MOHAMMED NAEEM SHAIKH

**** ******** *****

L*M *Y9, Mississauga, Ontario, Canada

Home: 905-***-**** Cell: (647) 401- 8771

Email: adnqie@r.postjobfree.com

Summary

A Technology Management professional, with about over 15 years of extensive experience in all aspects of Technology Services, in large and vibrant organizations.

Experience includes hands on technology services followed by management of medium to large technology services departments in developing and delivering state of the art and fit for purpose services to meet and exceed the goals of large customer facing organizations.

Have regularly kept abreast with industry developments and have striven to maintain regular upgradation of services offered by deploying the latest technology in both hardware and software.

Have been fully responsible for managing the budgets and putting in plans and procedures to ensure minimum variance over the year.

Currently working on Infrastructure services which include Linux, AIX, Big Data Hadoop & Cloud.

Have achieved certifications in several Technology related courses and in general management of an IT organization.

Technical Skills

Operating Systems

IBM AIX 7.2, 7.1, 6.1, 5.3, RHEL 6.x,7.x,Sun Solaris 8, 9, 10,HP-UX 10, Windows Server 2008

Hardware

IBM RS/6000, pSeries Servers p510, p660, p795, e870, s814, s824, Linux X3350, X3690, hpdl580, hpdl380, hpdl460, SUN F-15 k, V440, V420, E6800,

Hadoop Distributions

Cloudera (up to CDH 6.x), Hortonworks (up to HDP 3.x)

Hadoop Services

HDFS, Map Reduce, Yarn, Hive, HBase, Sentry, Spark and Zookeeper

Devops Tools

Ansible, Puppet

Cloud Platform

Microsoft Azure and Amazon Web Services (AWS)

Volume Manager

VERITAS Volume Manager 4.x

Application Servers

IBM WebSphere Application Server, MQ Series

Networking

TCP/IP, NIS, NFS, DNS, DHCP, SSH, Cisco Routers/Switches, LAN

Support Database

Oracle 7.0, 8.0, 9i, 10g, 11g, MS-SQL Server 7.0/6.5

Tools

Putty, WinSCP, Remedy, ServiceNow, Ansible

Scripting

Korn shell scripting

Applications

IBM PowerHA Cluster, IBM Tivoli (TSM), Veritas Volume Manager, Veritas Clustering NetBackup, Hitachi CommVault Backup and Storage, Work Load Automation DE from CA Technologies

Project Management Tools

Microsoft Project, Microsoft Visio, Microsoft PowerPoint

IT Service Management

ITIL V3 Service Strategy, Design, Transaction, ITIL V2 Incident

Education and Certifications:

Bachelor of Science (Mathematics & Physics) University of Karachi

Some of the technical industry-recognized certifications achieved are as follows:

Certified Microsoft Azure Administrator (AZ-104)

Certified Microsoft Azure Solution Architect Expert (AZ-303/304)

IBM Certified System Administrator –AIX 7

HP Certified IT Professional for HP-UX

SUN Certified Systems Administrator for Solaris

Completed Corporate Training for VMware VCP 5.0

PROFESSIONAL EXPERIENCE:

Cloud /Cloudera Platform Engineer

(Accenture Canada) Dec 2020 to Date

• Continuous monitoring and managing the Hadoop cluster through Cloudera Manager.

• Responsible for Cluster maintenance, Adding and removing cluster nodes, Cluster Monitoring and Troubleshooting.

• Responsible for troubleshooting issues in the execution of MapReduce jobs by inspecting and reviewing log files.

• Managed and reviewed Hadoop Log files as a part of administration for troubleshooting purposes.

• Sentry installation and configuration for Hive authorization using Cloudera manager.

• Adding new Data Nodes when needed and running balancer.

• Resolving tickets submitted, P1 issues, troubleshoot the error, and documenting resolved errors.

•Hands on experience in Linux admin activities on RHEL &Cent OS.

•Good knowledge on cluster monitoring tools like Nagios.

•Monitoring the health status of Azure VM's.

•Changing the VM sizes as per requirement with approvals.

• Good at Manage hosting plans for Azure Infrastructure, implementing & deploying workloads on Azure virtual machines (VMs).

• Managing day to day activity of the cloud environment, supporting development teams with their requirements.

Consultant AIX/Linux

Enterprise Infrastructure Services, Data Center Services

Shared Services Canada /Government of Canada March 2019 to Nov 2020

• Installed Hardware Management Console HMC - installed dual HMC for redundancy

• Participated in the Implementation of System Security administration policies Systems security administration policies include: User ID/Group ID management, Password policies, File permissions ownership

• As a member of the UNIX team, managed the UNIX AIX infrastructure and provided support for all issues on AIX servers.

• Remotely managed logical partitions through the Hardware Management Console HMC: Create, configure new LPARs, Install and update the operating system through NIM.

• Implemented Dual VIOS for redundancy, NPIV for FC Adapter virtualization, Ether channel and Shard Ethernet adapter for network communication

• Duties included, but not limited to, planning and building new server, installation and patching the operating system, NIM server and HMC upgrades.

