Social Studies Service Representative

NIDA HOSEIN

#*** *** ******** **** **** Beaucarro

Tel: 1-868-***-**** / 1-868-***-****

E-mail: ***********@*******.***

PERSONAL SUMMARY

I am a highly motivated, responsible and hardworking individual who always strives to achieve the highest standards possible. Seeking a challenging position that will enable me to capitalize on my work experience, expand my knowledge and offer opportunities for personal and professional growth.

STRENGTHS

Strongly self-motivated and willing to take on significant responsibility.

Comfortable working with a team or unsupervised.

Capable of working under pressure to consistently meet deadlines.

Collaborating effectively with business partners.

EDUCATION

COSTAATT College of Tertiary Education. (Jan 2016 – presently)

Bsc. Psychiatric Nursing

Civilian Conservation Corps. (April 2012)

Dominion Training Institute Divine Health Care and Home Care Agency

Certificate in Home Care / Geriatric

A.S.J.A. Girls College. (2005 – 2010)

Mathematics

English A

Social Studies

Office Administration

Electronic Document Preparation and Management (Honours)

WORK EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

KFC: 2012 - present

Duties:

Face to Face interacting with customers.

Assessing the needs and preferences of customers.

Following communication procedures, guidelines and policies.

Assisting with placement of orders, refunds or exchanges.

Taking payment, information and other pertinent information such as addresses and phone numbers.

MOTHERLY CARE

Geriatric Nurse: 2013-2014

Duties:

Bed Making and Bed Bathing

Mouth Care

Feeding Patients

Vital Care

Monitoring symptoms of any illnesses or conditions that may exist.

Preparing food and performing basic housekeeping chores such as laundry and cleaning.

Monitoring symptoms of any illnesses or conditions that may exist.

Geriatric Adolescent Partnership Programme

Nurse’s Aide: 2011

Duties:

Bed Making and Bed Bathing

Mouth Care

Feeding Patient

Vital Care

Performing secretarial and record keeping tasks.

Receiving goods and supplies.

Cleaning and tidying area in order to maintain a safe working environment.

KEY SKILLS AND COMPETENCIES

Having a friendly and professional disposition.

Able to respond calmly in emergency situations.

Experience working with customers.

Willing to work irregular hours.

Great organizational and time management skills.

Able to use own judgment when dealing with problems.

Self-motivated and eager to take ownership of responsibilities.

First Aid and CPR.

HOBBIES AND INTEREST

I am an avid reader and love socializing with friends and family. I also have a keen interest in learning new things and medicine.

REFERENCES – Available on request

Contact this candidate