OBJECTIVE

Passionate in assisting individuals to create travel experiences that fulfill their immediate and future plans.

Travel Agent *Experienced Traveler*Personal Assistant

SKILLS

Extensive background experience in assessing and creating travel experiences for others in different settings.

Excellent communication skills (family oriented).

Able to demonstrate a high level of patience during times of high conflict or energy.

Collaborative Team Player

Self-motivation, initiative with a high level of energy.

Thrives on being able to inspire, comfort and build self-esteem.

REFERENCES

References available upon request.

PROFESSIONAL EXPERIENCE

Early Intervention Service Coordinator

Department of Public Health, DHHS April 2019- present

Assess client needs and develop personal service plans by conductor monthly check-ins, Semi- Annual and Annual Reviews with a 50-60 caseload.

Assure implementation and coordination of the plan; coordination of services and therapist with families.

Oversee the development and implementation of the Individualized Family Service Plan per Act 212 And EI Regulations.

Monitor client programs as per established early intervention requirements.

Maintain records, correspondence, service plans and authorizations for each client.

Make necessary referrals and coordinate services as outlined in the Service Coordination Support Plan (including other medical and community supports).

Maintain established SC performance expectation.

Prepare, compile and review daily, weekly and monthly logs of routine check-ins, reviews and contact with families.

Attend staff conferences of other agencies as they relate to early intervention supports and services.

Assure close working relationship with other human services agencies as they relate to assigned caseload.

Facilitate and coordinate interpretation of services when needed.

Close cases no longer necessitating early intervention services

Assist with covering cases when position vacancies exist in the unit.

Assist and participate as a clinician in evaluating the eligibility of clients in the program.

Professional Family Travel Agent

Keith Family January 2002- Present

Additionally highly proficient knowledge of the Spanish language

Good knowledge of searching agents to find reasonable pricing

Stress resistant; keep balance between quantity and quality

Creative thinking, able to think ‘out of the box'

Self-motivated with the ability to prioritize

Excellent problem-solving skills, as well as initiative, resourcefulness and creativity

Demonstrated ability to use appropriate judgement and problem-solving skills to resolve issues/conflicts with travel arrangements/plans

Excellent MS Word, Excel, and Outlook skills

Excellent customer service skills with ability to maintain a professional demeanor at all times

Strong verbal & written communication, organizational, and interpersonal skills

Outstanding interpersonal skills, effective communication with clients

Reference List:

Mrs. Jennette Candace

Teacher

Stough Elementary, 919-***-****

Mrs. Jennifer Ferguerson

Teacher

Stough Elementary, 910-***-****

Mrs. Amanda Jones

Certified Behavior Analysis. 919-***-****

Ms. Tiffany Darden

Registered Behavior Technician, 937-***-****

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