Systems tech, customer service, organization, time management

Paula Gray

540-***-****/ ***************@*****.***

Objective:

To find a leading and rewarding career opportunity that utilizes my skills. I excel at customer service, organization, time management, self motivation, and learn systems quickly. Work Experience:

Procter & Gamble - Martinsburg, WV

April 2019 to present

AGV Technician

● Monitor and recover automated guided vehicles in the warehouse.

● Specializing in the logistics systems for the warehouse.

● Working frequently with Microsoft Office.

● Training and qualifying others.

Riviana Foods – Winchester, VA October 2017 to September 2018 Operator

● Operate machinery to package pasta, fix minor breakdowns with machinery and perform inspections.

● Moved to Fairmont, WV

Chris Kelly's Disability Office

March 2016 to March 2017

Case Manager

● Help disabled individuals get the services they need to achieve their goals, as well as provide assistance in procuring the services they need by acting on behalf of the disabled individual.

● Office shut down permanently.

Sitel – Work at Home

October 2014 to January 2016

Customer Service Representative

● Take incoming calls for the client and provide excellent customer service on the first call. Grand Strand Pick N Pull – Conway, SC August 2013 to September 2014 Car Buyer

● Purchase cars for salvage yard, answer phones, inventory, filing, training, make deposits, etc.

Domino’s Pizza – Martinsburg, WV

Sept 2011 to Nov 2012

Manager in Training

● Run shifts, manage store, scheduling, money count and handling day to day operations.

● Taking calls and customer service.

Toys-R-Us – Winchester, VA

October 2010 to April 2011

Sales Associate/ Cashier

● Ring up customers purchases, handle returns, set products on shelves and provide excellent customer service.

TJ Maxx 2009 to 2010 Sales Associate/ Cashier

● Ring up customers purchases, handle returns, set products on shelves and provide excellent customer service.

Burger King 2004 to 2007 Crew Member/ Cashier

● Provide exceptional customer service daily, prepared and expedited meals, processed payments through cash, credit card and debit orders.

● Maintained work area clean, performed any other miscellaneous duties assigned by a direct supervisor…

Education:

Eastern Community College – Moorefield, WV --Obtained certification for medical coding and bookkeeping as well as business management.

Hampshire High School – Romney, WV from 2000 to 2004 References available upon request

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