Virtual Assistant Personal
Resume:
Gabrielle Taylor
********************@*****.***
Professional Summary
Customer-focused, energetic,and detail-oriented Sales Associate and Assistant Manager with 2 years of experience providing high-quality customer service, strengthening brand loyalty, and boosting sales. Specializes in closing and visual merchandising. Passionate about identifying customer needs, driving sales, and improving the customer journey.
SKILLS
●Time Management
●Coaching
●Team Building
●Project Management
●Customer Relations
●Customer Service
●Retail Sales
●Communication
●Inventory Sales Management
●Sales
●Customer Support
●Phone/Chat/Email handling
●Admin work
●Record Keeping
●Organization of files
●Some knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
EXPERIENCE
Common Scents & Accessories, Arbor Place Mall - Sales Associate/ Assistant Manager
03/2018 - 08/2020
●Increased add-on sales by becoming a master of the store’s inventory,suggesting different items that fit customer needs quickly and efficiently.
●Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases.
●Regularly exceed daily sales goals with cross-selling and upselling techniques{ achieved average of 1,000 dollars in sales for each week).
●Train new employees on upselling,cross-selling,and customer service techniques.
●Gained in-depth knowledge of the company's product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisions.
●Attended sales conferences to improve relationship building and closing techniques customer in-store per day, responding to inquiries,helping with purchase decisions, and providing exceptional customer service.
Fiverr- Personal Assistant
01/2021-Currently still working
●Handled phone calls and emails.
●Administrative work
●Updated data
Liveops- Independent Contractor/Sales representative
05/2021- Currently still working
●Increased add-on sales by becoming a master of the store’s inventory,suggesting different items that fit customer needs quickly and efficiently
●Gained in-depth knowledge of the company's product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisions.
●Attended sales conferences to improve relationship building and closing techniques customer in-store per day, responding to inquiries,helping with purchase decisions, and providing exceptional customer service
EDUCATION
Alexander High school, Douglasville,GA,30135
August 2016 - May 2020
University of West Georgia, Carrollton, GA,30118
August 2020- Currently Attending
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