End Cashier Production Coordinator
Resume:
Caledonia WI *****
414-***-**** cell phone
Professional Experience:
November 2020 – Present Pick N Save Oak Creek
Front End Cashier – Part Time
Support the Self Check Out Lanes
Perform Cashiering and Bagging functions as needed
Assist in other store departments such as but not limited to Floral, Bakery and Deli
August 2019 – Present CivicSmart Milwaukee WI
Supply Chain Coordinator assist with Product Support Specialist Group
Support Customers in Meter and Handheld Equipment
Write Sales Orders for customers based on Signed Quotes or Purchase Orders
Order equipment and components from Vendors
Coordinate the movement of product from the Order stage to the Ship to Customer Stage
Process RMA for customers ensuring equipment is returned in a timely fashion with proper repairs
Support hardware and software for both Parking Mechs and handheld devices for parking enforcement customers throughout the USA, Canada and Mexico
Write both Sales Orders and Purchase Orders based on customer needs and current inventory.
Process invoices for payments to Vendors
Enter any new inventory items into the system
Arranging shipments to customers, arrange shipments to Vendors, Write Commercial invoices for international shipments
Process Sales orders for Billing, including releasing orders for billing
Manage the movement of orders to customers
Communicate with Customer on shipment deliveries and any delays
Follow up with Customers on delivery arrivals, shortages, missing packages
Book Freight shipments from several locations to and from Customer locations
May 2012 – June 2019 Advanced Technology Services Rockford IL
Field Service Representative I; Starting position Production Coordinator with 2 Promotions
As part of the Help Desk Level 1 support answering phone calls, walk up and email requests also traveled into the field to perform support of hardware and software for the end-users in the City of Rockford Government. Supporting about 1000 users, in about 30 locations including all Police Department, Fire Department, Public Works, City Hall, and Human Service Employees.
Perform Server maintenance including application updates and Security Updates
Ownership of the Help Desk Application Package (Manage Engine); performing the complete setup and implementation of the application with an on-time go-live date
Updating the Print server from 2008 to Server 2012 including standardizing the naming convention
Nims / ICS training completed March 28, 2017, as part of the emergency response team
Image and install new desktop, laptop, and tough books as PC life cycle
Set up and install Cisco IP phones
Move all user hardware when end-user moved desk location
Remove and tag all hardware when end-user left employment
Troubleshoot some basic Networking issues; forwarding tickets on to Networking team for issue larger than PC related • Work in office as well as Factory settings managing all PC related assets
Deploy and install all printers on three campuses of Caterpillar
Provide first level support for all printers in the HP managed print program
Monitor the Caterpillar in house service tickets for all printers in the United States and Canada assigned tickets as needed to first level support or hardware technical support
Open, update, and close all tickets in HP support system for all printers deployed in Caterpillar in the United States and Canada
Working toward Technical Certification on all printers deployed on the Caterpillar Campuses in the Milwaukee area.
At my own initiative wrote all training documentation for the Queue Monitor position, as no documentation existed when I started the position.
Documenting the process for delivering and support as well as the location of all printers complete with building and facility maps
December 2008 – September 2011 Kmart / Sears Holding Company Menominee, MI
Electronics / Hard Lines Sales Associate – Part TIme
Assist customers in the Electronic, Sports, Do-it-yourself, Automotive, Toy, Pantry, Layaway, and Health & Beauty Departments
Reset layouts as directed by store managers to corporate specifications
Set up displays for seasonal special events such as Father’s Day following corporate guidelines and using common sense to fill in any empty space.
Stock shelves as time permits
Straighten Departments nightly making certain that items are in the correct location, easy to reach and properly priced
March 2005 – January 2009 Goodwill Industries of Northern WI and Upper MI Marinette, WI
Retail Coordinator
Compile store requested orders and edit for company guidelines, define distribution of all incoming orders, place orders for everyday merchandise based on minimum / maximum standards, research and place orders for special items or large pieces of equipment needed in retail stores, reconcile invoices for new goods in retail stores and approve for payment by accounting department.
Organize, participate, and reconcile inventories of new goods in all stores
Liaison with the Accounting department for end of month cost of goods, company audits
Define, create, and maintain retail reports
Lead the installation team as a non-technical company representative, After installation assumed responsibility for the on-call Level 1 support for the Point of Sale computers and the contact person for the vendor in all retail stores and at the corporate office as well as entered all POS inventory data.
References:
David Musial
adnqe9@r.postjobfree.com
Jody Coopmans
adnqe9@r.postjobfree.com
Greg Nelson
adnqe9@r.postjobfree.com
Steve Fritz
adnqe9@r.postjobfree.com
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