Travel Agent Center Representative
Resume:
KIMIKA LAWSON
Saint Petersburg, FL
adnrav@r.postjobfree.com
#readytowork
Authorized to work in the US for any employer
Call Center Representative
Kobie Marketing - Saint Petersburg, FL
March 2020 to April 2020
I helped members with claiming and redeeming rewards for the program they were enrolled in. If it was needed, I would help escalate the problem so that they could be helped further. Front Counter Cashier
Jan King - Saint Petersburg, FL
September 2019 to December 2019
I take orders at the front counter and I also take orders at the drive-thru. I can expedite food and clean the lobby and behind the counter.
At Your Service Agent
Macy's - Saint Petersburg, FL
July 2019 to September 2019
I help customers get their online orders, process returns, clean the clothing racks, attend to customers, and make sure everything is tidy.
Librarian
University of the Ozarks - Clarksville, AR
September 2018 to May 2019
This was a work study job that I worked at where I checked out books to students, shelved books, and helped students find what they were looking for.
Secretary
University of the Ozarks - Clarksville, AR
September 2018 to May 2019
K
WORK EXPERIENCE
I was an assistant who worked in the Communications office assisting the three professors who worked there. I would sort papers, assist students, and help grade the work that they did. I also issued camera equipment to students who needed them.
Front Service Clerk/Cashier
Publix - Saint Petersburg, FL
June 2015 to May 2018
I worked as a cashier and a bagger for nearly 3 years. I was also very good with customer service and was always willing to help customers with their groceries and to their cars. I bagged the groceries and I handled money when I cashiered. Whenever we had the evaluations, I always did well and was able to get a raise. None in Elementary Education
University of the Ozarks - Clarksville, AR
August 2018 to May 2019
High school or equivalent in Networking, Business Administration Gibbs High School - Saint Petersburg, FL
August 2014 to May 2018
Microsoft Office (4 years)
Network Administration (4 years)
Networking (4 years)
Customer Service
Excel (4 years)
Powerpoint (4 years)
Front Desk
Microsoft Word (4 years)
Microsoft Outlook (4 years)
Microsoft Windows
Network Support
Computer Skills (10+ years)
Communication Skills (5 years)
Office Experience (2 years)
Typing (10+ years)
Dale Carnegie Skills for Success
EDUCATION
SKILLS
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AWARDS
April 2018
Learning about core principles and training techniques that help a person become a better version of themselves. CIW Internet Associate
April 2018 to Present
With this certificate, you learned how to help protect people and their internet by knowing about security protocols, connection methods, web addresses, etc.
Network+ Certification
May 2017 to Present
You learn about the network infrastructure and it validates the skills of network administration. Memorization — Expert
December 2019
Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time. Full results: https://share.indeedassessments.com/share_to_profile/ a15bb139839e151cec3dccada1fc2a10eed53dc074545cb7
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ d52a7ba3d74ceca45e72cd5fa28a513deed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Contact this candidate