Insurance Specialist, Accounting Technician
Resume:
PATRICIA LONG
Edgewood, MD ***** C: 443-***-**** E: adnps4@r.postjobfree.com
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Skills
MS Office Suite (Outlook, Excel, PowerPoint, Word)
Excellent written and verbal communication
Extensive Call Center Skills
Customer Service Skill
Accounts Payable
Accounts Receivable
Payment processing
Vendor relations
Income tax filing
Certified Tax Preparer
Certified Notary Public
Worker's Compensation
Application preparation
Verifying information
Finalizing contracts
Gathering appraisals
Completing interviews
Credit check knowledge
Generating reports
Information verification
Experience
MORTGAGE LOAN SIGNING AGENT INDEPENDENT CONTRACTOR 10/2012 to Current
StressFree Tax & Notary Services - Edgewood, MD
*Received comprehensive training as a Certified Notary Signing Agent.
*Receive phone calls, emails, walk-in customer's, and scanned documents from various mortgage companies, lenders, signing agencies and attorney's requesting the services of a Certified Loan Signing Agent.
* Currently serve as Notary Public in administering the Oaths and Affirmation in the State of Maryland.
* Provide Mobile Notary Services to Lenders, Title Companies, Escrow Companies, and Real Estate Companies to reduce traveling time for notary and loan signing's through eDoc.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Created and completed loan submission packages.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Filed completed packages quickly and efficiently.
Maintained complete confidentiality of all submitted information according to release guidelines.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Complied applications and paperwork and double-checked for accuracy.
Developed and maintained relationships with local real estate agents.
SOCIAL INSURANCE SPECIALIST 06/2003 to 09/2012
Social Security Administration - Baltimore, MD
Investigated, prepared, and approved Determinations of Awards, including computation of benefit amounts when a claimant was entitled.
Adjudicated various disability awards to include Title II, Title XVI, Reconsideration's, and Survivor Claims.
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Identified and resolved issues relating to Disability Payments and Disability Overpayment issues.
Prepared and input various claims through an automated paperless system called PCOM.
Identified and made benefit adjustments and entitlement actions through Electronic Folders and Debt Management Systems.
Interpreted medical reports and records to apply appropriate ICD-9, CPT-4, and HCPCS codes.
BENEFIT TECHNICAL EXAMINER 07/1997 to 06/2003
Social Security Administration - Baltimore, MD
Processed a wide variety of Disability, Title II, and XVI Claims for the SSA Office.
Maintained, processed, and reduced caseload and time by working with Paperless Folders and Electronic Health Records.
Assured work assignments from Claims Technical Examiners and other division personnel were completed by assigned deadlines.
Served as one of the Point of Contacts for analyzing and coordinating work assignment's relating to Post Adjudicative and System Processing Cases.
Calculated and paid Attorney Fee Payments.
Assist with training other Benefit Technical Examiners.
ACCOUNTS PAYABLE SPECIALIST 05/1993 to 06/1997
Defense Finance And Accounting Service - Aberdeen Proving Ground, MD
Reduced time and costs to increased efficiency by introducing new accounting procedures for the federal government.
Renegotiated payment terms with different vendors, suppliers and contractors.
Calculated figures such as discounts, percentage allocations and credits on invoices and receipts.
Verified details of transactions, including funds received and total account balances.
Processed an average of 1000 invoices per month for a large-scale organization.
Suggested process improvements to secure prompt and regular receipts for the organization.
Researched and resolved billing and invoice problems.
SUPERVISORY ACCOUNTING TECHNICIAN 05/1990 to 12/1992
5th Finance and Accounting (DFAS) - Frankfurt, Germany
Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
Opened and assigned new vendor accounts.
Supervised a team of Six Accounting Technician's in Frankfurt, Germany Finance Office.
Controlled, reviewed, examined, and processed a variety of Appropriated Fund Vouchers and vendor invoices.
Analyzed contracts, contract modifications, invoices, receiving reports, and purchase orders for the validity of accounting source material.
Implemented and executed a training packet to assist new accounting technicians in performing their duties more efficient.
Education and Training
American InterContinental - Schaumburg, IL, USA Bachelor of Science
Healthcare Management, 06/2020
PennFoster College - Scottsdale, AZ Associate of Science
Computer Information Systems, 05/2020
PennFoster Career School - Scranton, PA, USA
Property Management, 03/2018
References
Mary Locke
Social Security Administration
Cell: 410-***-****
Email: adnps4@r.postjobfree.com
Lakeisha Butts
Social Security Administration
Cell: 443-***-****
Email: adnps4@r.postjobfree.com
Activities and Honors
Member of National Notary Association - 2001-Current
Volunteer for Boys and Girls Club - 2005 - 2007
Additional Information
Affiliations State of Maryland Notary Public Stress Free Tax & Notary Services - Certified Notary Signing Agent Stress Free Tax & Notary Services - Licensed Tax Preparer
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