L a to n y a Professional Summary
Collins Methodical, versatile, adaptable leader offering over 10 years of verifiable
success as a Back Office Support and supervisor for a top-rated, global
telecommunication company. Provides support to the Client Services
Director in preparing and processing sales actions, conducting technical
Personal info training and offering assistance, and establishing and maintaining sales
files.
Phone:
Employment history
Email:
Order Writer - AT&T, Avantive Solutions. Tulsa, OK
*********.**@*****.***
Sep. 2009 – Present
Obtain customer information from sales agents and enter orders for
Skills AT&T business services to benefit customers.
Confirm and verify sales to ensure the integrity of AT&T and ensure that
the business customer is receiving what they ordered.
MS Excel
Explain products or services and prices, and answer questions from
customers.
Work directly with AT&T sales agents to collect the proper information
Support Management that is necessary to process all sales orders.
Answer telephone calls from potential customers who have called to
inquire about their business services.
Work with client to keep abreast of any changes and updates to systems
Sales and new processes.
Education
Order Processing and Support
Wynne High School, Wynne, Arkansas
High School Diploma
Career College, Arkansas
Associate of Applied Science, Medical Assistant, Jul. 2010