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Operations Officer No 1

Location:
Pune, Maharashtra, India
Posted:
July 11, 2021

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Resume:

SAGAR SIDDHARTH

Address:

S No *** H No * Flat No 205,

Shantai Residency,

Manjari BK, Pune - 412307

Contact: +91-810*******

e-mail:

adnnwp@r.postjobfree.com

Interests and Hobbies:

Listening to music

Playing Cricket

Personal Information:

Date of Birth : 04/05/1991

Marital Status: Unmarried

Languages Proficiency:

English

Hindi

Career Objective

To practice knowledge and skills in the corporate world and to get a position in a reputed organization to utilize full potential while putting best efforts towards the achievements of the organizational goals. Work experience

Global Talent Track Pvt. Ltd. (Pune, India)

Sept 2016 – Dec 2016 (Contractual)

Designation: Tele Recruiter

Co-ordinate with candidates regarding job openings

Take telephonic rounds

Maintain candidate’s records

VFS Global Talent Track Pvt. Ltd. (Pune, India)

Dec 2016 to June 2017 (Contractual)

Designation: Operations Officer

Help customers with visa related queries, provide information on visa documents

Verification of submitted documents

Maintaining records in the visa software system(Proprietary)

Dispatching documents to various embassies

Provide training to new resources

Hinduja Global Solution (Pune, India)

Jul 2017 to Sept 2018

Designation: Trainee Customer Relation Officer

Interacting with customers and shorting their queries

Tracking call details/complains in workbook

Helping team mates with their queries

WNS Global Services (Pune, India)

Nov 2018 to Feb 2021

Designation: Sr. Associate

Working in Global Underwriter process

Understanding clients requirements and assign appropriate team to cater requirements

Creating/closing accounts as per appropriate request

Setup the quote as per the details provided by the client

Issuing the policy as per the proposal

Tracking all the policies/account details

Provide training to new resources

Policy audit

Managing team of 6 resources

CURRICULUM VITAE

Awards and recognition:

Received "Spot-on" award (Feb 2017), recognizing outstanding service and productivity at VFS Global Talent Track Pvt. Ltd.

Received "Spot-on" award (May 2017) for taking initiatives and providing outstanding service while taking on additional responsibilities at VFS Global Talent Track Pvt. Ltd.

Received “League of Champions Impressive”(month, year) award in recognition of services and productivity at WNS Global Services

Received appreciation from clients services rendered at WNS Global Services

Strengths:

Team player

Seek out new responsibilities irrespective of reward and recognition

Strive for quality in every responsibility

Quick learner

Out of the box thinker

Determination for success

ACADEMIC RECORDS

Bachelor of Business Management (2015)

Obtained 60.11%

Magadh University, Bodhgaya, Bihar

Intermediate of Science (2012)

Obtained 66.40%.

B.I.E.C, Patna

High school (2006)

Obtained 54%.

B.S.E.B, Patna

TECHNICAL QUALIFICATION

Diploma in Computer Application.

COMPUTER SKILLS

Office Management : MS Word/MS Excel/MS PowerPoint OS Platform : Windows

Date :

Place : Pune

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