Kristen Faber

Sales Lady

ADDRESS * ********** ****, *********

Germiston, 1401

Gauteng

EMAIL adnojh@r.postjobfree.com

NATIONALITY South African

PHONE 060*******

DATE / PLACE OF

BIRTH

2001/10/26 / Leondale

DRIVING LICENSE Learners

01 PROFILE Pleasant, Helpful and Humble, Is able to work independently and is very reliable. I'm a dedicated and conscientious person who knows how to work under pressure Hardworking Student seeking employment. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. 02 EMPLOYMENT HISTORY

Jan 2020 — Dec 2020

Boksburg

Trainee/Student at Kennametal

Studied draughting at AIE in midrand while being an employee at Kennametal

• Worked to maintaina strong academic standing while also taking on outside jobs when possible.

• Worked as a positive and enthusiastic team member. Nov 2019 — Jan 2020

Gauteng

Stock controler at Kennametal

Attending and assisting customers, accepting payments, stocking the shelves and maintaining station organization, verify information on location labels, as well as pack and box customer orders for shipping.

• Worked to keep shelves and floors free of garbage and clutter.

• Worked with other store employees in a collaborative way.

• Stocked items in a way that supported an overall neat appearance.

• Worked with superiors and colleagues in a positive way.

• Remained flexible, adaptable, and punctual.

• Adhered to safety and sanitary guidelines.

• Provided customer service to any persons needing assistance. Jun 2016 — Jul 2016

Johannesburg

Cashier at Brent Oil

Attending and assisting customers, accepting payments, stocking the shelves and maintaining station organization, preparing any hot food and maintaining the balance of the cash drawer. Worked for experience without pay

• Maintained up-to-date knowledge of all retail promotions.

• Settled any customer disputes in a professional and pleasant manner.

• Worked to ensure a positive and hassle-free customer experience. Jun 2017 — Jul 2017

Johannesburg

Cashier at Puma Petrolium

Attending and assisting customers, accepting payments, stocking the shelves and maintaining station organization, preparing any hot food and maintaining the balance of the cash drawer. Worked for experience without pay

• Maintained up-to-date knowledge of all retail promotions.

• Settled any customer disputes in a professional and pleasant manner.

• Worked to ensure a positive and hassle-free customer experience.

• Carefully and accurately monitored and recorded all refrigerated items ready for stocking.

• Adhered to all safety rules and guidelines.

Jan 2021 — Jul 2021

Boksburg

Sales Representative at HIG SECURITY

• Worked well independently and on a team to solve problems.

• Served as a friendly, hardworking, and punctual employee.

• Organized and prioritized work to complete assignments in a timely, efficient manner.

• Worked well both independently and in teams.

• Participated in staff and team meetings and offered a positive presence and outlook.

• Worked to evolve social media strategies, while also staying current.

• Brought forth an excellent track record of attendance and punctuality.

• Worked to remain technologically savvy and current with field advancements.

• Led with a can-do attitude and a positive mindset.

• Brought forth excellent creative thinking abilities and skills and made google forms for covid-19 for all sister companies such as HIG Security, Acre of Africa hotel, Acre laundry service.

• Assisted the administration team with any required duties.

• Handled correspondence, filing systems, and calendar plans.

• Created invoices as well as billing to submit to clients.

• Answered and screened incoming calls.

• Composed, edited, and proofread documents.

Jan 2021 — Jul 2021

Boksburg

Inspection and Marketing at Acre of africa guesthouse hotel

•

• Contacted appropriate hotel departments to resolve guest issues or concerns.

• Provided interested persons with information about the hotel, available rooms, and rates.

• Maintained strong work relationships with all hotel departments.

• Worked closely with the manager of the hotel to address any objectives.

• Followed hotel safety and security procedures.

• Put forth carefully planned strategies to improve company business.

• Planned, executed, and managed online marketing efforts, resulting in a wide range of company advancements.

May 2021 — Jul 2021

Boksburg

Sales and Marketing at Acre Laundry Service

• Provided superior customer service to clients by addressing all questions and concerns.

• Communicated effectively with colleagues and superiors.

• Helped to achieve increases in sales.

• Implemented effective marketing techniques and strategies.

• Upheld the highest standards of honesty and integrity.

• Brought forth a self-motivated attitude.

• Kept records, calendars, and company information accessible.

• Put forth carefully planned strategies to improve company business.

• Planned, executed, and managed online marketing efforts, resulting in a wide range of company advancements.

• Developed consumer promotions, advertising, and sales programs.

• Remained adaptable, flexible, and committed to success. 03 EDUCATION

Jan 2015 — Nov 2019

Gauteng

Hoerskool Elspark

Matric-Higher Education (A)

Afrikaans Home Language

English First Additional Language

Life Orientation

Civil Technology (Woodworking)

Engineering Graohics abd Design

Technical SciencesThe Candidate qualifies for the national senior certificate and meets the minimum requirements for a batchelor's degree or higher certificate study as published in the Goverment Gazette for admission to higher education Jan 2020 — Dec 2020

Midrand

The Academic Institute of Excellence (AIE)

N4/N5

THEORY SUBJECTS

Drawing Office Orientation

Mechanical Draughting

Building Draughting

Structural Steel Detailing

Electrical Draughting

Pictorial Draughting

General Draughting

Piping Draughting

SOFTWARE SUBJECTS

AutoCAD 2D Fundamentals

AutoCAD Advanced

3D Modeling with Autodesk Fusion 360

AutoCAD Electrical

AutoCAD P & ID

Autodesk Inventor Essentials

Autodesk Revit Architecture

04 SKILLS Critical thinking and problem solving

Microsoft Office

Decision Making

Problem Solving

Creativity

Teamwork

Communication Skills

Fast Learner

Customer Service

Ability to Work Under Pressure

Ability to Work in a Team

English Speaking

Complex Problem Solving

Computer Skills

Marketing and Sales

05 REFERENCES References available upon request

06 LANGUAGES English Afrikaans

07 COURSES

Jan 2020 — Dec 2020 Draughting at AIE Academic Institute of Excellence 08 EXTRA-CURRICULAR ACTIVITIES

Dec 2020 — Dec 2020

Gauteng

Community service

I like to help the church with projects during the year to give out parcels and also go to places like Angel wings in Benoni to help out people that either do not have a source of income or lost everything and give back to the community and help out our fellow South Africans and I donate food parcels thru Nu skin to children in Malawi one bag feeds a child for 1 month Sep 2020 — Present

Johannesburg

Nu skin Brand Affiliate, Nu Skin

I stared to sell Nu skin products and the community within Nu skin is supportive and its and extra source of income while taking care of my own skin and well-being I Have Experience with customer service how to support clients not just with their skin care but also learned how to communicate with people while doing sales and motivate my fellow Nu skin community when time gets though

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