• Worked with IBM Engineer during Hardware installation to resolve network connectivity and SAN switch fabric connectivity issues.

•Prepared a document for installation of New HMC which meets SSC standards.

•Prepared a document for the installation of new lpar and explained the process and procedures to be followed as per operational policy to be followed.

•Reviewing AIX and Linux servers build process to make standards security polices for both platforms.

Consultant Big Data (Hadoop)

Platform Engineer (Deloitte Canada) Nov 2018 to Feb 2019

• Advanced experience with Hortonwork Data Platform (HDP) and knowledge of different Hadoop distributions such as Cloudera Distribution of Hadoop (CDH).

• Hands on experience in installation, configuration, supporting and managing Hadoop Clusters using Apache, Cloudera (CDH3, CDH4), Yarn distributions (CDH 5.X).

• Hands on experience in installation, configuration, supporting and managing Hadoop Clusters using Apache, Hortonworks (HDP 2.2, HDP 2.3)

• Hands on experience in installing, configuring, and using Hadoop ecosystem components like Hadoop HDFS, Yarn, MapReduce, HBase, Oozie, Hive, Sqoop, Pig, Flume, Smart Sense, Storm, Kafka, Ranger,, Falcon and Knox.

• Assist development team in identifying the root cause of slow performing jobs / queries (HDFS)

• Working experience in securing the Hortonwork Hadoop cluster with Kerberos, TLS/SSL, AD.

• Assist development team in identifying the root cause of slow performing jobs / queries (HDFS)

• Managed and reviewed Hadoop Log files as a part of administration for troubleshooting purposes.

•As an admin followed standard back up policies to make sure the high availability of cluster.

• Hands on with Hadoop administration, security and management of the clusters.

•Involved in analyzing system failures, identifying root causes, and recommended course of actions.

• Performed HDFS cluster support and maintenance tasks like Adding and Removing Nodes without any effect to running jobs and data.

• Experience in understanding the security requirements for Hadoop and integrating with Kerberos authentication infrastructure.

• Documented the systems processes and procedures for future references.

• Communicate and escalate issues appropriately.

Infrastructure Platform Analyst (Big Data)

IBM Canada (Consultant) TD EFAP Project Feb 2017 to Sep 2018

Have successfully delivered 5 + Infrastructure & Remediation projects in compliance with ITIL policies, managed project with a team of 20 members and a budget of $1M-$5M.

Manage budgeting and purchasing activities for technology procurement. Works with Finance and I.T. staff to coordinate the ordering, receiving, and payment activities related to the acquisition of new technology

Provide technical thought leadership on Big Data strategy, adoption, architecture and design, as well as data engineering and modeling.

Design, test, and continuously improve performance of Hadoop/Spark based solutions.

Conducting appropriate project meetings, including Project Kickoff, Team and Steering Committee meetings.

6+ years of experience leading technical/professional services teams, providing direction, setting clear objectives, and delivering customized software projects

Performs effective management and analysis of the information technology infrastructure including disaster recovery sites, physical and virtual servers, storage and backup infrastructure,

Managed a team of 25 on-shore and off-shore consultants, provided them technical guidance.

Worked with change management team to approve and schedule the changes.

Planned and coordinated with application development and support teams on various IT projects.

Point of contact for Vendor escalation.

Sr. Technical Systems Analyst

IBM Canada (Consultant) RBC DICE Project June 2014 to Dec 2016

Managed Check Imaging program, referred to as ‘DICE’.

Responsible for managing developing, testing, defect management, implementing and supporting the RBC cheque imaging applications

Provide coaching and mentoring to team and project members with recommendations, approach, solutions, best practices and risk management awareness

Responsible for work estimates along with resource planning and financial budgets.

Managed technical testing service and provide support to project during test planning, test preparation, test execution and set strategic direction in five testing domain within Technical Testing Service.

Followed System Development Life Cycle (SDLC), Waterfall, and Agile methodology which include implementation and execution with all project teams through all phases, planning, testing.

Worked closely with the business unit account execs to determine requirements and solutions that deliver business value to the clients and partners.

Ordered new servers for DEV/QA/UAT/IST/DR/PROD environments.

Supported VMware, specifically ESX VSphere 5 to monitor cluster performance, optimize the server environment, diagnose and resolve production issues 2 Data Centers and over 1800 servers.

Worked closely with Project manager, development, testing & production team to align project deliverables, dates and report issues/concern

Senior IT Consultant Oct 2012 to Apr 2014

CGI Canada (UNIX / Hadoop Admin)

• Supported the infrastructure for the company's UNIX based projects.

• Major clients for CIBC-Melon and CGIC (Co-operators General Insurance Company)

• Ensuring that the correct recruitment and selection procedures are adhered to, managing an effective employee performance review.

• Managed a team of 10 Unix Administrators to manage a huge number of UNIX based servers.

• Extensive assessment of infrastructure related issues.

• Liaison between the business and third-party vendor.

• Lead Operations Team including UNIX/Database/ Storage/Network Administrators.

• Monitored tasks related to the support of Web Sphere Application Server (WAS) in Linux and Windows Environment.

