Post Job Free

Resume

Sign in

Hotel Manager Vp Operations

Location:
Al Masfalah, Makkah, Saudi Arabia
Posted:
July 17, 2021

Contact this candidate

Resume:

Mohamed Walid Mehria

July *th, ****

Tunisian citizen

Married, 3 children (11; 9& 7 years old) 009**-********* adnsbd@r.postjobfree.com

Highlights

-Middle east experience going from mid-scale to upper up-scale properties

-Corporate experience

-Pre-opening experience

-Open minded, familiar with managing diversity

-Proximity Management oriented

-Relationship builder

-Results & figures oriented

-Multilingual fluency in Arabic, English and French

-Hotel Management graduated

Education

May 2004 - European Bachelor Degree in Hospitality Management

June 2002 - Advanced Skilled Diploma in Lodging Management

June 1999 - Professional Technician Diploma in Front Office

Professional experience

1-Oct 2020 up to date General Manager and Group operations support

Iris Hotels, Taif, Riyadh and Jizan

2-Sep 2018 to Nov 2019 General Manager

Ibis Styles Makkah Hotel

286 rooms, 2 restaurants

In addition to my duties as Hotel General Manager in Ibis Styles Makkah, I’ve actively supported the take-over of 2 other properties in Makkah: Hibatullah Hotel Managed by ACCOR 381 rooms and Mercure Makkah Azizia 398 rooms

Successes highlight:

-Develop new markets in Azizia distric such as Kazakhstan and Indonesian

-Successful Hajj season with a revenue increase of 20 % compared to 2018 and 100 % + in flow through

-Develop a strong relationship with different partners in different countries

3-Apr 2018 up to Aug 2018 Mobilization Senior operations manager catering

Advanced Integrated Services (UAE based company)

SABIC, Jubail, Eastern province KSA, 8 sites, 250 associates, reporting to COO

4-May 2017 up to Apr 2018 Certified Hospitality Consultant Marigold Hotel Tunis 4* (Pre-opening support)

The Samarons Hotel Tunis 4* (Operations – S&M – Outlet conceptualization)

Les Grandes Ecoles de la communication (Tunisian tourism excellence program funded by The American-Middle east partnership initiative MEPI, Soft skills development program)

5-May 2016 up to Apr 2017 General Manager

Palais Bayram Tunis, Tunisia (5 Stars) – Booking.com Guest Review Award 2016

Boutique Hotel, 18th century Palace,

Successes highlight:

-Repositioning of the property from “Hôtel de charme” to a 5 stars

-Draw and materialize the hotel’s vision and strategies -

-Implement an appropriate cash flow management

-Succeed to clear 75 % of suppliers’ debts

-Succeed to clear 100 % of social contributions due from 2015

-Succeed to implement a custom made operating procedures based on multitasking and cross functionalities

-Succeed to lift up the GOP from negative to a positive one

-Participate with the owner to renegotiate the bank loans installments in order to reach the breakeven point in term of GOI

-Succeed to implement and materialize an efficient rate strategy which had a + 20 % impact on Revpar

-Maintain an excellent e- reputation and market perception

6-Sep 2014 up to May 2016 F&B Director member of the Executive committee

Sheraton Hotel Tunis, Tunisia (5 Stars)

-Leading F&B service, Kitchen and stewarding with a team of 100 associates

-5 F&B outlets, 1 banquet hall, 4 meeting rooms, 3 board rooms, VIP lounge Successes highlight:

-Regain the market trust in term of quality

-Reach the YTD budgeted revenue with a better GOI, positive flow through

-Renovation of the lobby bar and all day dining restaurant - Implementation of Sheraton 2020 brand standard program

7-Jul 2012 to Feb 2014 Hotel Manager

Mercure Umm Al Qura, Makkah, Saudi Arabia (4 stars)/ Al Rawda Umm Al Qura

Reporting to VP Operations KSA

310 rooms / 3 Restaurants / Lobby lounge / Room Service

Successes highlight:

-Best KPI’s ever in 2012, revenue, GOP in value and percentage, operator fees & NOP

-Lead the hand over and take over processes, draw and materialize a business continuity plan

-Maintain an excellent relationship with major Turkish tour operators (Hajj &Umrah)

8-Apr 2010- to Jul 2012 Director of Rooms

Pullman Dubai creek hotel & residence, UAE (5 stars)

Reporting to the General Manager & member of the executive committee

318 rooms / 112 apartments

3 Reception desks / 55 associates

Successes highlight:

-Actively participated to the hotel renovation

-Actively participated to Pullman brand implementation

-Actively participated to upgrade the hotel from 4 to 5 stars

-Recruiting, training of the FO team according to Pullman standards and service references (Welcomer concept, cross functionalities)

9-July 2008 – to Apr 2010 Operations & Pre-opening support

ACCOR KSA Regional Office, Jeddah - KSA

Reporting to the VP Operations

9 hotels (1 Zamzam GS 1315 rooms, 1 Pullman 253 rooms, 6 Mercure 1200 rooms, 1

Novotel 166 rooms)

-Responsible for Quality & Brand control

-Operations support

-Operations trouble shooting (Operating depatments)

-Pre-opening Support (Mercure Al Khobar, KSA / Novotel business park Dammam, KSA)

10-June 2007 to July 2008 Quality and Standards Manager

Zamzam Grand Suites Mecca, 5 *, KSA

Accor Management, 1315 Rooms, 5 F&B Outlets

11-September 2006 to June 2007 Front Office Manager in charge

Zamzam Grand Suites Mecca, KSA

Accor Management, 1315 Rooms, Pre-Opening / Opening

12-July 2006 to September 2006 F&B Operations Manager

Sofitel Saphir Palace Hammamet 5*, Tunisia

1 All dining restaurant, 1 fine dining restaurant, 1 grill restaurant, 4 bars

13-December 2005-June 2006 Complex Manager

LA CUPOLA RESTAURANT “finest French and Italian cuisine”, Tunis, Tunisia

3 outlets including 1 à la carte restaurant 120 covers, a Tapas bar 150 seats and a night club 300 seats, 02 Open area Restaurants in summer.

14-June 2005-November 2005 Executive Assistant Manager

Le Grand Hotel 4*, Hammamet, Tunisia

65 villas, 260 Beds, 03 F&B outlets, 01 SPA

15- March 2005- June 2005 F & B Management Trainer

Vatel International Hotel Management School (French School Franchise)

16-November 2004- March 2005, Assistant F & B Manager

Carthage Golden Tulip Hotel, Gammarth, Tunisia

All day dining restaurant 150 Covers, A la carte Italian Restaurant 80 covers, Lobby Bar,

Irish Pub, Bowling Bar

17-March 2002- June 2004 Front Office Manager

Dar Said Residence, Historical Monument by UNESCO

24 luxurious suites, SidiBou Said, Tunisia

Seminars

Starwood B&b academy

Stress management

Pullman change management – Rebranding process

Developing emotional excellence in the workplace

Critical & Creative thinking

Pre-opening & Opening transition

Internships

22/06/04-19/09/04, “VATEL”, Nimes, France

01/07/01-02/09/01,“DAR SAID”, SidiBou Said, Tunisia

10/06/00-03/09/00, “ABOU NAWAS”, Gammarth, Tunisia

07/12/98-01/05/99, “ABOU NAWAS”, Gammarth, Tunisia



Contact this candidate