Ehab Salah El Din Ahmed Mourad

** ** ******** ** ***** Mariotia – Haram

Giza

Egypt

adnqa5@r.postjobfree.com

adnqa5@r.postjobfree.com

Personal Info:

Date of Birth: 11/21/1973

Gender: Male

Country of Residence: Egypt

Marital Status: Married

Military Status: Exempted

Religion: Moslem

Nationality: Egyptian

Mobile Phone: 201*********

Total Years of Experiences: 24 Years

Working Experiences:

Employer: Porto Cairo (Amer Group)

Position: Director of Community Service Management Date of Joining: 01/09/2018

Date Left: On Going

Employer: Steignberger Resort Cairo – Pyramids

Position: Rooms Division Manager

Date of Joining: 01/01/2017

Date Left: 31/08/2018

Employer: Movenpick Hotel and Resort Cairo – Pyramids Position: Front Office Manager

Date of Joining: 01/08/2008

Date Left: 31/12/2016

Employer: Movenpick Hotel and Resort Cairo – Pyramids Position: Senior Assistant Front Office Manager

Date of Joining: 01/10/2007

Date Left: 30/07/2008

Employer: Movenpick Hotel and Resort Cairo – Pyramids Position: Assistant Front Office Manager

Date of Joining: 1/1/2006

Date Left: 30/09/2007

Employer: Movenpick Hotel and Resort Cairo – Pyramids Position: Night Manager

Date of Joining: 1/1/2005

Date Left: 31/12/2005

Academic Qualifications:

Qualification Level: Bachelor’s Degree

Institution: High Institution for Commercial and

Administration Cooperation Studies

Country: Egypt

Graduation Year: 1996

Language Skills:

Language Proficiency

Reading Writing Speaking

Arabic: Excellent Excellent Excellent

English: Excellent Excellent Excellent

Italian: Basic Basic Basic

Training & Courses:

“Situational Guest Caring “ at Movenpick Cairo Heliopolis (April 2004)

“Leadership Skills” at Movenpick Cairo Heliopolis (May 2005)

“Basic Management Skills” at Movenpick Cairo Media City (April 2005)

“ Upselling Front Office” at Movenpick Prague At Czech Republic (March 2007)

“Change Behavior Attitude” at Movenpick Pyramids (March 2009)

“Basic Revenue Management” at Movenpick El Guna Hurghada (June 2011)

“Select and Hiring” at Movenpick Pyramids (Jan 2012)

“Housekeeping Skills Development from the Educational Institute of the American Hotel and Lodging Association” at Movenpick Pyramids ( November 2012)

“Non Traditional Revenue Management (E-Cornal)” On Line (June 2013) Special Computer skills.

Protel Hotel System (Movenpick Cairo Pyramids).

Fedelio Version 6.24 & 6.20 (Movenpick Cairo Pyramids).

PMS Hotel System (Cairo Marriott Hotels and Casino).

Lanmark Hotel Sytem (Pyramisa Cairo Hotel).

Personal Skill:

Listen effectively and communicate clearly with guests and coworkers

Oversees and participates in all aspects of the Front Office, Guest Service, and Housekeeping operations

Maintains correct procedures for hotel accounting, credit control and handling of financial transactions, and Supply Inventory

Strives to increase the level of guest satisfaction through associate development and quality image

Ensure Pre Shift Meeting are happening at all shift change-overs in accordance with Hotel expectations

Assists in managing the execution of all operations in the rooms area departments

(e.g., Front Office, Housekeeping)

Having strong Front Office operation experience. References:

Mr. Moheb Gonied (Movenpick Hotels & Resorts Taba – General Manager).

Mr. Sherif A.Halim (Jaz Little Venice – General Manager).

Mr. Hesham El-Demiry ( Movenpick Hotels & Resorts Sharm El-Sheikh – General Manager).

N.B. Their personal contacts are available upon request.

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