Brooklyn, NY ***** Ph.: 347-***-**** E: adnprt@r.postjobfree.com

Debbra Alexis

PROFESSIONAL PROFILE

Over 5 years of success in client services with a solution based approach, driving performance based revenue

and increased profit margins in both the Non Profit and Private Sectors

Effective Administrator with solid history of quickly resolving challenging issues. Interact with community leaders to devise program goals and other methods; work well with all levels of executive management and staff. Ability to prioritize and resolve issues on time within a fast-paced environment; Able to handle confidential information. Strong communication skills, self-motivated leader, excellent analytic skill set.

AREAS OF EXPERTISE

Event Planning and Coordinating – Program Management - Community Relations - Negotiations - Relationship Management - Social Media Management - Sales and Marketing Strategies - Strategic Recruiting - Outreach Planning - Mentoring, Coaching

TRAINING AND CERTIFICATIONS

CPR, AED and First Aid

American Safety Health Institute

Data Base Entry and Management

Mental Health First Aid

National Council for Community Behavior

Social Media Marketing

PROFESSIONAL EXPERIENCE

Navigator April 2014 – Present

Center for Frontline Retail New York City, NY

Managed an average case load of 50 clients monthly and reported weekly issues and outcomes to supervisor.

Screened, educated, and enrolled over 400 consumers annually into health insurance programs including Medicaid, Child Health Plus, and advanced premium tax credits

Conducted targeted outreach and enrollment to retail communities in Manhattan, Brooklyn and Long Island to increase health insurance enrollment

Provided assistance to consumers with issues including eligibility, documentation request and technical issues with health insurance

Participated in annual off site enrollment events in coordination with local non- profits for health care awareness

*Selected Accomplishments

Trained by New York State of Health in eligibility and enrollment services

Consistently met quarterly and yearly goals to ensure program funding

Certified Application Counselor September 2013 – April 2014

Retail Action Project New York City, NY

Provided in- person assistance to those applying for health insurance coverage through the NYS Marketplace. Provided referral services to consumers with grievances, complaints, or questions regarding health coverage. Conducted outreach to retail communities to improve opportunities and workplace standards in the retail industry

Sales Support Associate – Point Lead October 2010– September 2013

Victoria Secret’s New York City, NY

Worked with a team to replenish and recover merchandise in the store. Ensured that clients have the best customer service experience by helping them with their shopping needs. Processed merchandise that arrives in the store to ensure effective product selling flow

Fire Safety Marshal Intern February 2009 – May 2009

Stony Brook University Stony Brook, NY

Assisted University Fire Marshals on Occupation Health and Safety Inspections. Conducted fire drills on campus residence halls and buildings. Assisted on sprinkler system inspections and emergency planning information

EDUCATION

Health Science/Environmental Health and Safety, BS May 2009

Stony Brook University Stony Brook, New York

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