A B O U T

Executive Assistant with * years of experience providing administrative support to

C-Suite Executives.

Organization: Adept at scheduling meetings, preparing agendas and following up on action items

Consummate professional dedicated to making the lives of busy executives easier, and efficiently handle daily office tasks.

Problem-solving: Possess strong quantitative problem-solving and prioritization skills

Proficient user of MS Office (Word, Excel, PowerPoint, Access, and Outlook). Type 80 WPM.

R E L E V A N T WORK H I S T O R Y

EXECUTIVE ASSISTANT

Carahelps/Vicky Virtual April 2017 - September 2020 Personal Task - finding cheapest options, book travel accommodations, arrange appointments

Ensure and maintain the confidentiality of all communications and documentation

Coordinate communications, track and follow up on requests, and identify those of importance that require immediate attention Administrative tasks – Return emails, and similar tasks; Type documents, take notes; Perform a variety of accounting activities, such as preparing between 10 and 20 billing reports, expense reports, purchase orders, and invoices each week; Audio editing for podcast content; Email blast for Email marketing.

Social Media Task - Manage the companies social media accounts, and add new content.

C O N T A C T

P: +639**-***-****

P: +639**-***-****

E: adnpv2@r.postjobfree.com

https://www.facebook.com/bgatz.abegael

S O C I A L

Managing files, records, and

documents

Managing calendars

Customer service

Training and supervising

personnel

Market research

P R O F E S S I O N A L

S K I L L S

Creative spirit

Reliable and professional

Organized

Time management

Team player

Fast learner

Motivated

P E R S O N A L S K I L L S

ABEGAEL D.

ESDRELON

V I R T U A L A S S I S T A N T / E X E C U T I V E A S S I S T A N T SITE MANAGER

Assisted Outsourcing Pacific February 2011 - April 2014 Hire, train, and onboard new Call Center Agents as required to meet quotas. Provide coaching and assistance to call center agents on an ongoing basis. Process weekly sales lead reports for submission to management. Oversee and ensure conflict resolution between associates and customers. Ensure that all employees follow the company’s best practices for call center management and operations.

Develop presentations and talks to motivate and educate call center agents Communicate company goals to associates so every employee understands his or her role.

Examine and verify accuracy of work and authorize routine deposits and withdrawals.

Establish work schedules and procedures and coordinate activities with other work units or departments.

Resolve work-related problems and prepare and submit progress and other reports.

Identify training needs and train workers in job duties and company policies. Requisition supplies and materials.

Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work.

May perform the same duties as workers supervised. Call center managers make sure that all employees are routinely meeting any goals set by management to resolve a quota of customer issues or answer a number of calls.

DETAILED DUTIES AND RESPONSIBILITIES:

E D U C A T I O N

Bachelor of Science in Psychology

University of San Carlos 2001-

2005

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