Rami Chaaban

Address *: Beirut, Tareek Al Jdidi, Near Makaseed Hospital

Mobile: 03077504

Email : adnr67@r.postjobfree.com

Citizenship: Lebanese.

PROFILE

Sales and Customer service expert with 4+ Years’ Experience in Retail and Insurance. As for job seeking, I am looking for a career that helps me express, expand, and improve my knowledge and professional skills.

EDUCATIONAL BACKROUND

Beirut Arab University, Lebanon 2013-2017

Bachelor of Science in Business Management with concentration in Accounting

Al Makaseed School 2013

Lebanese baccalaureate in Sociology & Economics

PROFESSIONAL EXPERIENCE:

Metlife/Allianz sna 2020(Feb)-Present

Customer Care Associate

Contribute thoughts for improving the sales and marketing efforts of this rapidly growing business

Assisting clients in processing claims

Quoting and preparing medical, car, and life insurance policies

Handling inbound/outbound calls and answering questions from members interested in insurance and financial products

Risk Management

Financial advising

Listen to concerns, resolve problems, and recommend products and services according to the needs of each individual

ABC S.A.L

Sales Person 2017(Aug) – 2020 (April)

Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs.

Cross sell among departments in stores and/or other locations.

Provide constant feedback related to the new collection and customer needs.

Acquire extensive knowledge on the latest trends, fashion brands and collections.

Maintain accurate inventory control and stock replenishments.

Deliver excellent brand awareness and advise to all customers.

Achieve the individual and department monthly sales targets.

Ensure a proper replenishment of merchandise and ensure proper display and visual merchandising standards to increase the sales of the brand.

Complete efficient and accurate transfers.

Update the customer’s database and follow up regularly with the client.

Actively seek inputs from customers and efficiently address complaints to reinforce service standards and brand selection.

Propose new ideas to boost the sales of the department.

TRAINING and SKILLS

Customer Service

Effective Communication

Selling Techniques

PERSONAL SKILLS

Good communication skills

Ability to achieve goals and targets

Ability to work in a team

Ability to work under pressure

Computer

Word, Excel, Power Point, Photoshop, Qlickview, Applications and internal researches.

LANGUAGES

Arabic, Fluent

English, Fluent

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