CURRICULUM VITAE

SHAMSHAD BEGUM

Bangalore

Karnataka, India

Email Id: adno9p@r.postjobfree.com

Mobile No: +91-974*******

Objective

Highly responsible and hardworking individual seeking challenging career as a Secretary where there are opportunities for accomplishment and growth. Qualification

Bachelor of Arts

Strength

Optimistic.

Good communication skill - both written and verbal.

Proficient in Word / Excel / PowerPoint / Lotus Notes / Outlook.

Good Team player.

Flawless execution of additional responsibilities. Personal Qualities

Professionalism, confidential, enthusiastic flexible team player with a, “can do attitude”.

Ability to establish sound interaction with staff at all levels and function effectively.

Ability to adapt to a constantly changing and growing business environment.

Phone etiquette- polite and professional.

Work Experience:

Assistant Manager Secretary to CEO (American Eagle International Brands) at Aditya Birla Fashion & Retail Limited, Bangalore, India.

(October 2008 till date)

Job Responsibilities:

Assistant Manager Secretary to CEO (American Eagle of International Brands).

Schedule Management: As Assistant Manager Secretary, I coordinate the schedule of my boss. Prioritizing functions and appointments, ensuring that meeting, deadlines presentations and other duties of the executive office are carried out seamlessly. I often make travel arrangements, coordinating flights, accommodations and other itinerary specifics.

As an Assistant Manager Secretary, my tasks include filing, scanning, mailing, preparing correspondence, answering telephones, making photocopies, organizing Couriers (In & Out) etc.

Coordinating meetings & arranging of conference room: I arrange meetings; secure the locati

-on for the meeting, such as a conference room or restaurant; and prepare any materials that are required for the meeting.

Handling: Air ticket, Hotel & Car bookings (National & International): I am responsible arranging flights ticket, hotel rooms and rental cars. Making sure the trip goes smoothly includes understanding my boss' travel preferences, knowing the schedule and being able to coordinate various details into one seamless itinerary. For example, does the boss prefer to take overnight flights or fly during the day? Does he prefer a specific hotel chain? Take a proactive approach by covering all of the various details that are involved with travel to make trip a success.

I often manage all forms of communication for my boss, serving as the gatekeeper. I am aware of the calls that should be put through to my boss and those that can wait. My phone etiquette is polite and professional.

Records and Reports

Various office reports are typically generated by me, I am simultaneously charged with creating spreadsheets and charts, maintaining databases and writing departmental status reports. Prepare papers, agendas and other relevant materials for team and attendees prior to key meetings

(where appropriate).

I Prepare expenses for the CEO & submit and Follow up on Boss claim payment from the company.

Others

Taking care of Client Management, when they would be visiting our office.

Handling, marketing and VM department docketing. Secretary at Taurus Earthmovers Ltd. Bangalore, India

(September 2004 to October 2008)

Job Responsibilities:

Executive Secretary to the Chairman

Taking care of his Calendar & Scheduling his day’s appointments accordingly

Arranging Conference Call

Handling: Air ticket, Hotel & Car bookings

Coordinating meetings & arranging of conference rooms

Managing the day to day secretarial activity

Organize internal and external meetings and events and all related logistics

Prepare expenses for the President & submit

Follow up on payment from the company

Other administration tasks eg: filing, faxing, scanning, mailing, photocopying, organizing Couriers (In & Out) etc

Additional Responsibilities as Admin:

Handling the Stationary.

Stock check of all Housekeeping, General Stationary items.

Taking care of the purchase of all required stock.

Vendor Management.

Checking of bills & following up with the finance team to make sure, their payments are made on time.

Taking care of Client Management when they would be visiting our branches. Additional Responsibilities as HR:

Scheduling of interviews.

Taking care of all walk in interview.

Providing feedback to the candidate.

Once a candidate is selected & the offer letter is rolled out. I coordinate completing his/ her joining formalities e.g.; Account creation/ PF Account creation/ ID card/ mail ID configuration/ Hospitalization card.

Training Manager at Life Environment Awareness Foundation. Bangalore, India

(May 2003 to August 2004)

Job Responsibilities:

Organizing & coordinating program for client Hotel / Resorts in operational areas viz.

Supervising on Housekeeping & making sure the surroundings are kept neat & tidy.

Taking care of Guest Relations.

F&B Service.

Front Office Manager at Nalapad’s Hotel Broadway, Bangalore, India

(June 2001 to April 2003)

Job Responsibilities:

Monitoring and coordinating of Reservations.

Handling group bookings.

Monitoring the Guest daily check in & check out bills. After verifying the bills along with the supporting, it would be forwarded to the Accounts department.

Coordinating with the room guest for there requirements during there stay in the Hotel.

Attending the daily morning meetings presided by General Manager with all the HODs. Guest Relations Executive at Nalapad’s Hotel Bangalore International, Bangalore, India

(April 2000 to May 2001)

Job Responsibilities:

Taking care of Front Office operations.

Daily morning courtesy call to all occupied rooms.

Attending the daily morning meetings presided by General Manager with all the HODs.

Minutes of the morning report to be circulated to all the HODs.

Daily Floor (Rooms) inspection done & the same will be followed with Front Office Manager (FOM) & Executive Housekeeper (EHK) for the corrective action to be taken.

Responsible for the Front office staff & Bellboys: Timing, grooming, Duty chart preparation etc. Reply to the Guest complaints & compliments, maintaining records of Guest satisfaction report on a daily basis & reporting the same to the General Manager.

Courtesy calls to all the corporate clients.

Personal Information

Gender : Female

Marital Status : Married

Hobbies : Traveling, Reading, Watching movies

Languages Known : Urdu, English, Kannada, Hindi, Marathi, & Tamil

Reason for Change : Looking for a Growth in my career Passport number : N0770409

Valid till : 30.06.2025

Contact this candidate