LYNN KLESMIT

adnq8c@r.postjobfree.com www.linkedin.com/in/lynn-klesmit 763-***-****

SUMMARY

Ambitious manager with 15+ years of experience delivering exceptional results. Multi-tasking guru and excellent manager of time and resources. Shepherds projects from inception to production. Detail orientated and budget conscious with a keen eye for symmetry and design. Creative problem solver under pressure. Strong collaborator with exceptional communication skills. Highly skilled planner, implementer, team leader and mentor. Endless energy in fast-paced environments.

COMPETENCIES

+ Project Management + Operational Production Management

+ Product and Service Management + Vendor and Contract Management

PROFESSIONAL EXPERIENCE

Smile Network International – Logistics Specialist 2019- Covid Layoff 2021

Supported global non-profit humanitarian organization dedicated to life altering reconstructive surgeries for the impoverished. Financial reconciliation of In-kind operating budget of 8.2 million, Gala Revenue of 500K and five Adventure travel programs.

Facilitation of program operations, marketing, financial reconciliation, fundraising, mission logistics. Coordination of vendors, medical volunteers and in-country partners.

Role included retail sales management, marketing, product merchandizing for Inspire Boutique of 1M annually in fair market trade products sourced from global partners.

Cystic Fibrosis Foundation – Event Specialist 2018- 2019

Supported Executive Director, Associate Director and Development staff by providing logistical and administrative support to event and chapter programs.

Responsible for vendor management, venue contracts and permits. Oversaw event delivery from vendor participation, guest registration to backend purchasing and payment fulfillment.

Lead volunteer procurement, role assignments, training and event production delivery.

Acted as lead of donation solicitation, tracking, auction packaging and acknowledgement.

U.S. BANK: 2010-2017

Event Manager and Senior Product Manager – Tech Expo

Acted as Project manager for inaugural Tech Expo, attended by 1,200 employees & 50 vendors.

Responsible for operational budget of $750,000 plus marketing, logistics, site selection, vendor engagements, participant registration and exhibit design.

Met with Leadership committees and sponsors to plan scope and format.

Acted as central point of contact/vendor liaison, accommodations, transportation, facilities, catering, exhibit designs, directional signage, displays, security and special needs requirements.

Supervised 45 volunteers, vendors and resources for set-up and day of show production.

Partnered on event branding, video promotions, marketing publications and post event survey.

U.S. BANK: Assistant Vice President, Senior Product Manager – Conferencing Services

Marketed suite of collaboration products including audio, video and WebEx conferencing.

Collaborated on the development of IT strategic technology roadmap and vision.

Responsible for end user product education, user documentation and training.

Managed service delivery team, operational support and project implementations.

Provided management reports and operational updates to Business Lines and Senior Leadership.

Acted as vendor relationship manager supporting RFQ process, RFP responses, contracts, audit and Third Party Risk management processes.

U.S. BANK - Senior Site Manager

Managed the Conferencing Services team of four, responsible for architecture, engineering, project implementations and daily operational service delivery.

Prepared and managed the annual operational budget of $4.2 million.

Developed financial feasibility business cases for technology enhancements/physical buildouts.

Monitored equipment inventory, lifecycle management and deployment project budgets.

Acted as vendor relationship manager to leverage vendor partnerships, industry trends, and technology enhancements. Monitored SLA service delivery agreements.

U.S. BANK - Site Manager – Voice Implementation Manager

Managed team of 7 voice analysts who provided daily MAC activity and operational support.

Developed and defined ITIL operational processes and procedures.

U.S. BANK - Network Support Service Manager

Managed IT vendor responsible for Emergency Workstation recovery disaster recovery program.

EDUCATION

University of St. Catherine, St. Paul, MN.: Bachelor of Arts - Communications

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