To: Human Resource Manager

Dear Sir/ Madam,

I greatly appreciate you taking the time to read this letter. I hope to be considered for any position that best suits my qualification. I enclosed my CV for your reference.

As you can see my background consists of more than 22 years of experience working within a team-based culture organization. This involves planning, organizing, coordinating and commitment. With a comprehensive experience, I am confident that I will be a valuable asset to your team.

Highlights of my experience includes:

Excelling as the Documentation and Data Control Specialist, as part of the core team that established the Quality Management System and acquired the company’s Certification in compliance with ISO 9001:2008, ISO/TS 16949:2002/ ISO 14001:2004 (EMS), ISO 13485, FDA QSR and MDD 93/42/EEC.

A qualified internal and external auditor who facilitates/ lead regular 1st, 2nd and 3rd party audits for ISO integrated management system.

Skilled in AutoCAD and has knowledge and experience with eController WEB BASED ERP SYSTEM (Enterprise resource planning)/ OASYS H2A (HR software solutions)/ Sky Jana (Materials Management system).

Experienced in facilitating and implementing 3Q6S, a Japanese System in HOUSEKEEPING & Visual Management.

Excelled as the Executive Assistant to the Managing Director and General Manager of Salalah Medical Supplies Manufacturing Company.

Also has experience in hospitality industry as an Executive Assistant to the GM of Millennium Resort Salalah-Oman.

With my proven commitment to delivering the highest level of administrative and operational support, I am well prepared to extend my record of dedicated service to your leadership team. I welcome the opportunity to discuss this position and my qualifications with you further.

If you have questions concerning my qualifications and credentials, please do not hesitate to call or email me.

Again, thank you for your time. I look forward to hearing from you shortly.

Best regards,

LILIBETH AGNA EUSTE

LILIBETH AGNA EUSTE

Address-Philippines: B-10, L-43, Phase-2, San Isidro Heights, Banlic, Cabuyao,

Laguna, Philippines, Zip Code 4025

Mobile: +63-999-***-****

E-mail: adns0o@r.postjobfree.com/ adns0o@r.postjobfree.com

Experience:

Executive Assistant to the General Manager

Company Name: Millennium Resort Salalah Full-time

Dates Employed: Oct 2019 – August 2020

Employment Duration: 10 mos

Location: Oman

Preparing reports, memos, invoices letters, and other documents.

Answering phones and routing calls to the GM or taking messages.

Handling basic bookkeeping tasks.

Filing and retrieving corporate records, documents, and reports.

Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.

Helping prepare for meetings.

Accurately recording minutes from meetings.

Greeting visitors and deciding if they should be able to meet with the GM.

Using various software, including word processing, spreadsheets, databases, and presentation software.

Reading and analyzing incoming memos, submissions, and distributing them as needed.

Making travel arrangements for the GM.

Performing office duties that include ordering supplies and managing a records database - Sky Jana Materials Management system)

Opening, sorting and distributing incoming faxes, emails, and other correspondence.

Facilitates Hotel Reputation Management using Revinate Software - to quickly capture guest feedback, analyze results, engage with guests and coordinate with the concerned departments for the action plans, drive sales and improve hotel and restaurant operations.

Provide general administrative support such as consolidating and submission of Government and monthly Hotel Performance Reports to the Corporate Office, updating of Rosters using OASYS H2A HR software solutions, facilitate regular Duty Manager Rosters/ Audits, attend Sales Calls, performs Marketing coordinator task, etc.

Learning & Development Coordinator

Company Name: Millennium Resort Salalah Full-time

Dates Employed: Feb 2020 – August

Employment Duration: 7 mos

Plans training programs for members of a corporate team or departments within a company

Assessing training needs and communicating these needs to management.

Provide the management with information about in-house or third party training opportunities.

Plan development events for the company.

Executive Secretary to GM and MD/ Document Controller

Company Name: SALALAH MEDICAL SUPPLIES MFG CO LLC Full-time

Dates Inclusive: Nov 2016 – Oct 2019

Employment Duration: 3 yrs

Location: Oman

Maintained executive’s agenda & assisted in planning appointments, board meetings, conferences etc.

Was responsible in Receiving and screening phone calls & redirecting to the GM and MD when appropriate.

Was responsible in handling all outgoing or incoming correspondence (e-mail, letters, packages etc.)

Made travel arrangements for executives.

