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Alex Ramjuttun 917-***-**** – adnrzx@r.postjobfree.com

Global IT Services and IT Transformation Executive IT leader in a multi-country, multi-lingual, multi-business unit environment with experience in applying IT transformation, technology to complex, strategic business problems to deliver improved services, efficiencies, revenue, and profitability. A record of producing business and technology innovation, increased productivity, improved speed to market, and expanded operational excellence. Respected leader with expertise in training and mentoring project managers and staff. Skills Highlights

· IT Transformation IT Strategy Cyber Security Strategist BCP\DR strategist Program/Project Management Budget Management IT Infrastructure Management Staff Management Cross Cultural Communications Change Management Network Management ERP\HRIS implementations Microsoft and Google technologies Collaboration technologies Excellent Customer Service Facility & Property Management Core Accomplishments

• Moved and Integrated 11 Media Agencies into 1 building (One WTC - 1200 staff) as well as all their IT Systems.

• Implemented successful Cyber Security Strategies across multiple environments.

• Spearheaded IT and Business integration, IT Transformation as part of the Mergers & Acquisition team

• Established appropriate IT Governance structure involving leadership team to ensure IT priorities are properly aligned with business needs, in particular GDPR, ISO 27001, SOC 2, NIST, SOX, SSAE18

• Managed 500+ servers with 200+ SQL servers, 1000+ databases and dealing with over 100PB worth of data.

• Conceived, developed and maintained Disaster Recovery plans as well as Business Continuity Plans (BCP leader)

• Project led the openings of all 12 US offices and dealt with all its logistics from choosing a building site, negotiating leases to a fully IT operational office, growing staff from 3 to 230+ over 6 years.

• Led Data Centre moves and expansion projects to consolidate and reduce huge overheads.

• Managed IT budget between up to $15m

Professional Experience

Media Assembly and MDC Partners – Manhattan, NY

SVP of Technology and Global Head of IT Security

July 2016 – June 2021

An innovative information technology executive with a proven track record for driving business change in a project driven environment. A strong leader who can add significant incremental value to any organization and IT transformation.

• Managed end-to-end delivery of large, complex, multi-staged IT projects across all multiple divisions according to various PMO Methodologies (Agile, Waterfall & Scrum), Change management and Incident management.

• Responsible for all IT Infrastructure, Service Desk, Server, Network, Engineering and Security teams and team development and training, as well as using KPI metrics.

• Managed IT teams and 8 Directors across the globe; US, Europe and Asia – ‘Follow the Sun support services’ as well as all purchases and budgetary obligations of $15m+

• Key projects; Upgraded and deployed~1200 laptops, rolled out O365 and GSuite across 32 agencies (~3000 staff), deployed MS Teams as standard collaboration tool, SharePoint, across all 40+ agencies (~6000 staff).

• Deployed and project managed Azure AD environment: GPO, InTune, MS Teams, VPN Gateway, IAM, Patch management

• Migrated all IT infrastructure, services, applications to Cloud based alternatives (AWS, Azure) improving Security.

• AWS Cloud Watch, Cloud Trail, AWS Guard Duty, AWS SSO

• Azure VPN Gateway, Azure WAF, Azure Firewall

• Deployed and project managed Cyber Security initiatives and improvements across all 40+ agencies to facilitate secure remote access and remote working for all staff.

• Sophos AV, Mimecast, OKTA MS MFA, Cisco DUO (SSO\MFA)

• Vulnerability Management, Penetration Testing, ensuring Compliance Page 2 of 3

• Meraki Wireless routers, Meraki Firewalls, Cisco Switches and routers, Cisco Umbrella (OpenDNS)

• Used Dark Trace (A.I) to further improve Security and monitor Network Intrusion.

• Established appropriate IT Governance structure involving leadership team to ensure IT priorities are properly aligned with business needs, in particular GDPR, ISO 27001, SOC 2, NIST, SOX, SSAE18

• Project managed BCP tiering of 90+ Applications, Production systems, client facing systems and disaster recovering testing on a yearly basis.

• Reviewed and updated all IT compliance policies, DRTOs, and conducted yearly penetration testing.

• Reviewed hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.

Argus Information and Advisory – White Plains, NY October 2014 – July 2016 Vice President of IT

Managed all IT Services, Systems, Infrastructure, Security and Compliance, ensuring data integrity.

• Project managed a Data Center move to Utah of 500+ server environment with 200+ SQL servers, 1000+ databases and dealing with over 100PB worth of data and coordinated with the business as well as vendors.

• Migrated from On-premises to MS Office 365 and Azure Cloud

• Managed 18 IT technical resources, as well as 20+ offshore resources in India and Europe.

