Payroll Manager Office Assistant
Resume:
CRISTAL ABIGAIL SANTIAGO
CAMACHO
CONTACT
cristalsantiago1692@gmail
.com
A 51103
PROFESSIONAL SUMMARY
Bilingual Office Assistant with
over 7+ years of experience in
business office functions with
ideal customer service making
skills, strong work ethic,
professional demeanor and
great initiative. Proficient at
quickly learning new
procedures. Seeking to apply
my detailed-oriented talents
and adaptable personality to
fulfill the company's needs.
SKILLS
Clerical
Computer knowledge
Critical Thinking
Active Learning
Attention to detail
Telephone skills
Proficient with Excel
Disciplined and always
punctual
EXPERIENCE
ASSISTANT MANAGER Sep 2019 Jul 2020
Short Staffed Inc., Sioux City, IA
Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives.
Calculate weekly hours for internal staff.
Complete reference checks and employment. verifications on all potential hires.
Enroll qualified employees to company benefits such as Medical, Dental and vision.
Processed monthly benefit payments such as Dental, Medical and Vision.
Assist with payroll inquiries.
Used E-Verify to determine employment eligibility for new hires. Monthly reconciliation for all companies entity's. Partnered with HR Managers and Controllers/CFOs to identify top candidates, established bill rates & salary ranges, start dates, and other incentives.
Managed unemployment claims and completed unemployment fact findings via phone.
Submissions of proper monthly reporting for state UI. Responsible for weekly tax payment 941.
Gathered Weekly, Monthly and quarterly tax reports. Effectively developed and maintained business relationships by thorough means of communication over the phone, via email and business meetings/lunches.
Accounts Payable.
Directed full background check process (Including: detailed references, drug testing, education verifications, bondability, credit checks and criminal reports).
Documented interview notes, resume activity and candidate activities in recruiting database for all internal employees. Maintained proper documentation for worker's compensation reports, unemployment forms, training and certifications, I9 authorizations, and worksite evaluations.
Accounts Receivable.
Responsible for entering Child Support withholdings, garnishments and any other payroll deductions for payroll.
Completed Employment verification forms daily for res quested agencies such as DHS.
Cover for recruiter manager when needed.
C
C
Quickbooks
Bilingual
Excellent interposanl and
customer skills
Data entry
Teamwork
Multitasking
Filing, faxing and mailing
Confindentally
Hiring and training
Orientation and training
Reporting and documenting
Decision making
Customer service
Administrative management
Balance accounts
Payroll calculation
Tax calculations
Employment verifications
Unemployment benefits
claims
Payroll processing
Review timesheets
Performed monthly inventory and maintained office and medical supply counts.
Emailed/Mailed out invoices
Manage benefit financial processes (such as 401k funding with fidelity) for employee contribution and employer match funding. Prepared and processed all weekly, monthly, quarterly and annual payroll taxes for multiple states including Internal Revenue Service Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management. Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.
Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance. Analyzed productivity reports, assisting in managing performance. Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
Ensured all customers received friendly, quick, and efficient service.
Developed and maintained effective working relationships with team members, management, and customers.
Maintained human resources paperwork such as employee handbooks and directories, HR documents, and performance evaluation forms.
Conducted exit interviews and completed necessary termination paperwork.
Scheduled front end to meet needs of business and keep team efficient.
Oversaw accounts payable and accounts receivable duties and interactions with vendors.
Managed smooth and accurate supply restocking to keep the business operating efficiently.
Balanced daily deposits and safe counts as required and prepared bank deposits.
Obtained compliance with company policies and procedures in processing transactions with customers.
Supervised front end associates in fast-paced and demanding environment.
Developed and optimized work schedules to cover expected workloads.
Oversaw all aspects of office management, including HR functions, file management, and office inventory.
PAYROLL MANAGER Mar 2019 Sep 2019
RJ Tide Construction Company, Lawton, IA
Maintained payroll information by designing systems; directing the collection, calculation, and entering of data.
Worked with immediate supervisor to resolve payroll issues and make appropriate corrections
Oversee the processes for new hires, state-to-state movements, terminations, status changes, loa's, tax changes, deductions, direct deposits, rate changes, retroactive adjustments, and special pays.
● Processed weekly payroll disbursements and responded to employee issues.
Confirmed that all deductions such as 401(k) were removed from payroll disbursements.
Update payroll records by reviewing and approving changes, job titles, and department changes.
Ensured that adjustments were made for required federal and state deductions.
Performed banking functions such as direct deposit, bank record verification, and stop payments
Processed payments for federal and state taxes, garnishments and other debts owed, Davis bacon wages/reporting for certified payroll.
EMPLOYMENT SERVICE COORDINATOR Sep 2013 Feb 2019 Shorstaffed Inc., Sioux City, IA
Help employees with new hire process including completing online application
Make copies of employees documents
Complete hiring process of employee by completing I-9, State and Federal tax forms
Make over 250+ calls a day to fill jobs for customers needs Work on Exel every day to keep customers lists
Enter employees on DHS website for child support
Enter Child Support Orders on employees files
Complete unemployment claims and took unemployment fact findings calls
Used quickbooks to complete employees payroll
Filed employees forms
Complete employment verification for DHS and other agencies Train and assist staff with computer usage.
Provide services to customers, such as order placement or account information.
Locate and attach appropriate files to incoming correspondence requiring replies.
Operate office equipment, such as fax machines, copiers, or phone systems
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. PRODUCTION Jun 2010 Aug 2013
Nor-Am Cold Storage & Pro-Visions Packaging, Le Mars, IA Repackage company's products
Scanned labels to stick on products for deliveries Trained on QA
EDUCATION
HIGH SCHOOL DIPLOMA May 2010
West High School, Sioux City, IA
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