Mohamed Walid Mehria
Tunisian citizen
Married, 3 children (11; 9& 7 years old) 009**-********* adnsbd@r.postjobfree.com
Highlights
-Middle east experience going from mid-scale to upper up-scale properties
-Corporate experience
-Pre-opening experience
-Open minded, familiar with managing diversity
-Proximity Management oriented
-Relationship builder
-Results & figures oriented
-Multilingual fluency in Arabic, English and French
-Hotel Management graduated
Education
May 2004 - European Bachelor Degree in Hospitality Management
June 2002 - Advanced Skilled Diploma in Lodging Management
June 1999 - Professional Technician Diploma in Front Office
Professional experience
1-Oct 2020 up to date General Manager and Group operations support
Iris Hotels, Taif, Riyadh and Jizan
2-Sep 2018 to Nov 2019 General Manager
Ibis Styles Makkah Hotel
286 rooms, 2 restaurants
In addition to my duties as Hotel General Manager in Ibis Styles Makkah, I’ve actively supported the take-over of 2 other properties in Makkah: Hibatullah Hotel Managed by ACCOR 381 rooms and Mercure Makkah Azizia 398 rooms
Successes highlight:
-Develop new markets in Azizia distric such as Kazakhstan and Indonesian
-Successful Hajj season with a revenue increase of 20 % compared to 2018 and 100 % + in flow through
-Develop a strong relationship with different partners in different countries
3-Apr 2018 up to Aug 2018 Mobilization Senior operations manager catering
Advanced Integrated Services (UAE based company)
SABIC, Jubail, Eastern province KSA, 8 sites, 250 associates, reporting to COO
4-May 2017 up to Apr 2018 Certified Hospitality Consultant Marigold Hotel Tunis 4* (Pre-opening support)
The Samarons Hotel Tunis 4* (Operations – S&M – Outlet conceptualization)
Les Grandes Ecoles de la communication (Tunisian tourism excellence program funded by The American-Middle east partnership initiative MEPI, Soft skills development program)
5-May 2016 up to Apr 2017 General Manager
Palais Bayram Tunis, Tunisia (5 Stars) – Booking.com Guest Review Award 2016
Boutique Hotel, 18th century Palace,
Successes highlight:
-Repositioning of the property from “Hôtel de charme” to a 5 stars
-Draw and materialize the hotel’s vision and strategies -
-Implement an appropriate cash flow management
-Succeed to clear 75 % of suppliers’ debts
-Succeed to clear 100 % of social contributions due from 2015
-Succeed to implement a custom made operating procedures based on multitasking and cross functionalities
-Succeed to lift up the GOP from negative to a positive one
-Participate with the owner to renegotiate the bank loans installments in order to reach the breakeven point in term of GOI
-Succeed to implement and materialize an efficient rate strategy which had a + 20 % impact on Revpar
-Maintain an excellent e- reputation and market perception
6-Sep 2014 up to May 2016 F&B Director member of the Executive committee
Sheraton Hotel Tunis, Tunisia (5 Stars)
-Leading F&B service, Kitchen and stewarding with a team of 100 associates
-5 F&B outlets, 1 banquet hall, 4 meeting rooms, 3 board rooms, VIP lounge Successes highlight:
-Regain the market trust in term of quality
-Reach the YTD budgeted revenue with a better GOI, positive flow through
-Renovation of the lobby bar and all day dining restaurant - Implementation of Sheraton 2020 brand standard program
7-Jul 2012 to Feb 2014 Hotel Manager
Mercure Umm Al Qura, Makkah, Saudi Arabia (4 stars)/ Al Rawda Umm Al Qura
Reporting to VP Operations KSA
310 rooms / 3 Restaurants / Lobby lounge / Room Service
Successes highlight:
-Best KPI’s ever in 2012, revenue, GOP in value and percentage, operator fees & NOP
-Lead the hand over and take over processes, draw and materialize a business continuity plan
-Maintain an excellent relationship with major Turkish tour operators (Hajj &Umrah)
8-Apr 2010- to Jul 2012 Director of Rooms
Pullman Dubai creek hotel & residence, UAE (5 stars)
Reporting to the General Manager & member of the executive committee
318 rooms / 112 apartments
3 Reception desks / 55 associates
Successes highlight:
-Actively participated to the hotel renovation
-Actively participated to Pullman brand implementation
-Actively participated to upgrade the hotel from 4 to 5 stars
-Recruiting, training of the FO team according to Pullman standards and service references (Welcomer concept, cross functionalities)
9-July 2008 – to Apr 2010 Operations & Pre-opening support
ACCOR KSA Regional Office, Jeddah - KSA
Reporting to the VP Operations
9 hotels (1 Zamzam GS 1315 rooms, 1 Pullman 253 rooms, 6 Mercure 1200 rooms, 1
Novotel 166 rooms)
-Responsible for Quality & Brand control
-Operations support
-Operations trouble shooting (Operating depatments)
-Pre-opening Support (Mercure Al Khobar, KSA / Novotel business park Dammam, KSA)
10-June 2007 to July 2008 Quality and Standards Manager
Zamzam Grand Suites Mecca, 5 *, KSA
Accor Management, 1315 Rooms, 5 F&B Outlets
11-September 2006 to June 2007 Front Office Manager in charge
Zamzam Grand Suites Mecca, KSA
Accor Management, 1315 Rooms, Pre-Opening / Opening
12-July 2006 to September 2006 F&B Operations Manager
Sofitel Saphir Palace Hammamet 5*, Tunisia
1 All dining restaurant, 1 fine dining restaurant, 1 grill restaurant, 4 bars
13-December 2005-June 2006 Complex Manager
LA CUPOLA RESTAURANT “finest French and Italian cuisine”, Tunis, Tunisia
3 outlets including 1 à la carte restaurant 120 covers, a Tapas bar 150 seats and a night club 300 seats, 02 Open area Restaurants in summer.
14-June 2005-November 2005 Executive Assistant Manager
Le Grand Hotel 4*, Hammamet, Tunisia
65 villas, 260 Beds, 03 F&B outlets, 01 SPA
15- March 2005- June 2005 F & B Management Trainer
Vatel International Hotel Management School (French School Franchise)
16-November 2004- March 2005, Assistant F & B Manager
Carthage Golden Tulip Hotel, Gammarth, Tunisia
All day dining restaurant 150 Covers, A la carte Italian Restaurant 80 covers, Lobby Bar,
Irish Pub, Bowling Bar
17-March 2002- June 2004 Front Office Manager
Dar Said Residence, Historical Monument by UNESCO
24 luxurious suites, SidiBou Said, Tunisia
Seminars
Starwood B&b academy
Stress management
Pullman change management – Rebranding process
Developing emotional excellence in the workplace
Critical & Creative thinking
Pre-opening & Opening transition
Internships
22/06/04-19/09/04, “VATEL”, Nimes, France
01/07/01-02/09/01,“DAR SAID”, SidiBou Said, Tunisia
10/06/00-03/09/00, “ABOU NAWAS”, Gammarth, Tunisia
07/12/98-01/05/99, “ABOU NAWAS”, Gammarth, Tunisia