Pamela Klak

Phlebotomist - UW Madison

Milwaukee, WI 53221

adnrm8@r.postjobfree.com

414-***-****

Authorized to work in the US for any employer. Skilled Phlebotomist with more than 18+ years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using a variety

of venipuncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.

Prepared to bring talent and leadership to growing healthcare facility. Highly knowledgeable in routine blood drawing procedures and using tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Willing to relocate to: Greenville, SC

Authorized to work in the US for any employer

Work Experience

Phlebotomist

UW - Madison School of Medicine & Public Health - Madison, WI May 2017 to Present

Doing Sample collections for the SHOW program at UW Madison School of Medicine and Public Health.

I have traveled to other counties to do sample collections, and also in Milwaukee County. Organized daily work based on collection priority. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Accurately labeled vacutainer tubes with patient name, date and time of collection. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Field Interviewer

Remedy Intelligent Staffing - Madison, WI

February 2017 to Present

Working for the SHOW program at UW Madison School of Medicine and Public Health. I go into people's homes and take physical measurements, and record survey questions on the health of people in Wisconsin.

Observed participants and recorded results.

Organized incoming and outgoing file movements in an efficient and accurate manner. Coordinated office inventory by restocking supplies and placing purchase orders. Security Officer

U.S. Security Associates, Inc. - Milwaukee, WI

October 2016 to April 2017

Secured all doors in the office and main building after hours. Performed surveillance of suspects using binoculars, cameras and camcorders. Warned offenders about rule infractions and violations and verbally evicted violators from premises. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Monitored and authorized entrance and departure of employees and visitors. Denied entrance to the building to unauthorized persons. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Verified each individual's right to enter restricted areas and denied access to unauthorized persons. Maintained accurate and detailed logs of all events that occurred during each shift. Monitored building access and identified all officials and employees before authorizing their entrance.

Processed and logged accurate and detailed incident reports. Merchandiser

TNG - Milwaukee, WI

March 2016 to April 2017

I go into different stores and stock magazines and books. I take out the old ones and return them back to the company. I have a very good rapport with the employees and managers of the stores I service as I enjoy people and interacting with them.

Rotated manufacturer products as needed.

Answered customer questions regarding store merchandise, department information and pricing. Assembled promotional displays, including quarter and full-size point of purchase displays. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Organized store merchandise racks by size, style and color. CNA - Certified Nursing Assistant

Waukesha Memorial Hospital - Waukesha, WI

October 2008 to January 2010

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment. Maintained accurate records of patient care, condition, progress and concerns. Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Monitored vital signs, such as blood pressure and pulse. Maintained a clean, healthy and safe environment.

Responded appropriately to the physical, emotional and developmental needs of patients. Certified Phlebotomy Technician

Dynacare Laboratories - Milwaukee, WI

October 1991 to July 2008

Accurately labeled vacutainer tubes with patient name, date and time of collection. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Stocked phlebotomy cart or carrier with appropriate supplies. Organized daily work based on collection priority. Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Performed bedside tests like bleeding time tests and entered results into patient charts. Ensured HIPAA compliance.

Routinely retracted patient throat cultures and prepared for lab submission. Facilitated timely check-in by greeting visitors and establishing the purpose of their visit. Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.

Followed infection control procedures.

Education

None in Nursing

MATC - Milwaukee, WI

August 2005 to October 2008

High school in General

Maranatha Baptist Academy - Watertown, WI

September 1975 to June 1979

Skills

• Detail-oriented (10+ years)

• laboratory (10+ years)

• Patient Care (2 years)

• Phlebotomy (10+ years)

• Phlebotomist

• Laboratory Experience

• Venipuncture

• Laboratory Procedures

• Venipuncture

• Laboratory Procedures

Certifications and Licenses

CPR

April 2019 to April 2021

Certified Phlebotomist

September 2019 to September 2021

Additional Information

Skills

Venipuncture Patient confidentiality

Detail-oriented Strategic decision-making

Sample and specimen collection Medical laboratory procedures Specimen labeling procedures Lab result interpretation

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