• Hands on experience in installation, configuration, supporting and managing Hadoop Clusters using Apache, Cloudera (CDH3, CDH4).

• Managed Big Data framework (HDFS, MapReduce, Hive, Base), have good understanding of distributed system concepts and design.

• Identified most critical security/design flaws ever existed within the company’s future project.

• Maintained enterprise wide backup operations using Tivoli Storage Manger that included around 500 Netware, 500 Lotus Domino, 200 NT, 200 UNIX plus SAP, DB2 clients.

Infrastructure Technical Lead Jan 2010 to Sep 2012

IBM Canada (Consultant) Loblaw’s

Queue Manager for IPDS UNIX team, managed all problem ticket & service request queues, executed change controls, routine & incident support over 1200 IBM AIX servers.

Monitored the effectiveness of incident management and made recommendations for improvement.

Have used AIX 6.5 and 7.2 using AIX Power VM, HA and HMC in building and monitoring AIX servers

Used Linux Redhat for installation of Linux servers

Involved Vendors/ Technology experts at right time.

Performing of analysis of calls and detailed RCA to possibility fix the root cause and prevent issue from re-occurring.

Created, updated, and reviewed PMRS and worked closely with IBM project team and application teams for the resolution of the issues.

Managed and lead DRP activities. Ensure environments are up-to-date. Participate with Enterprise disaster recovery groups to test application recovery procedures

Supporting and managing IBM pSeries servers (P5/P6) using HMC version 6 and 7.

Coordinating with application teams to schedule AIX maintenance on QA/DEV.

Participating in weekly change control meeting (QRB) to present AIX production change.

Actively participated in meetings with both architectural and operational teams.

Responsible for initiating system security and compliance audit of all IBM managed security services in concert with industry standards and IBM’s internal security policies.

Completed in-depth security assessments and played a pivotal role in developing and implementing firm’s security roadmap.

UNIX Technical Lead Jul 2009 to Dec 2009

Greater Toronto Airport Authority (GTAA) Toronto, Canada

Built AIX/Sun/HP-UX servers from scratch according to CSC standards and delivered with in a timely manner.

Deployed virtual LPARS on power5 and power6 systems using IBM VIO and HMC.

Integrate multiple VLAN networks on VIO servers with SEA failover capabilities.

Install/upgrade firmware on p5 and p6 systems including HBA adapters.

Performed server hardening, account administration and trouble shooting of numerous managed AIX and Sun servers.

Applied software patches and fixes (APAR’s and PTF’s) that are downloaded from IBM ftp sites.

Provided day to day UNIX system administration support for AIX, Sun and HP-UX servers located in two data centers.

Managed tape backups of internal and remote client systems using HP Data Protector and assorted HP tape libraries.

Technical Architect Jun 2008 to Mar 2009

City of Toronto

Technical lead in developing and implementing the data Centre relocation plan for I.T services.

Performed technical analysis and evaluation, and provided architectural hardware and product solutions concerning various projects.

Developed technical and system architectural documentation related to system requirements, specifications, maintenance, training and implementation planning.

Researched, gathered and analyzed technical requirements and specification.

Installation and configuration of development, testing and production servers (including SUN F-15 k, V440, V420, E6800, M5000) as and when required.

Managed external disk storage subsystems – A1000, D1000, and A5200 – using VERITAS Volume Manager

Implemented and supported centralized tape library system to provide periodic backup services to UNIX and Windows clients using VERITAS Net Backup software

Worked closely with project managers using ITL skills (Project Management/ Service Management/ Incident management) to deploy new projects without any technical delays.

Project Security Administrator (AD/Unix Projects) Sep 2004 – Nov 2007

IBM Canada (Consultant) Manulife Insurance

Managed a team of 8 Unix Administrators, conducted annual performance reviews and assessment, goal-setting and personal development plans

Significant interaction with business users to gather and document requirements, and provided regular project status updates to the senior leadership team

Responsible for defining project timelines, work-effort estimates, milestones, and resource allocation while ensuring project was delivered on time and within budget

Extensive Lead Systems administration & Implementation Specialist for IBM’s security projects

Minimized information security risks by developing and implementing audits and controls, standards, procedures, guidance and policies

Responsible for marinating high availability of all UNIX-based systems

Completed a server consolidation project of numerous AIX servers to optimize environment and reduce hardware and support costs of our customer

Installed, configured, maintained and enhanced system and system support software / hardware (AIX 4.33/5.1/5.2/5.3, Sun Solaris 8, 9 and 10, HP-UX 10)

Ensured 24 x 7 availability and monitoring of all critical systems by establishing rotational team coverage of both in-person and remote resources (access via pager, VPN)

Heavily involved in isolating information security breaches and taking corrective action to protect systems and data assets

Highlights of Personal Attributes:

Excellent interpersonal skills and confident in interacting with management stakeholders at all levels and colleagues in a courteous and professional manner.

Strong leader, Track record of tackling and solving tough business and technical problems.

Outstanding ability and creative problem-solving skills in both strategic and tactical areas

A team player with a track record for meeting deadlines

References:

Available on Request

Have Security Clearance: Level 11(Secret) valid till 2028-09-26

Contact this candidate