Luxury Travel Consultant
Resume:
SUSAN BAUER
Phoenix, AZ ***50
adno05@r.postjobfree.com
LUXURY TRAVEL CONSULTANT
Summary
Resourceful, creative and result-oriented professional with corporate background. Strong sales skills and proven management experience. Recognized as a strong trainer in developing personnel.
Professional History
Luxury Travel Advisor, All World Travel, Scottsdale, Arizona August, 1997 to present
Built a $2 million dollar portfolio of luxury clients who sought unique, bespoke experiences
Planned professional itineraries for VIP trips around the world
Provided superior customer service to 68 key clients not only in the planning process but throughout their travels and post travel as well
Increased sales by 25% between 2017 and 2018
Acted as Office Manager of the company in the owner’s absence
Interviewed, hired and trained new personnel
Cultivated relationships within the industry which aided in supporting sales goals as well as assisted with resolution of client issues
Supported company objectives to meet Virtuoso sales goals
Developed specializations in the 5 areas of travel to include adventure travel, cruise travel, family travel, luxury travel and African travel
Recommended and assisted in developing company policy
Enumerator, United States Department of Commerce – 2020 Census July, 2020 – October, 2020
Interviewed individuals to gain specific information relative to the Census
Gathered information by carefully observing, receiving and obtaining useful information from related sources. Recorded and encode information from the survey
Effectively communicated relevant information to management to ensure procedures complied with regulatory laws and standards
Attained recognition as one of the top enumerators in the zone for number of cases closed as well as number of rejections turned into completed cases
Corporate Credit Manager, Kraft Foods, Phoenix, Arizona 1994 – 1997
Managed a staff of 3 Account Receivable collectors
Granted credit to new accounts
Liaison with corporate attorney once account became uncollectable
Worked closely with the Sales Team to balance sales goals with account receivable goals
Corporate Credit Manager, Kroy, Inc., Scottsdale, Arizona 1989 – 1994
Responsible for the domestic and international credit function
Managed a staff of 5 people in Billing, Accounts Receivable, Accounts Payable and the Mail Room
Regional Credit Manager, Boise Cascade Office Products, Houston, TX 1984 – 1989
Responsible for the credit and collection departments for a territory of 6 cities in the United States
Office Manager, Boise Cascade Office Products, Houston, TX 1979 – 1984
Completed a Management Training internship to include all functions of a branch office
Promoted to Office Manger managing Inside Sales, Billing, Customer Service, and Accounts Payable
Education
Arizona State University, Tempe, AZ – Bachelor of Science, Business Administration and Management
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