Anita Umayam
***********@*****.***
Profile:
Skilled and personable professional with 25 years experience in related fields, projecting a polished and
professional image..
• Excellent verbal and written communication and listening skills
• Ability to build strong professional relationships both internal and external.
• Well organized and detail-oriented
• Ability to prioritize, multi-task and problem solve in a demanding environment
• Self-motivated, self-starter, quick learner and successful at meeting project deadlines
• Computer knowledgeable - MS Office Professional: Access, Word, Excel, PowerPoint, Outlook
Related Experience
8 years studying Evolutionary and Traditional Astrology.
8 years practicing Tarot Card Reader
Attended lectures and classes at Norwac 2018, 2019, 2020, 2021 and UAC 2018
Past Experience – Other fields
Dads Diner - server
9th and commercial
Anacortes, Wa
98221
Business phone 360-***-****
Owner Fletcher and Neil Stuchal
9/2018 - 1/2019
Lisa Dupar catering
18005 Ne 68th st #150
Redmond, Wa
98052
Business phone 425-***-****
12/2018 – 3/2020
Noble Barton - server/bartender
9635 18th ave sw
Seattle, wa
98106
Business phone 206-***-****
Vanessa LeMaster - owner 206-***-****
10/2019 - 3/15/2020
Jude’s Old Town - server/bartender
9252 57th ave S
Seattle, wa
98118
Business phone 206-***-****
Mark and Leith - owners 949-***-****
2/2019 - 3/16/2020
Lotties Lounge - server
4900 Rainier Ave S
Seattle, Wa 98118
Business phone 206-***-****
2/2019 - 3/16/2020
Something Silver – Store Manager Bellevue, WA 2017- 2018
• Managed sales floor, Team performance, Staff development, inventory, merchandise control and store promotions.
Cafe Racer - Bartender Seattle, Wa 2016 – Cl
• Bartender, Server, and Barista
Cortex MMS - Business Manager and Client Support Specialist Seattle, WA 2014 – 2016
• Planning and implementing office, health and safety policies
• Handling customer complaints and inquiries
• Maintaining office correspondence, equipment and supplies
• Contributing to the company website and its presence on all social media platforms
• Maintaining confidentiality of sensitive data, contracts and addendums
• Managing administrative and accounting functions
• Ensuring communication among various divisions within the company as well as external
• On-site Training, Implementation and Go-Live assistance for clients in various locations across the
country
• Undertaking the training and orientation procedures of new employees to make them well-versed with
the office policies, procedures and equipment
• Maintenance of Office Records and Contracts
• Maintaining the office budget and keeping track of all expenses.
• Ensuring that personnel files are up-to-date and secure and are transferred as per their growth in the
organization.
• Organizing/Arranging appointments, travel, and accommodation
• Planning, coordinating and executing company events
• Taking, Logging, referring and responding to technical support emails and calls involving Cortex Medical
Billing
• Identifying client issues and bringing them to resolution
• Providing timely follow-up and status updates to clients as issues are processed as well as staying abreast
of current procedures to ensure efficiency and quality of client issue resolutions
Fremont Vintage Mall and Atlas clothes - Independent Vendor/Business Entity Seattle 2012- 2013
Sabbatical Europe – 3months 2012
Holland America – Key Account Representative Seattle, WA 2007 - 2012
• Research, build and maintain national and international travel accounts
• Coordinate, manage and problem solve all aspects of the clients travel experience
• Create and run operational reports
• Follow up to ensure client retention
• Collect funds on account balances due
Twist - Sales Associate Seattle, WA 2004 - 2007
• Provided customer service to clientele, developed strong client base
• Maintained current product knowledge of artists and designers
• Consistently exceeded sales goals, worked closely with sales reps to procure special orders for customers
Regence BlueShield - Credentialing Specialist Seattle, WA 1999-2003
• Managed office, maintained data, utilized MS Office software
• Acted as liaison between professionals
• Assisted in all aspects of board meetings
• Investigated credentials of health care providers to ensure eligibility
• Promoted contracts and bi-annual renewals with clients
Benetton - Store Manager & Sales Associate Seattle, WA 1995-1999
• Consistently performed at a high level as the top salesperson resulting in promotion to Store Manager
• Ensured that policies and procedures were followed accurately in the absence of the District Manager
• Managed all store employees including interviewing, hiring, training, and on-going supervisions
• Maintained computerized pricing and product data using Retail Pro software
Additional projects and Experience
Assistant to Kat Flinn author, chef and local celebrity – Aiding in events and cooking classes Seattle, WA 2014- 2016
Professional nanny – 3 long term family contracts seeing the children to school age (Families -Bates, Hillary and Schultz)
multi-tasks included Nanny Care, event coordinating of parties, holidays and school projects for each of the families.
Event coordinator – Tiger Tiger Tattoo annual party (2011 and 2012), KAOS group Burning Man fundraiser events,
Server – Redno5 nightclub, Manila Bar and Grill, and many Private events