***-****

Marital Status: Married

Dependents: 2

Driving License: Yes

Own car Yes

Nationality: South African - White

Languages: English & Afrikaans

Health: Excellent

Qualifications

• NPDE (National Professional Diploma in Education) 2013 - 2016 Foundation Phase

Major - LSEN

Open Learning Group, Potchefstroom University

SACE Registered – 12408876

Academic Records – Attached

• Sound Engineering Diploma

(Damelin College) Duration: 2 Years

2006 – 2008

• Grade 12 - 2005

Brainline Junior University

Skills

• Active Listening

• Communication (Written And Verbal)

• Computer Skills

• Tailor-Made Experiences With Exceptional Levels Of Personal Customer Service

• Leadership

• Management Skills

• Problem Solving

• Time Management

• Fast Learner

• Self-Motivated

• Can Work Under Pressure

• Flexibility

• Conflict Resolution

• Teamwork

• Critical Thinking

• Performance Tracking

• Eager to Learn

• Ambitious

• Deadline Driven

• Proactive

Teacher and Senior Phase HOD @ Molteno High School May 2020 - Currently Intermediate and Senior Phase

My teaching subjects:

• Grade 6 Life Skills

• Grade 6 English Home Language

• Grade 6 – 9 Social Sciences

• Grade 7 – 9 Natural Sciences

• Grade 7 – 8 Life Orientation

Professional Experience

TCC (The Creative Counsel) Vodacom Account – County Field Manager 7 May 2019 – 28 February 2020

• Managing Of Field Marketers, Hub Specialists & Service Sales Promoters

• Diary Planning, Execution Of Calls And Field Analysis

• Weekly Reporting To The Client (Meetings & Presenting) Progression

• Weekly Team Meetings With Vodacom Cluster Specialists & TCC Field Staff

• Field Spot-Checks And Field Accompaniments

• Reporting To Regional Account Manager And Vodacom County Manager Directly

• Mystery Shopping For Quality Analysis

• Training Of New And Current Field Staff - Development

• Encouraging And Monitoring Sales (According To SLA Standards)

• Logbook Management – Full Team Investigations

• Achieving Of Defined Revenue Targets Through Effective Execution

• Responsible For Developing Strong Relationships With The Relevant Internal And External Stakeholders

• Introducing Innovative Insights To The Client

• Hold Full Strategic And Operational Accountability As Well As Developing And Managing A High Performing Sales Team

• Managing Monthly KPI’s (Evaluating And Analyzing Team Performances)

• Ensuring Everyone On The Team Is Performing Their Responsibilities In The Field

• Guaranteeing That Store-Specific Planograms And Category Flows Are Implemented And Maintained Well

• Increasing Sales In All Environments – Internal And External

• Managing Field Staff In The Informal Sector (Emerging Markets)

• Ensuring All Stock Issues Has Been Escalated And Stable

• Escalating To Vodacom Key Account Managers For Field Matters

• Identify And Act On New Business Opportunities

• Sharing Information And Strategies With Relevant Stakeholders

• Completing Trade Visit Reports (Cyclical Meetings And FRM Meetings)

• Trade Visits With The Client (Vodacom Head Office)

• Demonstrate Abilities To Anticipate And Manage Change TCC (The Creative Counsel) Vodacom Account – Regional Trainer Training – Vodacom Academy Training, In Store Couching & Development March 2014 – 6 May 2019

• Training Of Field Marketing Executives, Hub Specialists & Sales Consultants

• Store Merchandising & Improving Sales Strategies And Targets

• Spot Checks In Stores – To Maintain High Standards

• Daily & Weekly Reports Including Audit Reports And Competitor Activity Movements

• Content Development According To The Clients Standards

• Presentations – Soft Skill Development, Selling Skills, Prospecting & Vodacom Content – Products & Services

(M2 Dealer And C3D Training)

• Managing Spreadsheets Daily

• Weekly/Monthly Diary Planning For The County

• Weekly & Monthly Logbook Capturing

• Promotions On Weekends & Store Openings

• Staff Database Management

• Monthly Stock Take

• Promote And Train New Promotions To All Field Staff And Management

• Services & Product Knowledge Daily Updates From The Client (Vodacom)

• Customer Service And Support To In-Store Consultants And Logging Of Calls

• Creating Training Protocol, Material & Assessments

• Company Induction To New Starters & Role Play Training

• Traveling Gauteng North & North West

• Data Capturing On OBI System (Trained Candidates)

• Managing Training Bookings For The Region

• Training Confirmations Through Telephone And Email

• Effective Classroom Management (Adult Education)

• Achieving Training Targets To Accomplish SLA Standards

• Working Towards KPI Principles

• TNPS Awareness & Training

Teacher & Sound Engineer January 2010 to March 2014 Lady Grey Arts Academy - Lady Grey, Eastern Cape

Grade 1 to 7 (CAPS)

Accomplished Foundation Phase school teacher with exceptional classroom management skills and a passion for helping pupils of all abilities achieve their potential. During my 4-years teaching career, I have crafted an extensive school teaching skill set that enables me to create lesson plans that students find genuinely interesting, and produces exemplary results in examinations and pupil development. Planned lessons which adhered to the objectives of the curriculum while utilizing a variety of teaching methodologies. Established positive relationships with students to facilitate learning. Used an effective teaching style to ensure students remained disciplined and attentive. Provided the parents of students with feedback at meetings.

• Maintaining Confidentiality Of Students And Students Records

• Adhering To School And Local School System Procedures And Rules

• Conducting Assigned Classes At The Times Scheduled

• Enforcing Regulations Concerning Student Conduct And Discipline

• Maintaining Accurate, Complete, And Appropriate Records And Files Reports Promptly

• Attending And Participating In Faculty Meetings And Other Assigned Meetings And Activities According To School Policy

• Demonstrating Accurate And Up To Date Knowledge Of Content To Learners

• Implementing The Designated Curriculum

• Preparing For Performances, Along With Doing Live Sound & Stage Management (Choir, Recordings, Rehearsals)

• Participating In Extra Activities - Guitar Lessons And Sound Technician Classes Grade 1 to 12

• Additional Sport Activities - Shot Put, Athletics, Netball - Grade 1 to 12 Receptionist/Switchboard Jan 2009 to Sep 2009

Jacklin Enterprises - Midrand, Gauteng

• Answering Visitors Enquiries

• Sorting And Handing Out Mail

• Answering Incoming Calls

• Directing Visitors To Their Destinations

• Assisting Employees With All-Purpose Administration

• Ordering Of Stock

• Receiving Of Packages (DHL & Speed Service)

• Managing Cash Up Daily

• Administrative Support

• Assisting Managing Director’s Personal Assistant With Tasks References:

TCC Manager: TCC - Hercules Viljoen (Regional Account Manager) – 082-***-**** TCC - Safiyya Ismail (Training Manager + HR ) – 083-***-**** Lady Grey Arts Academy – Mariette Pitout (Head of Department) – 076-***-****

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