Monitored office supplies & negotiated the terms with suppliers to ensure the most cost-effective orders.

Maintained electronic and paper records, procedures and reports and ensuring information was organized and easily accessible.

Prepared presentations or reports as assigned

Documentation Specialist/ Production Support

Company Name: SALALAH MEDICAL SUPPLIES MFG CO LLC Full-time

Date Inclusive: Nov. 2013 - Nov.2016

Employment Duration: 3 yrs

Was responsible in monitoring, encoding and reporting of Daily Production Output, product label preparations, Materials and Product Inventory & Archiving of records.

Internal Quality Management Auditor/ Documentation Specialist/ DQMR

Company Name: Salalah Medical Device Manufacturing Company, SAOC Full-time

Date Employed: Aug 2009 – Sep 2013

Employment Duration: 4 yrs 2 mos

Location: Oman

Maintained the Quality System records in compliance with ISO 13485, FDA QSR, and ISO 9001, MDD 93/42/EEC Medical Device Directives.

Worked with the key personnel and experts on the technical aspect during documentation of Quality manuals and operating procedures; ensured its accuracy and timely release of controlled documents.

Utilized eController WEB BASED ERP SYSTEM (Enterprise resource planning that integrates internal & external management of information across the entire organization) concerning documentation and maintaining item master data on product information, process flow, drawings and references.

Managed and maintained External Standards and Regulations and Archiving Records.

Performed regular internal Quality Audits and provided support for the Quality System during corporate audits and Management Reviews.

Performed Deputy Quality Management Representative duties and responsibilities.

Nidec Copal Philippines Corporation - Total Duration 11 yrs 5 mos

ISO Department Head/ Deputy Quality Environmental Mgt. Representative (DQEMR) Full-time

Date Inclusive:

May 2008-May 2009 (1 year & 1 Month)

Facilitated Internal and Customer Audits (Certification Audit, Surveillance Audits and 3Q6S Audit).

Supervised the implementation of Document & Data Control, Calibration/ Verification of Inspection, Measurement & Testing Equipment for the total company.

INTERNAL AUDITOR - Integrated Management System

Date Inclusive:

Jan 2001-April 2008 (7 years & 4 Months)

Implemented the regular assessment of company’s Management System in accordance with ISO/TS 16949:2002/ ISO 9001:2000/ ISO 14001:2004 (EMS) standards.

Planned and organized activities concerning Internal/ External Quality Management Audits and verification of the effectiveness of the implemented corrective/preventive action.

Coordinated with other section, department and to the top management on matters relating to the total system and recommended to top management any process or action that will yearn company's productivity.

Implemented the 3Q6S and other company programs assigned by the IMS Management Representative.

Conducted orientation on the Quality-Environmental Mgt. system to newly hired employees

DRAFTSWOMAN

Dates Employed Jan 1998 – Dec 2000

Employment Duration 3 yrs

Location Philippines

Created illustrations for Working Instructions and other related documents.

Coordinated with Document Controller and Engineering for establishing and updating of drawing.

Assisted Document Controller in preparation, dissemination and ensuring control of all documents being generated by the company.

QUALITY ASSURANCE INSPECTOR

Date Inclusive: January 15, 1998

Assisted QA Supervisors to meet daily Quality Assurance schedules; implementing policies and procedures to achieve company's growth.

Ensured quality products and delivery target of goods required by customer.

Helped in analyzing manufacturing operation, quality records and costumer’s complaints, to detect & eliminate potential cause of non-conformance.

Education:

BACHELOR OF SCIENCE IN INDUSTRIAL TECHNOLOGY (1994-1998)

(Major in Drafting Technology)

BICOL COLLEGE OF ARTS AND TRADES,

Peñafrancia Ave., City of Naga, Camarines Sur, Philippines

SECONDARY LEVEL (1990-1994)

UNIVERSIDAD DE STA. ISABEL

Elias Angeles Street, City of Naga, Camarines Sur, Philippines

PRIMARY LEVEL (1984-1990)

UNIVERSIDAD DE STA. ISABEL

Elias Angeles Street, City of Naga, Camarines Sur, Philippines

Government Exam taken:

PASSED CIVIL SERVICE ELIGIBILITY (Sub-professional)

Mabini Elem. School, Metro Manila, Phils. (October 19, 1997)

Trainings and seminars attended:

LEARNING & DEVELOPMENT COORDINATOR (Feb 2020)

Millennium COACH (Dec 2019)

MEDICAL DEVICES QUALITY MANAGEMENT SYSTEMS AWARENESS (May 2019)

MEDICAL DEVICES RISK MANAGEMENT SYSTEM 14971:2007 (April 15, 2010)

STERILIZATION OF MEDICAL DEVICES BY ETO – ISO 11135 (April 14, 2010)

TECHNICAL DOCUMENTATION UNDER MEDICAL DEVICE DIRECTIVE 93/42/EEC (April 13, 2010)

eController WEB BASED ERP SYSTEM - Enterprise Resource Planning (August, 2009)

LEAN MANAGEMENT TRAINING (November 12-16, 2007)

AUTOCAD (60-Hour Course) (April 19, 2009-June 07, 2009)

RoHS - Restriction on Hazardous Substance Orientation & Implementation (2008)

FAILURE MODE & EFFECTS ANALYSIS (FMEA) (April 11,13,18,20 2007)

ISO/TS 16949:2002 INTERNAL QUALITY AUDIT TRAINING (May 17-18, 2006)

FORUM ON THE REQUIREMENTS OF ISO 14001-2004 (April 26, 2005)

ENVIRONMENTAL SAFETY SEMINAR - Oil & Chemical Spill Response Awareness (Nov. 26, 2004)

INTERNAL/ EXTERNAL ENVIRONMENTAL AUDITING COURSE (September 24-26, 2003)

CARE GIVER COURSE (2003) Philippine Women's University

FIRST AID TRAINING (STANDARD) 32 Hrs. Session Basic Life Support (2003)

FIRE SAFETY SEMINAR (April 26, 2003)

ELECTROSTATIC DISCHARGE TRAINING (Dec.18, 2002)

HUMAN RESOURCE MANAGEMENT (April 2-6, 2002)

CONTINUOUS IMPROVEMENT TRAINING (CIT) (March 13, 14, 19 & 20, 2002)

FIRST AID TRAINING (STANDARD) 32 Hrs. Session Basic Life Support (2001)

INTERNAL QUALITY AUDIT TRAINING - ISO 9000:1994 QMS (March 07-09, 2001)

3Q6S - 3Q Promotes Quality Worker, Quality Company, Quality Product/ 6S is the Japanese practice of maintaining cleanliness and orderliness)

ON-THE-JOB TRAINING (1997-1998), Department of Public Works and Highways (DPWH), Manila

Abilities/ Qualifications:

Knowledge and skills in Auditing Integrated Management System in accordance with ISO/TS 16949:2002/ ISO 14001:2004 Standards, ISO 13485, FDA QSR, ISO 9001, MDD 93/42/EEC.

Has knowledge and experience with eController WEB BASED ERP SYSTEM (Enterprise resource planning)/ OASYS H2A/ Sky JANA/ Review Management Revinate.

Planning, organizing standard system for 3Q6S/ Company Total Housekeeping & Visual Management of the company.

Skills and Experienced with Microsoft Office (Excel/ Word/ Power point & outlook e-mail correspondence) and Adobe (Photoshop/ Illustrator)

Able to create technical drawings with the help of AutoCAD

Painting (Charcoal, Oil, Watercolor, Graphics Multi-media)

Character Illustration (Freehand Drawing)

Photo Manipulation (Photoshop)

Knowledge and skills in CAREGIVING for Post-natal, Handicapped and Geriatrics.

Personal Information:

NAME : Lilibeth Agna Euste

CIVIL STATUS : Single

LANGUAGE/ DIALECT : English / Tagalog/ Bicol

RELIGION : Roman Catholic

Achievements:

PASSED ISO 13485:2003, FDA QSR, ISO 9001, MDD 93/42/EEC

(January 17, 2010)

PASSED ISO/TS 16949:2002 IATF Certificate Numbers: 0043171 last

(January 17, 2007).

PASSED Integrated Management System Certification (IMS) for ISO 9001:2008 CI/4683IQ (QMS)/ ISO 14001:2004 CI/4683IE (EMS) April 06, 2004.

Character Reference will be provided as per requested

I declare that the information given above is true and correct. In this connection thereby authorize the agency head or by authorized representatives to verify/ validate the comments stated herein.

LILIBETH AGNA EUSTE

Applicant

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