PANKAJ KAILASHNATH MISHRA

A\**, Jai Hind Chawl Committee, Hanuman Nagar, Hill No 3, 90 FT Road Sakinaka, Kurla (W), Mumbai 400072

Date of Birth: 15th Jan, 1997

Sex: Male

Marital Status: Married

Mobile No: 902-***-****

Email ID : adnrk6@r.postjobfree.com

Languages Known: English, Marathi and Hindi

Career Objectives

Highly energetic and outgoing Food and Beverage Assistant with experience in casual and fine dining environments. Adaptable and eager to learn new processes and procedures to ensure customer satisfaction and company recognition. Professional and dependable with knowledge of point of sale systems and up-sell techniques. Seeking a position as Food and Beverage Assistant where extensive experience and superior organization skills will be fully utilized. Educational Qualifications

LEVEL BOARD YEAR of

PASSING

CLASS OBTA

INED

Don Bosco College University of Mumbai 2016 Second Class Higher Secondary Certificate Maharashtra State Board 2013 Second Class Secondary School Certificate Maharashtra State Board 2011 First Class Work Experience

ORGANIZATION DURATION JOB DESCRIPTION

Trident BKC, Mumbai Dec 2019 to till date F & B Service Taj Santacruz Mumbai Jan 2017 to Dec 2019 F & B Service The Lalit Mumbai Sep 2016 to Dec 2016 F & B Service The Lalit Mumbai 15 days Training

Ramada Powai 4 Months Training

Areas of Expertise

Hospitality Welcoming guests Bartending

Waiting on tables Cleanliness Memorizing orders

Taking customer orders Guest satisfaction Cleaning duties Customer service Food hygiene mgmt Fine dining

Core Skills

Excellent interpersonal and social

communication skills

Effective assignation of server

duties and sections

Completes all closing duties in

an efficient manner

Strong customer-service focus and

hospitality management

Strong ability to obtain guest

satisfaction

Dedicated to helping the

kitchen run smoothly

Good knowledge of tableside

preparations

Good cleaning and sanitation

skills

Knowledgeable about food

safety standards

Experience with wine tasting and

pouring

Efficient and organized Able to lead dining staff

Achievements

Received Appreciation Letter from Taj Santacruz

Received Appreciation Letter from Umaid Bhawan Palace Jodhpur

Completed grade 4 – graded examination in spoken English (TRINITY COLLEGE LONDON) with Distinction

Extra-curricular Activities

Surfing Internet to read latest innovations

Playing Cricket

Swimming

References

Flavius Chettiar, Assistant Food & Beverage Service Manager, Trident, Bandra Kurla, Mumbai, India. Phone: +912*********, +919*********. Email: adnrk6@r.postjobfree.com

Aeshwarya Bapat, Restaurant Manager Trident, Bandra Kurla, Mumbai, India Phone:

+912*********, +919*********. Email: adnrk6@r.postjobfree.com

Contact this candidate