Ann Marie Coffey

** *** **.

Sayreville, NJ *****

732-***-**** adnpnn@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

20+ years experience in customer service management

20+ years experience in managerial services and travel consulting

20+ years experience being part of strategic planning initiatives

Ability to communicate and collaborate efficiently as part of a team and with assigned clientele

Proficient in workflow process development and delivery

Proficient in Microsoft Office

Exceptional oral and written communication skills EDUCATION:

Sayreville War Memorial High School Sayreville, NJ Diploma June 1985

PROFESSIONAL EXPERIENCE:

Wherever Travel Incorporated Milltown, NJ

Head Travel Consultant and Office Manager January 1998-March 2020

Handled day to day booking of corporate and leisure travel in a fast-paced agency

Effectively conducted weekly ACR sales reports

Managed corporate travel world files and assigned corporate accounts

Managed office budget and worked with vendors to order supplies

Provided daily customer service by applying critical thinking and management skills Travel Reservations Incorporated East Brunswick, NJ Travel Consultant January 1995- January 1998

Independently managed corporate and leisure travel for assigned clientele

Provided direct support to senior agents

Effectively communicated daily with essential members of office team

Provided daily customer service via phone, and face to face appointments Atlas Travel East Brunswick, NJ

Head Travel Consultant and Office Manager October 1990-January 1995 Travel Consultant January 1989-October 1990

Managed private leisure and corporate travel for assigned accounts

Effectively ran weekly sales reports

Managed office budget and efficiently ordered all office supplies Liberty Travel Incorporated East Brunswick, NJ

Travel Consultant January 1986-January 1989

Managed leisure travel for assigned clientele

Obtained skillset essential for team and technical operations

Developed problem solving and critical thinking skills

Effectively worked as an integral team member

TRAININGS AND PROFESSIONAL DEVELOPMENT:

Liberty Travel Incorporated November 1986

8-week travel consultant training

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