• Project managed improvements and system upgrade of all IT services and infrastructure (Servers, routers, switches, laptops), vendors, purchases and IT budget of $10m+

• Deployed and project managed Cyber Security initiatives and improvements to facilitate secure remote access and remote working for all staff. MFA, Single Sign On (SSO), Secure Remote Access

• Project managed BCP tiering of 30 Applications, Production systems, client facing systems and disaster recovering testing on a yearly basis.

• Coordinated external penetration testing and vulnerability testing internally and externally by FDIC and Clients

(mainly Banking and Finance industry), ensuring Compliance

• Established appropriate IT Governance structure involving leadership team to ensure IT priorities are properly aligned with business needs, in particular, PCI, HIPPA, SOC 2, SOX, SSAE18.

• Establish appropriate IT governance structure involving leadership team to ensure IT priorities are properly aligned with business needs.

High 5 Games – Manhattan, NY November 2012 – September 2014 Vice President of IT & Operations

• Managed 11 IT technical resources, including Engineering teams, 5 Facilities resources, as well as 30+ offshore resources in India, Europe and Asia.

• Deployed and project managed Cyber Security initiatives and improvements to facilitate secure remote access and remote working for all staff. MFA, Single Sign On (SSO), Secure Remote Access

• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan (BCP).

• Reviewed and updated all IT compliance policies, DRTOs, and conducted yearly penetration testing.

• Developed appropriate procedure to process and properly execute new IT initiatives, including the assessment of future needs and the analysis, negotiation and transacting of lease deals.

• Project managed BCP tiering of 65 Applications, Production systems, client facing systems and disaster recovering testing on a yearly basis.

• Coordinated external penetration testing and vulnerability testing internally and externally by Casinos, Gambling Control Board and US Dept of Justice, ensuring Compliance.

• Deployed and project managed Cyber Security initiatives and improvements to facilitate secure remote access and remote working for all staff.

• Established appropriate IT Governance structure involving leadership team to ensure IT priorities are properly aligned with business needs, in particular, PCI, SOC 2, SOX, SSAE18

• Establish appropriate IT governance structure involving leadership team to ensure IT priorities are properly aligned with business needs.

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Hiscox Insurance (USA) – Manhattan, NY August 2006 – October 2012 Head of IT Infrastructure and Services – US and Bermuda My other roles also included, Facilities, Change and Application development management, adhering to all Group PMO principles

• Managed 6 US technical resources, 9 non-technical resources, 15+ UK resources as well as 50+ offshore resources in India.

• Setup initial US office and expanded to 12 other offices across the US.

• Setup and managed all US IT Infrastructure, Service Desk, Projects, Engineers, Application development and PMO. Along with ‘Follow the Sun support services’ with Europe and Asia.

• Managed all vendors, purchases and IT budget $15m+

• Deployed and project managed Cyber Security initiatives and improvements to facilitate secure remote access and remote working for all staff. MFA, Single Sign On (SSO), Secure Remote Access

• Managed a Data Center expansion from London, UK to Paris, France and Bermuda.

• Project managed BCP tiering of 45 Applications, Production systems, client facing systems and disaster recovering testing on a yearly basis.

• Conceived, deployed and implemented Global Support initiatives within the UK, Europe and US.

• Coordinated external penetration testing and vulnerability testing internally and externally by US National Association of Insurance Commissioners (NAIC) and Clients, ensuring Compliance.

• Established appropriate IT Governance structure involving leadership team to ensure IT priorities are properly aligned with business needs, in particular, PCI, HIPPA, SOC 2, SOX, SSAE18

• Establish appropriate IT governance structure involving leadership team to ensure IT priorities are properly aligned with business needs

Hiscox Insurance (UK) – London, UK October 2000 – August 2006

• Global IT Service Delivery Manager

• Infrastructure and IT Services Manager

• Helpdesk Manager

Prior Experience: (Held several management and technical roles)

• Formation Print Management Ltd – Network Administrator: June 1999 to Aug 2000

• DHL UK Ltd – IT Helpdesk Manager\3rd line support: June 1998 to June 1999

• Vodafone UK – Customer Service Call Centre Manager: Oct 1995 to June 1998 Education

• University of Westminster (UK), BS in Business and Finance

• University of Oxford (UK) – French ‘A’ Level

Technical Training and Certifications

• Prince 2 – Project Management Methodology (US equivalent of PMP)

• Scrum Master Certification 2021 – in progress

• ITIL V3 Foundation and Intermediate in-Service Management and Service Strategy

• Several sponsored Executive and Managerial courses in partnership with AMA

• Citrix Administration – Presentation Server and XenApp 5.0

• MCSE 2000 Certified

• MCP 2000 Certifications

• CISSP – In progress

Other Interests

• Volunteer Fire Fighter – Captain in Pound Ridge Fire Department, NY

• Holder of a Private Pilot License (UK and US)

• Fluent in French, Greek and Mauritian

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