Executive Assistant Intelligence Analyst
Resume:
Cynthia M. Craft
St. Leonard, Maryland 20685
410-***-**** (C)
443-***-**** (H)
*******.******@*****.***
Employment History
Associated Insurance Management (AIM)
1300 Spring Street, Suite 300
Silver Spring, MD 20910
Senior Executive Assistant to the Claims Manager
2019-2020
Created a massive new file database
Input all historical to present claim information into main data base
Liaised with customers and external entities
Answered phones and relayed messages
Maintained files
Authored correspondence and responses to clients regarding claims that were filed
Scanned documentation into corresponding files
United States Department of Homeland Security
Executive Assistant and Intelligence Analyst for the Secretary and Deputy Assistant Under Secretary for Analysis, Office of Intelligence and Analysis
DHS Headquarters, Washington, DC 20528 6/2010 to 9/2011
Executive Assistant/Intelligence Analyst:
Provided executive support as an intelligence analyst to the Under Secretary and Deputy Under Secretary for Analysis, (Office of Intelligence and Analysis).
Compiled classified reports and information relative to national security for the daily briefings held at the White House.
Served as the principal contact for all facets of business travel, to include logistics, compilation and preparation of briefing books, planning itineraries and coordination of meetings, media events and/or speaking engagements.
Strong knowledge of the Federal Travel Regulations governing travel authorizations. Processed and reconciled travel vouchers and expenditure statements.
Authored correspondence and responses to inquiries from internal and external organizations.
Liaised with federal security agencies such as NSA, the Secret Service and FBI. Composed Standard Operating Procedures (SOPs) for Intelligence and Analysis. Approved Permanent Security Certifications in the Integrated Security Management System (ISMS). Monitored incoming requests for information or comment, memoranda and/or reports, prioritize urgent items and identify items of interest to the Intelligence arena.
Managed competing priorities under strict deadlines, while maintaining a high level of confidentiality and attention to detail. In-depth knowledge and experience in protocol procedures for VIP visits and courtesy calls, including the ability to exercise tact and diplomacy in coordinating visits from and greeting senior executives.
Held Top Secret and SCI clearances.
Office of the Secretary of Defense
Senior Executive Assistant to the Director, Operational Test and Evaluation/Pentagon
Washington, DC 20301 08/2006 to 04/2010
Executive Assistant:
Provided executive and confidential support for the Director, Operational Test and Evaluation with respect to his responsibilities for managing and directing complex programs.
Carried out special projects and assignments relating to the management and program operations of the office (which frequently involved sensitive and/or classified information).
Served as the principal contact on all facets of business travel, including logistics, compilation and preparation of briefing books and itineraries and coordination of meetings, media events and/or speaking engagements.
Processed and reconciled travel vouchers and expenditure statements.
Traveled nationally and internationally with the Director, attended meetings and conferences and provided any required support to include driving the Director to same. Maintained the Director’s complex schedule and calendar.
Served as principal point of contact for all external offices, including other DoD entities, the White House, Congressional offices and private sector entities.
Participated in regularly scheduled meetings with the senior leadership for Operational Test and Evaluation to discuss current events, the prudence of scheduled events and other related activities.
Provided weekly updates on the Director’s public events to various offices throughout DoD and the White House.
Principal contact and liaison to internal and external agencies and provided responses to inquiries from Congressional staff, the press and other media. These responsibilities are highly confidential and require broad and comprehensive knowledge of the organization, its policies, procedures and operations.
Held Top Secret and SCI clearances.
United States Department of Homeland Security
Senior Executive Assistant to the Under Secretary for Science and Technology
Washington, DC 20528 5/2004 to 8/2006
Executive Assistant:
Provided confidential support for the Under Secretary for Science and Technology with respect to his responsibilities for managing and directing programs that relate to national security programs.
Executed special projects and assignments relating to the management and program operations of the office. These projects frequently involve sensitive and/or classified issues.
Served as the principal point of contact on all facets of business travel, including logistics, compilation and preparation of travel briefing books, itineraries and coordination of meeting, media events and speaking engagements and as principal point of contact for all external offices, including other DHS entities, The White House, Congressional offices and private sector entities.
Participated in regularly scheduled meetings with the chiefs of staff for Homeland Security and The White House personnel to discuss current events and the prudence and planning of scheduled events for the Secretary.
Provided weekly updates relative to on the undersecretary’s speaking events to various offices throughout DHS and the White House.
Piper Rudnick, LLP/Verner, Liipfert, Bernhard, McPherson & Hand Chartered
901-15th Street, N.W.
Washington, D.C. 20005-2301 6/2000 to 5/2004
Executive Assistant:
Served as an Executive Secretary/Paralegal to the Managing Partner and the Director of Legislative and Federal Affairs.
Responsibilities included organization of day-to-day activities regarding hearings and activities in the Senate and House of Representatives on Capitol Hill; preparation of confidential correspondence to clients, maintaining calendar, screening telephone calls, scheduling appointments, making travel arrangements, preparation of financial reports, client billing data,
Request for Proposals for prospective clients; processing travel vouchers and expenditure statements for billing and reimbursements; maintaining files, transcription of tapes and handwritten drafts, faxing, independently planned menus, floral designs, etc. for catered functions.
Legal Secretary:
Provided legal secretarial support for a senior advisor for international trade and investment and an associate in the International Trade Group.
Prepared documentation for international filings and other legal documents from taped and handwritten notes, maintained calendars, screened telephone calls and relayed messages, prepared client billing information, processed travel vouchers and expenditure statements, interaction with clients and other members of the International Law Group.
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