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Customer Service Pretoria

Location:
Kroonstad, Free, South Africa
Posted:
July 13, 2021

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Resume:

CURRICULUM VITAE

Marietjie Pretorius

ID No: 751***-****-***

Email: adnpjb@r.postjobfree.com

Address: ** ********* ******, ********, *********, 9499 Phone: +27-66-284-****

Objective

With my previous experience, I would like to expand, but also want to face a challenge of new experiences.

Work Experience

Store Manager

Dros Restaurant and Wine Cellars

Upington / Pretoria

Feb 1994 / Apr 2014

General operations, Debtors, Creditors, Finances, Reconciling, Staff Training Administrator

Letray Engineering

Rustenburg

Nov 2014 / Jul 2015

Obtaining quotations from suppliers to work out quotations for mine contractors, General admin duties

Finance Consultant

Letsatsi Finance

Upington

Aug 2015 / Jan 2016

Financing, Loan applications, Debtors, Creditors, General admin Assistant Manager

Cashbuild

Upington / Kuruman

Feb 2016 / Feb 2018

Professional management, including:

General sales and customer service

Product Knowledge

Merchandising

Last control of stock going out of store

Returns from customers

Cashier

System Supervisor; responsible for cash up’s, Customer payments, Customer refunds on the system, Cash clearing reports to be cleared daily, Monthly customer statements, Booking of customer deliveries. Filing of reports and documents. Sales Co-ordinator

Customer service, Quotations, Special orders, Scheduling of customer deliveries, Assist sales assistants.

Stock controller

Daily stock counts on scheduled categories, Sorting of bulk stocks, Reporting of damaged stock.

Receiving

Receiving stock, GRV, GRN, AV, IBT’s (Requests, In and Out), Sort out store receiving errors, Communication with suppliers.

Forklift

Operating forklift with valid license.

Fire marshall

Training to operate in case of fire in the store.

Management

Debtors, Creditors, Business plan for month, to be updated weekly, Monthly and Yearly Profit and Loss statements, Store standards, Customer service, Stock control (daily), Orders

(Daily), Audit reports and issues, OHSA, IT call logs, Staff relations. Sales and Marketing Director

BB Marketing

Bloemfontein

Mar 2018 / May 2020

Direct marketing, Reconciling, Debtors, Creditors

Assistant Manager

Cashbuild

Kroonstad (Temporary)

Jun 2020 / Oct 2020

Professional management, including:

General sales and customer service

Product Knowledge

Merchandising

Last control of stock going out of store

Returns from customers

Cashier

System Supervisor; responsible for cash up’s, Customer payments, Customer refunds on the system, Cash clearing reports to be cleared daily, Monthly customer statements, Booking of customer deliveries. Filing of reports and documents. Sales Co-ordinator

Customer service, Quotations, Special orders, Scheduling of customer deliveries, Assist sales assistants.

Stock controller

Daily stock counts on scheduled categories, Sorting of bulk stocks, Reporting of damaged stock.

Receiving

Receiving stock, GRV, GRN, AV, IBT’s (Requests, In and Out), Sort out store receiving errors, Communication with suppliers.

Management

Debtors, Creditors, Business plan for month, to be updated weekly, Monthly and Yearly Profit and Loss statements, Store standards, Customer service, Stock control (daily), Orders

(Daily), Audit reports and issues, OHSA, IT call logs, Staff relations. Kroon Hardware

Kroonstad

April 2020 / Current

Ordering and Receiving of stock

Stock control

Customer service

Quotations and Payments

General Admin

Education

Grade 12 (Matric)

Duineveld High School

Upington

1993

Subjects studied: Afrikaans

English

Commercial Mathematics

Bookkeeping

Business Economics

Typing

Skills

Management:

Advanced level

Languages

English

Fluent

Afrikaans

Fluent

References

Johan van der Walt 054-***-**** / 082-***-****

Gaopalelwe Maruping 056-***-**** / 062-***-****

Adele Strauss 054-***-**** / 081-***-****



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