Week.V
Madhavaram High Road
Madhavaram Chennai 6000 60
Email Id: adnr9j@r.postjobfree.com adnr9j@r.postjobfree.com
PROFESSIONAL OBJECTIVE
To work in an organization that would utilize my skills fully in a position requiring innovative and creative ideas, where continuous growth and learning are a way of life.
ACADEMIC CHRONICLE
Course Name
Institution
Board/
University
Year of
Passing
Percentage
BBA
Madras University
Anna Salai
Chennai
Madras University
2006
50.6 %
HSC
12th
Sr chpljain
Hr.Sec School, Chennai. 11
State Board
1998
67 %
SSLC
10th
F.E Sr chpljain
Hr.Sec School, Chennai.. 11
State Board
1996
51 %
TECHNICAL SKILLS
Operating System - Windows XP,Microsoft &( SAP& Point Of Sale )
Packages - Diploma Computer Application
FIELD OF INTEREST
Retailing Operation
Sales Operations
Admin & Inventory
Branding management
PROFILE SUMMARY
Overall 13yearsexperience in Retail Operations with good communication skills.
3 Years Future Group (Pantaloon Retail India Ltd)
3 Years Mohan Clothing Group Of Blackberry’s Pvt Ltd )
7 Years Reliance Retail India Ltd ( Reliance Smart Store )
EMPLOYMENT EXPERIENCE:
1)I worked with Future Group Retail ind ltd part of ‘Big Bazaar’ Department Manager From 18th Dec 2006 to Nov 2009
2)I Worked Blackberry’s Store Manager.
From Jan 2010’ to May 2013’ Chennai store’s
3) Recently Working Reliance Retail Ltd as a Deupty – Manager
Reliance Market – B2B, Reliance Smart Store…
Job Profile
Handling and maintaining Store of more than 6500 Sqr ft.
Ensure high levels of customer ’satisfaction through excellent services.
Complete administration & ensure compliance with polices procedures.
Maintain outstanding store condition& visual merchandising standards.
Reports of latest trends,customer profile customer’s needs,& profits etc)
Deal all issues that arise from staff or customers (complaints grievance etc)
Be a shining example of well behavior and high performance.
Responsibilities
Identify and implements strategies and initiatives to achieve and exceed business goals.
Oversee and maintain the customer services standard to the highest possible level.
Communicate professionally and effectively with employees and all support services within the company, act as the primary liaison for corporate communications.
Represent the branding image through personal and professional appearance.
Take responsibility for productivity of the store including sales growth, staffing and inventory results.
Understand and comply with all company policy, procedures and operations.
Maintain the highest level of security and safety awareness within the store.
Recognize problems, analyze causes, generate alternatives and solutions
Manage all controllable expenses.
Develop all employee to be knowledgeable in areas of product, merchandising, operations, customer service, VM sales and growth within the company.
Maintain store staff by supporting recruiting, selecting, orienting and training employees.
Effectively supervise the sales floor to ensure customer and associate awareness at all times.
Demonstrate team work within store and company and ensure that staff is treated professionally, respectfully courteously.
PERSONAL DETAILS
Father's name
K.Viswanathan (Late)
Permanent Address
#27/24 A Micetich Colony
Madhavaram High Road
Madhavaram Chennai 6000 60
Date of Birth
29-09-1983
Language Proficiency
English, Tamil
Hobbies
Reading books, Travelling
Marital Status
Married
DECLARATION
I hereby declare that all the details furnished above are true and exact to the best of my knowledge and belief.
Place: Chennai Yours Truly
Date: Suresh .V