ELZA JABALLA VELOSO
B**L** PHASE * VILLA APOLONIA SUBD. NAIC CAVITE
Contract Number: 092********
Email: adnqs3@r.postjobfree.com
CAREER OBJECTIVE
To associate with an organization which progresses dynamically & gives me chance to update my knowledge and enhance my skills and be part of the team that excels in work towards the development of the organization. Seek to contribute in challenging work environment.
WORK EXPERIENCE
F&B Staff - Waitress
Café Bateel
Dubai International Financial Centre Branch – Dubai, UAE
February 2017 up to June 2020
Serve the customers/guests with quality food and beverages prepared according to established standard.
Follow the sequence of Service according to company standard.
Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure.
Prepare and close the outlet according to standard opening and closing procedures.
Comply with and practice the company’s established Hygiene Policy and procedures especially in food and equipment handling, and ensure that the environment is clean and organized at all times.
Attend to customer complaints satisfactorily or seek the assistance of Supervisor when not in the position to provide solution to the problem and inform the Supervisor on duty at all times.
F&B Waitress Supervisor
Fraiche Café and Bistro
Swiss Tower JLT- Dubai, UAE
October 1, 2014 to August 9, 2015
Encoding staff attendance, daily sales, daily items sales and daily delivery.
Preparing staff monthly salary.
Utilized MICROS POS software experience.
Ensure that the restaurant daily cleaning schedule are done.
Serve the customers/guests with quality foods and beverages prepared according to established standards.
Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure.
Prepare and close the outlet according to standard opening and closing
procedures.
F&B Staff - Waitress
Fraiche Café and Bistro
Swiss Tower JLT- Dubai, UAE
June 27, 2013 up to September 30, 2014
Serve the customers/guests with quality foods and beverages prepared according to established standards.
Assist other staff in maintaining sufficient stock during the entire shift including checking all the received stock, make sure that the same is in accordance with the order, quality and quantity and display or store them.
Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure.
Prepare and close the outlet according to standard opening and closing
procedures.
F&B Staff - Waitress
Tomo Restaurant
Raffles Hotel - Dubai, UAE
September 16,2012 up to March 9, 2013
Serve the customers/guests with quality foods and beverages prepared according to established standards.
Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure.
Prepare and close the outlet according to standard opening and closing
procedures.
Emirates 1st Class Lounge Waitress
Emirates Flight Catering Co. – Dubai, UAE
July 2010 up to September 11,2012
Serve the customers/guests with quality foods and beverages prepared according to established standards.
Assist other staff in maintaining sufficient stock during the entire shift including checking all the received stock, make sure that the same is in accordance with the order, quality and quantity and display or store them.
Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure.
Prepare and close the outlet according to standard opening and closing
procedures.
Comply with and practice the company’s established Hygiene Policy and procedures especially in food and equipment handling, and ensure that the environment is clean and organized at all times.
Attend to customer complaints satisfactorily or seek the assistance of Captain when not in the position to provide solution to the problem and inform the Supervisor on duty at all times.
Assist in collecting, loading and delivery of items to the outlets and perform other related duties as required.
Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
PURCHASING OFFICER
Fuente Pension House – Cebu City, Philippines
2007-2010
Purchasing Process
Select suppliers and conducts inventory of hotel supplies
Check and release request of supplies from all department
Check and process all request and purchase orders from all department
Prepare canvass sheet with competitive quotations from accredited suppliers
Monitoring of deliveries and supplier’s performance
Daily inventory of all stocks to monitor supplies
Supervise property staff as needed. Ensure compliance of safety and security standards.
Sales Clerk
Loalde Botique – Cebu City, Philippines
2005-2007
Responsible for providing excellent customer service by offering ideas on the selection of clothing and accessories.
Handle the tasks of getting clothes and accessories for trial.
Perform responsibilities of cleaning the store to make it appear in and appealing and presentable manner.
Responsible for providing knowledge of the fabrics and materials to customers.
Handle the tasks of preparing and maintaining sales record on a daily basis.
EDUCATIONAL BACKGROUND
DIPLOMA IN INFORMATION TECHNOLOGY
System Technology Institute
ORMOC City, Philippines
2001-2002
PERSONAL DETAILS
Date of Birth : May 14, 1984
Passport Number: P8401665A
Passport Validation: August 16,2028
Gender: Female
Marital Status: Married
Language Known: English, Tagalog
Nationality: Filipino