MIKE THOMAS

EXPERIENCE

Aug/****-Present Mosaic

Market Lead

Managed multiple locations in driving sales and customer solutions

Recruited individuals with a strong customer service background and a will to sale products

Trained staff on an as needed basis on exsisting products and systems

Collab with other Market Leads and Territory Manager on different sale strategies and ways to market

Oct/2014-May/2020 Verizon Wireless Little Rock, AR

Account Sales Manager

Focused on sales that benefited and offered a solution to customers’ technology needs

Specialized in teaching and encouraging employees to drive business sales/onboarding new sales reps

Managed sales floor, cash management, safe and alarm system access, returns, or any operational duties

Demonstrated products and services to customers to ensure customer knowledge and satisfaction

Maintained and grew exsisting customer base by performing follow ups, account analysis and using tools such as Salesforce

Spent time getting to know customer base and market to proactively offer solutions for customer technology needs

Jan/2014-Oct/2014 Simmons First Bank

Bank Teller

Exercised complete, well rounded customer service

Secured handling of bank accounts

Continued training in sales of the bank’s services and products

Feb/2013-Sept/2013 Region’s Bank

Bank Teller

Exercised complete, well rounded customer service

Secured handling of bank accounts

Continued training in sales of the bank’s services and products

May/2011-Jan/2013 Champs Sports/FinishLine Store

Floor Sales Associate

Back office management, organized inventory distributed between my store and other locations in the city

Sent inventory requests to ensure replenishment and arrival accuracy

Facilitated sales by providing complete customer care, service, and dedication

Facilitated sales, increased sales of store products

EDUCATION

2005-2009 Central High School Little Rock, AR

General Studies with a focus on Internation Studies.

Entered the “Self Paced” accelerated program.

INTERESTS

Marketing and Communications - I enjoy the operational side of the business. Currently I have extensive knowledge of how operations work on a retail level and would like to expand that knowledge to cover a broader scope of business.

Human Resources – Helping people is a passion of mine, I enjoy the satisfaction of knowing I’ve made a difference in someone’s life.

Sales – A lot of CEO’s have started their career in sales. Being in sales has assisted my negotiation skills and ethics. Being able to sell a product that will help someone else’s life while simultaneously helping mine is a craft I have been able to perfect daily.

Other interests include Teen Mentoring, Basketball, Coaching, Physical Fitness, Writing Music, All Sports, Entertainment, Acting, Peer Mediation and the Arts.

E-MAIL: adnobz@r.postjobfree.com

7 CARRIAGE COVE, LITTLE ROCK, AR 72114 • PHONE 501-***-****

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