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Retention Specialist Correctional Officer

Location:
Richmond, VA
Salary:
Open to discussion
Posted:
July 15, 2021

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Resume:

Calvin Wheeler

Chester, VA

adnrct@r.postjobfree.com

304-***-****

Authorized to work in the US for any employer

Work Experience

Independent Contractor

Cardinal Messenger - Virginia Beach, VA

March 2021 to Present

Medical Courier, deliver medical equipment in a timely manner to customers all across the US Dropoff Inc

Dropoff Inc - Richmond, VA

January 2021 to Present

Medical Courier for the American Red Cross

Custom Protection Officer

G4S - Richmond, VA

August 2020 to Present

Secure property, routinely make rounds and test all alarms in buildings. Maintain a safe work place for fellow security officers and staff at site. Documentation of anything out of the ordinary and all daily task for proof of time and completion.

Beltway Retention & Collections Regional Manager

American Cable & Telephone - Chester, VA

July 2018 to Present

Collect equipment or payments from customers that have delinquent accounts either over the phone or door to door. While also managing a team of approximately 15-20 technicians which expands over 3 states (West Virginia, Maryland and Virginia). Keep track of daily performance/trackers to implement data construction and to look ahead to future production and implement new techniques or schedule adjustments for desired success rate.

Retention Specialist

RCH CABLE - Norfolk, VA

November 2020 to February 2021

Retain customers that have a delinquent balance. Try to resolve problems and set payment plans face to face with the customer.

Loss Prevention Agent

Rite Aid Crop - Richmond, VA

May 2019 to August 2019

A leadership position to decrease over all internal/external shrink. Investigate internal/external theft subjects. Maintain safety for all staff to reduce workplace injuries. Sales Agent

BergHoff International - Odessa, FL

January 2018 to April 2018

Product demonstrations in Sam's clubs across the east coast. Commission, Loss Prevention Associate

Kmart - Beckley, WV

July 2017 to January 2018

Perform internal and external investigations, maintain OSHA safety standards and compliance, perform inspections for trip and fall hazards, maintain a safe workplace for members and associates. Correctional Officer II

Potomac Highlands Regional Jail - Augusta, WV

October 2015 to April 2017

Maintain care custody and control of 400+ inmates ranging from minimum-maximum security and facility they are held in.

Education

High school or equivalent

Greenbrier West High School - Charmco, WV

August 2011 to May 2015

High school or equivalent

Skills

• Interpersonal communication skills (4 years)

• Defensive tactics (2 years)

• Door-to-Door Experience (2 years)

• Loss Prevention (1 year)

• Corrections (2 years)

• Team Management (1 year)

• Surveillance (3 years)

• Security (2 years)

• CCTV (3 years)

• Conflict Management (2 years)

• Management (1 year)

• Law Enforcement

• Interviewing

Certifications and Licenses

Driver's License

First Aid Certification

First Aid Certification



Contact this candidate