Travel Coordinator Event Planner

Naomie Baku-Detila

*** * ******** ***, *** Angeles, CA 90036 213-***-**** naomiebakude>adnqkl@r.postjobfree.com SUMMARY

Enthusias>c and passionate Travel coordinator that offers impressive record of maintaining customer’s sa>sfac>on and build- ing solid customer base. Persevering and hard-working professional who is dedicated to delivering the highest quality service to every client and building a solid customer base. EDUCATION

Master Degree in Hospitality Management March 2021 Vatel Business School, San Diego, CA

Cer>ficate in General Business - Minor: Interna>onal trade December 2019 UCLA, University of California, Los Angeles, CA

Bachelor Degree in Business and Management December 2019 ESG Business School, Paris, France

Associate Degree in Business and Management - Minor: Human Resources July 2017 University Paris 13, Paris, France

EXPERIENCE

Front Office Supervisor in Training -JW Marrio\, Santa Monica, CA July 2020 - Present

• Provided all guests with a friendly, accurate and efficient check-in / check-out process

• Resolved guest complaints and concerns effec>vely

• Oversaw Front Office Opera>ons such as pre-blocking room, running credit card report, running occupancy report, balancing house count

Travel, Event Planner-Hype Soul, Paris September 2017 – September 2018

• Organized par>es of 150-200 persons

• Visited different sites, choose the most appropriate and nego>ated the price

• Hired entertainers, photographers, cameramen, Dj, waiters, barmen, promoters and caterers Travel Planner-Djangover, Paris September 2014 – June 2017

• Organized group holidays for up to 50 persons

• Planned entertainment ac>vi>es to create unique group travel experiences

• Arranged transporta>on, sourced and booked accommoda>on

• Researched prospects, provided relevant informa>on, sold holidays packages, sent registra>on forms, managed subscrip>ons, and provided cultural recommenda>ons

• Met profit and sales targets

Office Assistant-Babychou Services, Paris October 2015 – August 2017 Human Resources Management

• Posted job posi>ons, screened candidates resumes and job applica>ons, scheduled job interviews and conducted them by using various reliable recrui>ng methods to filter candidates

• Oriented new hires to the organiza>on and acted as a point of contact for all of them Commercial and sales Management

• Presented and sold our services to eventual customers. Matched families with household employees.

• Made sure employees and customers are sa>sfied, if not, resolve problems to maximize sa>sfac>on SKILLS

• French Na>ve

• English Fluent

• Strong Sales, Nego>a>on and Communica>on skills

• Excep>onal Customer Service skills and problem-solving capability

• Excellent planning, organiza>onal and >me management skills

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