Risk Manager Account Executive

APRIL CANADA, CIC, CRM

*** **** ****** **, *** *, Charleston, WV 23504 · 304-***-****

**************@*****.***

Experienced Account Executive/Marketing Account Executive/Account Manager with a master’s in accounting, current property & casualty insurance license, professional insurance designations and over 15 years of experience in commercial insurance and risk management. I have recently relocated to Charleston, WV and am ready to bring my creativity, knowledge, dedication and experience to a challenging new role.

EXPERIENCE

APRIL 2019 – NOVEMEMBER 2019

ACCOUNT EXECUTIVE/PRODUCER, MOUNTAIN STATE INSURANCE AGENCY (Charleston, WV)

Generate leads through referrals, cold calling, existing clients, community involvement, networking and other professional relationships

Maintain a strong and consistent new business pipeline

Schedule meetings with prospects to identify acceptable prospects and develop relationship with risk manager or insurance buyer

Maintain relationships with clients by providing prompt, high quality service and value-added account servicing

Develop, follow and achieve sales objectives

Active involvement in claims process, including advocating on client’s behalf and seeing claims through to successful closure

Identify appropriate markets for insuring specific risks based on prospect/client needs

Develop and maintain relationships with insurance carriers

Determine specific needs of existing clients and prospects and provide solutions to meet those needs

Determine most effective and cost-efficient policy structure and/or alternative risk transfer mechanisms for clients and prospects

Identify and explain any uninsurable risks of prospects and clients

Review prospects’ existing insurance policies and identify and recommendations, changes and/or gaps in coverage

Prepare and present insurance proposals/quotes and explain any differences in options presented, as well as explain all policy features and coverages being recommended

Lead and assist client service team on reviewing and negotiating terms, conditions and pricing on both new and renewal business

Identify and aggressively seek any cross-selling opportunities

Oversee and manage client service team, including professional development and training of service team

Gather underwriting data and prepare new business application and submissions

Participate in loss control surveys and provide loss control assistance

Assist clients in developing internal risk management policies and procedures, including safety manuals, employee handbooks, safety training, etc.

Build and maintain relationships with key personnel of insurance carriers

Help agency meet sales objectives with insurance carriers

Create and deploy innovative sales and marketing strategies

Maintain up to date knowledge of the insurance marketplace and stay current on emerging insurance and risk management trends and coverage concerns

Schedule quarterly reviews and visits with existing clients to ensure client expectations and objectives are consistently being met

NOVEMBER 2018 – MARCH 2019

SENIOR ACCOUNT MANAGER, palomar insurance corporation (Birmingham, al)

Market and negotiate pricing and coverage terms/conditions for all renewals

Review, analyze and compare quotes, coverage forms and endorsements

Prepare and present proposals of insurance

Maintain knowledge of insurance marketplace and stay current with emerging trends and coverage concerns

Facilitate and handle processing of all service requests and manage tasks for binders, audits, endorsements, cancellations and other correspondence for all active policies

Maintain and organize customer files in Sagitta and Paper Wise with up-to-date documentation on all marketing information from beginning to end of process and all service related correspondence

Review coverage needs with clients prior to renewal and provide them with a renewal questionnaire, schedules of insurance and necessary supplemental applications to update

Analyze renewal updates received from clients to determine accuracy, potential gaps in coverage or additional insurance needs and then prepare submissions for submissions

Expert resource and first point of contact for clients, which includes research/analysis and a variety of client questions on compliance, coverage, eligibility, contractual issues, etc.

Handle correction of any discrepancies between bound terms and conditions and the policy

Delegate administrative work to account service representatives and oversee tasks

Handle all invoicing, account receivable issues and other accounting discrepancies or issues

JANUARY 2018 – SEPTEMBER 2018

SELF EMPLOYED (ACCOUNTING SERVICES)

Preparing annual and quarterly profit and loss statements for small businesses

Preparing and updating ongoing balance sheets for small businesses

Gathering and providing all necessary information for tax return for small businesses

Updating and/or inputting necessary information in payroll and accounting software

MARCH 2002 – DECEMBER 2017

MARKETING ACCOUNT EXECUTIVE/VICE PRESIDENT, McGriff, Seibels & WIlliams (Birmingham, al)

Maintain up to date knowledge of the insurance marketplace and stay current on emerging insurance and risk management trends and coverage concerns

Market new and renewal business

Negotiate with underwriters to achieve best pricing, most favorable coverage terms/conditions, and most favorable collateral requirement

Create innovative and strategic marketing plan, including detailed coverage specifications for marketing

Analyze and compare coverage forms, endorsements and quotes and create a comparison based on review

Prepare loss forecasts and other loss data analysis and review data for any loss development or trends

Assist client with risk management initiatives, including suggestions for internal processes and providing them with useful loss mitigation techniques based on their issues and/or industry

Prepare proposals of insurance, confirmations of coverage and other necessary client presentations and present them to client’s senior level management or board of directors

Provide coverage recommendations, including those for alternatives risk transfer mechanisms (loss portfolio transfers, qualified self-insurance, captive participation, etc)

Prepare renewal budgets 4-6 months prior to renewal based on knowledge of the market and on client’s operations, risks and loss performance

Ability to read and understand actuarial analyses and financial statements

Train and develop account service representatives and marketing assistants

Maintain and build relationships with clients, underwriters, other key personnel for various carriers and other third-party vendors

Participate in client and prospect visits with producer/account executive or by myself

Assist clients with the identification of risks, contract review and any other risk management needs

Organize and prepare information for stewardship meetings, quarterly claims review meeting and pre-renewal strategy meeting with clients

Prepare third party administrator (TPA) requests for proposals, negotiate TPA contract and costs and assist with preparation of claims handling instructions

Provide due diligence assistance for mergers, acquisitions and/or divestitures

Design and negotiate the restructuring of insurance programs post-merger or acquisition, including oversight and restructuring of a program for a $37B merger of two European and US based retail grocery chains

Assist with completing and responding to Requests for Proposals (RFP)

Assist clients with process of becoming a qualified self-insured for workers’ compensation

Provide clients with information on loss mitigation techniques based on their specific loss trends

Update Agency Management system with marketing file, marketing correspondence and any other project related information

Extensive experience working with large deductible, self-insurance, retrospective, single parent captive, group captive, reinsurance and excess workers compensation programs and placements

EDUCATION

MAY 2005

BACHELOR OF SCIENCE IN ACCOUNTING • University of Alabama at Birmingham (UAB)

Honors Student

3.9 GPA

Additional statistics and calculus classes as electives It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

AUGUST 2007

MASTER OF ACCOUNTANCY • University of Alabama at Birmingham (UAB)

Honors Student

3.8 GPA

AUGUST 2006

CERTIFIED INSURANCE COUNSELOR

APRIL 2015

CERTIFIED RISK MANAGER

SKILLS

Analytical

Advanced in Microsoft Office

Leadership

Attention to detail and accuracy

Organized and proficient

Demonstrated knowledge and expertise in insurance industry

Time Management

Creative problem solving

Communication and presentation

Negotiation

Client relationship

Highly motivated self-starter and results oriented

Team player

Ability to work in fast paced environment with tight deadlines

ACTIVITIES

Served on Board of Directors for Cornerstone Schools, assistance with annual charity gala for Cornerstone Schools (prior to serving on the board of directors), volunteer work for Habitat for Humanity, volunteer work with American Red Cross and charity work for other local community organizations

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