JOY MAE M. LAGAHIT
Brgy. Labrador, Ormoc City,Leyte
Contact No. 092*-***-**** 093********
Email: adnob6@r.postjobfree.com
OBJECTIVE:
To seek a job where I can apply my knowledge and skills, develop my abilities as an individual who can significantly contribute to the organization and the society at large.
PERSONAL INFORMATION
Date of Birth : June 14, 1995
Place of Birth : Labrador, Ormoc City
Age : 26
Gender : Female
Civil Status : Single
Citizenship : Filipino
EDUCATIONAL ATTAI NMENT
Tertiary : Visayas State University
Baybay, City
S.Y. 2011-2012
Course : Bachelor of Science in Hotel, Restaurant and Tourism Management
Secondary : Genaro B. Lureñana National High School
San Jose, Ormoc City
S.Y. 2007-2008
Primary : San Jose Elementary School
San Jose, Ormoc City
S.Y. 2002-2003
TRAINING’S AND SEMINAR’S ATTENDED:
Name Venue Date
“1st Visayan Junior Tourism and University of San Carlos/ Cebu City September 24, 2016
Hospitality Congress”
“Business and Strategy Innovation” Visayas State University/Baybay City February 28, 2015
Industry Practice Rajah Park Hotel/Cebu City July to October 2015
“Proper Food Handling and Safety Visayas State University/Baybay City February 15, 2014
in the Food Production Area”
“Personality Development and Visayas State University/ Baybay City March 1, 2014
Social Graces Seminar”
Food and Beverage Practicum Lopez Jeana Street/ Ormoc City month of August 2014
(Chateau Bistro)
“1st Hospitality and Tourism Youth Visayas State University/ Baybay City September 26-28, 2014
Food and Beverage NCII Certificate Visayas State University/ Baybay City October 4, 2014
Banquet and Catering Practicum Fatima, Cogon/ Ormoc City December 24, 2014
Housekeeping Operation Practicum Rizal Street/ Ormoc City December 31, 2013
(Travelers Inn)
Employment History
Nikos Ark Voyager’s Inn
Real street, Ormoc City
Receptionist
March 2017- January 2020
Responsible for handling front office reception and administrative duties, include greeting guest, answering phones, handling company inquiries and guest complaints.
Register and process guest forms and their assigned rooms.
Ensured staff provided exceptional customer services to guest.
Handling cash payments
Organize and maintain files and records.
Perform inventory of office supplies and order what is needed.
Communicate guest request and complaints to the appropriate department.
Puregold V.Mapa
Sta. Mesa,Manila
Cashier
July- October 2020
Responsible for maintaining positive impressions for the companies they work for.
Checks out customer purchases accurately, efficiently.
Receive payment by cash, check, credit cards, voucher or automatic debits.
Issue receipts, refunds, credits or change due to customers.
Establish or identify prices of goods, services or admission, and tabulate bills, cash register or optical price scanners.
Compute and record totals of transactions.
CHARACTER REFERENCE:
Mary Grace S. Acaso - HR Manager
Brgy, Nadungholan, Ormoc City
Contact No. 097*-***-****
Janeth R. Francisco - Area Manager
Manila
Contact No. 096*-***-****
Joan S. Deñoso - Manager
Brgy, Nadungholan, Ormoc City
Contact No. 091*-***-****
I hereby that all information contained herein are true and correct to the best of my knowledge and belief.
Applicant’s Signature