L a to n y a Professional Summary

Collins Methodical, versatile, adaptable leader offering over 10 years of verifiable

success as a Back Office Support and supervisor for a top-rated, global

telecommunication company. Provides support to the Client Services

Director in preparing and processing sales actions, conducting technical

Personal info training and offering assistance, and establishing and maintaining sales

files.

Phone:

918-***-****

Employment history

Email:

Order Writer - AT&T, Avantive Solutions. Tulsa, OK

adnscj@r.postjobfree.com

Sep. 2009 – Present

Obtain customer information from sales agents and enter orders for

Skills AT&T business services to benefit customers.

Confirm and verify sales to ensure the integrity of AT&T and ensure that

the business customer is receiving what they ordered.

MS Excel

Explain products or services and prices, and answer questions from

customers.

Work directly with AT&T sales agents to collect the proper information

Support Management that is necessary to process all sales orders.

Answer telephone calls from potential customers who have called to

inquire about their business services.

Work with client to keep abreast of any changes and updates to systems

Sales and new processes.

Education

Order Processing and Support

Wynne High School, Wynne, Arkansas

High School Diploma

Career College, Arkansas

Associate of Applied Science, Medical Assistant, Jul. 2010

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