liberty delos reyes

HUMAN RESOURCE MANAGER

Manila

adnp1t@r.postjobfree.com

090********

Built the HR department, guided the start-up and management of full spectrum of HR operations including recruitment, training, compensation, benefits and regulatory compliance, performance review process, corrective activities in 60+ locations; managed HR budgets and analytics Partnered with US Consultants and Senior Executives in the identification, development and execution of the People strategy to support the organization’s business plan and goals Personal Details

Citizenship: Filipino

Work Experience

Head of Human Capital Management Department

Domino's Pizza - Mandaluyong

October 2016 to May 2021

• Responsible for all the people- related processes and system in the organization; Identified, built and approved Human Resources strategies and solutions needed to drive the highest levels of employee engagement, performance excellence and organization effectiveness.

>Recruitment

• Managed HR services by working closely with Leadership team

• Forecasted needed headcount based on business goals

• Developed recruitment plan on sourcing, hiring, selection that guaranteed on time and complete endorsement of qualified recruits.

• Conducted job analysis and design for current and future position requirements.

• Partnered with department heads and leadership team on designing job description and specifications.

• Devised criterion and interview checklist that used for ease selection of candidates.

• Introduced tracking report system that measured the service process efficiency and determine pattern of HR activities

• Created HR policies, procedures, job posts compliant to existing laws and regulations.

• Drove recruitment-focused company branding and visibility thru social media posts and ads.

• Decreased assimilation time frame by supervising the roll-out of an improved new-hire on-boarding program.

• Worked collaboratively with Legal Department in reviewing contracts

• Advised management in current and probable areas of workforce planning and development

> Organization Development and Employee Management

• Partnered with Executive in structuring HR policies, job roles, training, behavioral values-indicator and metrics-based performance management system that aligned to business goals

• ︎Facilitated organization intervention programs which resulted to improved workforce productivity and yielded labor cost savings

• Implemented Leadership Development Program that grew management team by 300%

• Identified risk and provided resolutions to Senior Leadership in complex HR issues

• Reduced labor hours by 25% annually by implementing workplace productivity program

• Spearheaded the development of HRIS which saved 6-man days cost each payroll

• Monitored organization results and employee involvement thru communication messaging page, semi

–annual engagement survey and assessment

• Supervised activities of Operations Evaluation Reports Training Team

>Employment Labor Relations

• Served as Chief spokesperson and adviser of the management in employee relations matters including investigating issues, managing performance, discipline, mediation, policy interpretation

• Designed company-wide initiatives, including employee survey, recognition programs, talent review, training programs and dashboards that lowered turnover by 32%

• Implemented employees’ forums and assistance for COVID, Calamity, welfare and Education that raised morale rate

• Authored Discipline, Handbook, OSH, Risk policies for guaranteed compliance

• Championed information and awareness campaigns on employee labor relations and issues

• Recommended and formulated program objectives, policies and procedures to comply with Gov’t and DOLE programs

> Total Rewards –Compensation and Benefits Management

• Built compensation structure, policies and revamped rewards package that improved employee retention and performance

• Crafted compensation score card that improved the quality of compensation decisions.

• Partnered with HRIS in the design of interface files and resolution of payroll issues

• Attained 100% compliance on tax and external audit reports

• Spearheaded in-house audit that resolved P1M issues of Finance team in vendor’s billings the

• Monitored negotiation for insurance benefits with vendors or providers

• Tracked and provided reports, recommendations on people metrics

• Audited the entire payroll process and approved exemptions and salary changes

• Hired, trained payroll staff on tax regulations and payroll reports

• Developed on-boarding material for company’s compensation and benefits policies

• Worked closely with Finance to create balance payroll reports and forecasts Learning and Development Manager

Goldilocks Bakeshop Inc - Manila

January 2009 to October 2016

Led the company in achieving a value-driven culture thru development of all levels of employees in the organization;

Provided oversight, guidance and trained a team of facilitators to ensure programs are developed and executed effectively and with process efficiency while being cognizant of continuous improvement and aligned with the strategic talent needs of the organization; Formed a strong relationship and consulted with the stakeholders to determine training needs, desired learning outcomes to meet organizational needs.

A champion for over-all learning initiatives, Partnered with the Organizational Development to identify opportunities across for developing high potential leadership talent and tracking achievements against the stated objectives to ensure role readiness.

• Conducted extensive analysis of existing practices of Operations and crafted Manual that established standards and achieved 100% organization alignment

• Performed focus groups, need analysis that determined the performance gaps, talent strategy and content development for key leadership skills

• Designed and implemented a Leader-Led Development and certification programs for over 2000 employees that fostered culture of learning and increased high potential engagement

• Spearheaded Succession Planning that resulted to 93% of critical positions filled internally

• Worked with stakeholders and consultants on assessing objectives that evaluated workforce performance, training requirements and return on investment Training Officer for Store Operations

Goldilocks Bakeshop, Inc.

January 2005 to December 2008

Assisted Training Manager in the implementation of training activities such as need assessment, training design and development, classroom programs, evaluation and certification. Management Team - Store Operations

Goldilocks Bakeshop Inc.

December 1995 to January 2005

Managed the day- to- day activities of stores inorder to achieve sales and profitability targets. Job includes forecasting, order management, production, delivery, sales, running the shift, service and budget monitoring.

Bank Service and Sales Associate

City Trust Commercial Bank

April 1995 to December 1995

Offered bank services and acquired new accounts

Managed clients new and existing accounts, inquiries and service issues. Handled deposits, payments, remittances, verified signatures, and balanced transactions at end of shift. Education

BSHRM, Certificate Course in Talent management in HRM UST - Manila

June 1990 to April 1994

Skills

• Human Resources (10+ years)

• Leadership and Navigation (10+ years)

• Communication Skills (10+ years)

• Technical Writing (8 years)

• Quality Tools (6 years)

• Employee Law Relations (5 years)

• Customer Service (10+ years)

• Project Management (8 years)

• Financial Management (10+ years)

Awards

Class Valedictorian UP Manager's Course

December 2014

Entrepreneur Class

Cum Laude

April 1994

Bachelor in HRM University of Santo Tomas

Certifications and Licenses

Talent Management

Present

Human Resources Management 2 units MBA

Focusing on Talent Management

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